Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.1
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
27
4 Stars
10
3 Stars
3
2 Stars
9
1 Star
24
52%of customers recommend this product.
(
30 out of
58)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Janiah M
from Atlanta GA
Verified Purchase:Yes
I do love the phone so much but tbh the phone wasn't it for me because of the lagging and the audio didn't sound right and terrible camera quality but afterall the phone is great it might be different for others.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Simone3021
from georgia
Verified Purchase:Yes
after having been a Samsung galaxy user for several years. I am highly disappointed in the lack of basic features and the slow processing speed of this product. I now understand the low price point and will not recommend this product to anyone. If I could return it, I would. Please let me know if that is possible.
No, I would not recommend this to a friend.
By Samsung, March 6, 2026
Hello Simone3021, we appreciate you sharing your thoughts about your Samsung Galaxy A17 with us. We know how frustrating it can be when you have a new device that is not meeting your expectations. We have a few resources online to help you maximize the speed of your device at your convenience titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you further through chat if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Smithbc
Verified Purchase:Yes
This phone was purchased for my wife. She really does not use her phone for much. Text, call, Amazon. We had it a few days and could not handle how slow it was. Had to return it. Not functional for anything.
Written by a customer while visiting ATT.com
Customer Rating
1
lost all my text messages prior to 12/11/25
on February 24, 2026
Posted by: Jerry159
from Denton TX
Verified Purchase:Yes
Lost all my calendar entries and lost all my text messages prior to 12/11/25
Thought there was suppose to be a cloud backup}
By Samsung, February 26, 2026
Hello Jerry159, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how important all of your data is to you and needing your calendar and texts to be as up to date as possible. Please, reach out to our team of experts through chat to determine what steps may need to be taken, or options may be available to resolve this experience and help ensure it does not happen in the future. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Lucym
Verified Purchase:Yes
It's a great phone. My son really enjoys it.
Written by a customer while visiting ATT.com
Customer Rating
4
Good Phone for the Price and has great value
on February 21, 2026
Posted by: The III
Verified Purchase:Yes
Good for the Price and Value
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: L Rose
from Ky
Verified Purchase:Yes
Perfect phone for my mother. Easy to use. Large screen and excellent instructions included.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Disappointed Lady
from Sugar Land Texas
Verified Purchase:Yes
Quality of the phone is bad
No, I would not recommend this to a friend.
By Samsung, February 19, 2026
Hello there, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy A17. We know how important your phone is to you every day, and wanting the best possible experience with your device. We have an article available online to help you with the display freezing you mention titled "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available through chat to offer any additional assistance available if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com