Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
34
4 Stars
12
3 Stars
4
2 Stars
9
1 Star
34
51%of customers recommend this product.
(
38 out of
75)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: CAYENNE73
Verified Purchase:Yes
This phone operates much like my last phone which makes the transition easy. But, the Galaxy 17 has many updated, useful and fun features.
Great upgrade.
Written by a customer while visiting ATT.com
Posted by: ChaoticallyTwisted
from Missouri
Verified Purchase:Yes
Very slow, have to keep factory resetting, no storage, display constantly freezes
No, I would not recommend this to a friend.
By Samsung, April 7, 2026
Hello ChaoticallyTwistd, thank you for sharing your experience of your Samsung Galaxy A17 with us. We know how frustrating it can be when your usage of your device is interrupted by freezing. We have a few articles available online to help you troubleshoot this experience at your convenience titled "Samsung phone or tablet freezes and crashes" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available to assist you through chat if you believe your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Reclusive
from Nunya
Verified Purchase:Yes
Great phone. Excellent battery life.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Teeouttatime
from Ga
Verified Purchase:Yes
Terrible phone so far it lags and delays
No, I would not recommend this to a friend.
By Samsung, April 8, 2026
Hi there Teeouttatime, thank you for your feedback on your Samsung Galaxy A17. We know how important your phone is to you for a range of daily tasks. We have some resources available online to help you maximize the speed and responsiveness of your device at your convenience titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available through chat to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Edward97475
from Springfield, Oregon
Verified Purchase:Yes
My first 5G phone. Lots of memory, plus a MicroSD card slot. I do wish it had a headphone jack, though.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 23, 2026
Edward, we are glad that you are enjoying the large memory capacity and microSD slot on your Galaxy A17 5G! We know a headphone jack is important; however, you can connect a USB-C to 3.5mm adapter in the meantime to resolve this issue. We appreciate you sharing your review, as it helps us understand what features matter most to our customers. In case you need our assistance in the future, you can get in touch with us via phone at 800‑331‑0500. Or, alternatively, you can DM us at one of our official social media channels for a faster response:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: Red63
from Kentucky
Verified Purchase:Yes
This is the slowest phone I have ever owened
No, I would not recommend this to a friend.
By Samsung, April 7, 2026
Hi there Red63, we appreciate your feedback on your Samsung Galaxy A17. We know how frustrating it is when your device is not meeting your expectations in functionality. We have some resources available online to help you maximize the speed of your device at your convenience titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: JaneG
from NC Down East coast
Verified Purchase:Yes
My husband is really loving the size cause he can see everything better and text easier
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Doesmom
from Eugene, Oregon
Verified Purchase:Yes
My husband is not at all versed on any kind of new technology, but he loves this phone. It is relatively affordable,a good size and is pretty tough. He has a habit of dropping his phones. Overall, it does everything he needs in a phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com