Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3 out of 5
3
(93 Reviews)
Open Ratings Snapshot
Rating breakdown 93 reviews
5 Stars
34
4 Stars
12
3 Stars
4
2 Stars
9
1 Star
34
51%of customers recommend this product. 
(
38 out of 75
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
1 out of 5
1
Wish i didn’t have to upgrade
on August 26, 2026
Posted by: TheresaWheels
from Scranton
Verified Purchase:Yes
Im not a fan of this new phone. It is slow to commands and the camera is worse than the older Samsung i had.
No, I would not recommend this to a friend.
By SamsungAugust 31, 2026
Hi there TheresaWheels, we appreciate your feedback on your Samsung Galaxy A17. We understand how important your device is to you every day for a range of tasks. We have some resources available online to help you maximize the speed of your device at your convenience titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you through chat if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Slow
on August 21, 2026
Posted by: EMUS
from Philadelphia
Verified Purchase:Yes
I have never had a phone slow before
No, I would not recommend this to a friend.
By SamsungAugust 25, 2026
Hello EMUS, thank you for your feedback on your Samsung Galaxy A17. We completely understand how distressing it can be when your device is not meeting your expectations in functionality. We have some resources available online to help you maximize the speed of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available through chat to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great starter phone
on August 19, 2026
Posted by: d3zil00
Verified Purchase:Yes
This is greater starter phone for a child. I am using this phone for my child. I use google to monitor activity, screen time, and location.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Frustrating SLOW phone
on August 17, 2026
Posted by: Mr O
from New Orleans, LA
Verified Purchase:Yes
This is by far the slowest phone I have every used. It has such a bad delay simple tasks take forever. Simple text, swapping between apps, opening anything, etc.
Not to mention when your using an app and need a text or email verification. When you swap apps to get the code, when you return to the app it basically starts over the code becomes invalid because you left the login page asking for the code in the first time.
I DON'T recommend this phone to anyone.
No, I would not recommend this to a friend.
By SamsungAugust 21, 2026
Hello Mr O, thank you for sharing your thoughts about your Samsung Galaxy A17 with us. We understand how frustrating it is when your device is not meeting your expectations in functionality. We have some resources available online to help you maximize the speed and responsiveness of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Band For Your Buck
on August 11, 2026
Posted by: BravoZulu
from AZ
Verified Purchase:Yes
Great Quality Phone For The Price
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love it
on August 8, 2026
Posted by: Anonymous
from Harlan ky
Verified Purchase:Yes
This phone is great. I can't afford the pricey ones but this one does almost everything a pricey one would do. I'm satisfied.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Loaded with bloat
on August 7, 2026
Posted by: Homestead Robin
from Illinois
Wow, I hate this stupid thing. The battery life is horrible and it's brand new. I will never buy Samsung again.
No, I would not recommend this to a friend.
By SamsungAugust 10, 2026
Hi there Homestead Robin, thank you for sharing your thoughts about your Samsung Galaxy A17 with us. We understand how important the lasting battery life of your device is to you every day, and we have a few articles available online to assist you with this titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available through chat to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Good upgrade
on August 7, 2026
Posted by: W Byrd
Verified Purchase:Yes
Wotks well. Upgraded from 12A
Written by a customer while visiting ATT.com
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