Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
19
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
11
61%of customers recommend this product.
(
19 out of
31)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: L Rose
from Ky
Verified Purchase:Yes
Perfect phone for my mother. Easy to use. Large screen and excellent instructions included.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jules316
Verified Purchase:Yes
Review title sums it up. I'm paying (and have been, for years) way to much per month for less than mediocre products and service. In process of switching to Verizon.
By Samsung, March 17, 2026
Hi Jules316, thank you for sharing your thoughts about your Samsung Galaxy A17 with us. We know how important your device is to you every day, and we do our best to provide a range of device options that best align to the needs, wants, and budgets of our customers. We have some resources available online to help you maximize the speed ofy our device titled "Galaxy phone or tablet's screen is frozen or responds too slowly", "How to keep your Galaxy phone or tablet from slowing down", and "Samsung phone or tablet freezes and crashes". Lastly, our team of experts is available to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: McCMB
from Midwest
Verified Purchase:Yes
After switching her information over using the Samsung switch app the phone during normal use began getting extremely hot, opening and closing apps, not responding and turning off on its own. Never had a phone do this so definitely not recommended. I plan on taking back to the att store.
No, I would not recommend this to a friend.
By Samsung, March 10, 2026
Hi there McCMB, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how important your phone is to you for a range of daily tasks, and we would love to assist you in any way we can to have the best possible experience. We have a great article available online to help you with the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available to assist you with the software you mention jumping around through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Rose cece
from Nj
Verified Purchase:Yes
Great phone dies everthing much easy than the iPhone that i had previously will stick with samsung for now on. But really a perfect fun love it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
It is what it is not a bad phone but definitely not a great phone. Exactly what I expected
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: P Leach
from IN
Verified Purchase:Yes
Very slow. Not as nice as the description provided
No, I would not recommend this to a friend.
By Samsung, February 6, 2026
Hi P Leach, thank you for sharing your experience of your Samsung Galaxy A17 with us. We do our best to provide a range of devices to meet the needs, wants, and budgets of our customers. We have a few resources in articles online to help you maximize the speed and experience you have with your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". Our team of experts is also available to assist you through chat any time you experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Ven G
from Southaven Ms
Verified Purchase:Yes
Great phone much better than the a16
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Tamika G
from Hephzibah Georgia
Verified Purchase:Yes
My son needed a new phone. Process was easy. He likes the phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com