Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.1 out of 5
3.1
(73 Reviews)
Open Ratings Snapshot
Rating breakdown 73 reviews
5 Stars
27
4 Stars
10
3 Stars
3
2 Stars
9
1 Star
24
52%of customers recommend this product. 
(
30 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
1 out of 5
1
Horrible honestly
on July 10, 2026
Posted by: Sdsd
from Tx
Verified Purchase:Yes
The phone lags has trouble loading apps and calls often drop or mess up after opening a app and closing they still lag and play in background
No, I would not recommend this to a friend.
By SamsungJuly 10, 2026
Hello Sdsd, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy A17 with us. We understand how frustrating it is when your device is not meeting your expectations or operating as intended. We have some resources available online to help you work towards a resolution for your frustrations titled "Samsung phone has poor signal and cannot use data or make calls", "Issues with mobile network connection on Samsung phone or tablet", "App is crashing or not working on Samsung phone or tablet", "Galaxy phone or tablet's screen is frozen or responds too slowly", and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available through chat to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Phone upgrade
on July 9, 2026
Posted by: Pappas576
from Utah
Verified Purchase:Yes
We bought this phone for my MIL. She really likes it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Don't buy
on July 8, 2026
Posted by: Im Zeery
from Cali
Verified Purchase:Yes
Got this on a promotion , and it's so slow, cannot do multiple things at once, storage is not the best, camera quality is low quality . I paid off my Galaxy S25 and decided to get another, and I opted for this phone for a promotion but I absolutely dislike.
No, I would not recommend this to a friend.
By SamsungJuly 13, 2026
Hello Im Zeery, we appreciate your feedback on your Samsung Galaxy A17. We understand how frustrating it is when your device is not meeting your expectations or operating as intended. We have some resources available online to help you maximize the speed of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have the complete manual for your device available to help you customize to your preferences. We also have our team of experts available online to assist you directly if you are in need of storage expansion. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Don't get it
on July 7, 2026
Posted by: Syedeed
Verified Purchase:Yes
Awful phone, laggy and glitchy
No, I would not recommend this to a friend.
By SamsungJuly 10, 2026
Hi there Syedeed, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how frustrating it is when your device is not meeting your expectations. We have some resources available online to help you with this experience titled "Galaxy phone or tablet's screen is frozen or responds too slowly", "How to keep your Galaxy phone or tablet from slowing down", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Not only does AT&T not help you
on July 6, 2026
Posted by: Anonymous
from Corsicana Tx
Verified Purchase:Yes
The phone is cheap doesn’t work
By SamsungJuly 7, 2026
Hi Ruiz saenz, we appreciate your feedback on your Samsung Galaxy A17. We understand how frustrating it is when your device is not meeting your expectations, and we would love to assist you with your device. Without knowing the details of your experience, we recommend reaching out to our team of experts through chat at your convenience for assistance in troubleshooting and working towards a resolution for your frustrations. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Slow
on July 6, 2026
Posted by: Anonymous MHD
from Jacksonville, FL
Verified Purchase:Yes
It has Poor network management
No, I would not recommend this to a friend.
By SamsungJuly 10, 2026
Hi Anonymous MHD, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how important the reliable connection of your device to your carrier is to you every day, and we have some resources available to assist you at your convenience. These articles are titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". We also have our team of experts is available to assist you further through chat if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Not a good phone
on July 3, 2026
Posted by: Degdde
from Last vegas
Verified Purchase:Yes
Very disappointed with service canno5get online phone works Lrigbt out side of the house
No, I would not recommend this to a friend.
By SamsungJuly 6, 2026
Hey there Degdde, we appreciate you sharing your thoughts about your Samsung Galaxy A17 with us. We know how valuable the reliable connection of your device to your carrier is to you everyday. We have a few articles available online to help you with this experience titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". Our team of experts is also available through chat to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Phone replacement
on June 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
Great phone to replace the pixel 7 a that gave out after 3 years
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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