Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
This phone is awesome
on June 1, 2026
Posted by: Jazzygirl102
[This review was collected as part of a promotion.] Galaxy AI is a cool feature to have i like using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tbh solid phone to use on a day to day basis
on June 1, 2026
Posted by: Ysimos
[This review was collected as part of a promotion.] I use bixby its like actually reliable asking the time or to pause ur music mgl Samsung actually cooked up with its ai this time the camera is pretty good also its just overall good for the price its shocking tbh to get a phone of that quality for its price kinda feels luxurious but yeah good product for day to day use would be upgrading to a s23 ultra in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product runs slow
on June 1, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] The galaxy AI works good but phone lags bad .it runs really slow.
Value
1
Response from Samsung USBy R&R, June 2, 2026
Hey there Jessica,
Thank you for taking the time to share your feedback. The Galaxy A17 5G provides a smooth everyday experience, complete with features designed to keep up with your daily routine. We understand that performance can significantly impact your user experience.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes irrelevant files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then press Done. For more information, please check the online article linked below. We appreciate your insights regarding both the phone and Smart AI. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your feedback. The Galaxy A17 5G provides a smooth everyday experience, complete with features designed to keep up with your daily routine. We understand that performance can significantly impact your user experience.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes irrelevant files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then press Done. For more information, please check the online article linked below. We appreciate your insights regarding both the phone and Smart AI. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This has great features an good camera quality
on June 1, 2026
Posted by: Taylorgirl6323
[This review was collected as part of a promotion.] I use my device for my main phone. I use it for pictures, games, work, emails , ect. The camera has good quality takes great pictures, has really good storage and has fast speed. The galaxy AI has been so helpful with anything that I have a question about or need to do. I would recommend this device to many others for it is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but maybe not enough...
on June 1, 2026
Posted by: Mysticpapa
[This review was collected as part of a promotion.] The phone works well for what it is. Budget friendly. Dont expect smooth multi tasking or performance on the more tasking apps.
Slow reaction time, poor sensitivity on screen
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hiya Mysticpapa,
Thank you for your feedback! The Galaxy A17 5G features a vibrant display, practical everyday functions, and a design that offers excellent value in daily use. We understand how important performance and screen responsiveness are during regular usage, and we appreciate you sharing your experience with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for your feedback! The Galaxy A17 5G features a vibrant display, practical everyday functions, and a design that offers excellent value in daily use. We understand how important performance and screen responsiveness are during regular usage, and we appreciate you sharing your experience with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung because of the themes and it works
on June 1, 2026
Posted by: Vampi2shop
[This review was collected as part of a promotion.] I don't use the Ai still learning this phone I just got it like a week ago
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a believer
on June 1, 2026
Posted by: Amazingzay
[This review was collected as part of a promotion.] Definitely not an android person but this phone has definitely changed my mind about androids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I don't like it at all
on June 1, 2026
Posted by: Sivs86
[This review was collected as part of a promotion.] It's so slow and the response time is horrible I've only had it less than a month and I'm already looking to buy something different.
Value
2
Response from Samsung USBy R&R, June 3, 2026
Good day Sivs86,
Thank you for sharing your feedback on the Galaxy A17 5G. Features like Galaxy AI, a vibrant display, and seamless connectivity are designed to support a wide range of activities. We understand that speed and responsiveness are crucial for everyday use. Your phone includes a feature that enhances performance. The Quick Optimization feature improves your device’s efficiency by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. To optimize your device, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more information, please check out the online article linked below. We appreciate you sharing your experience and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. Features like Galaxy AI, a vibrant display, and seamless connectivity are designed to support a wide range of activities. We understand that speed and responsiveness are crucial for everyday use. Your phone includes a feature that enhances performance. The Quick Optimization feature improves your device’s efficiency by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. To optimize your device, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more information, please check out the online article linked below. We appreciate you sharing your experience and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US