Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
551
4 Stars
202
3 Stars
69
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Not bad could be better Galaxy AI
on April 1, 2026
Posted by: JUSTME
[This review was collected as part of a promotion.] Not bad pretty good "Samsung AI" it freezes more then it should no
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Very Slow Phone
on April 1, 2026
Posted by: LimitedEdition84
[This review was collected as part of a promotion.] This phone is terribly slow and I'm not talking about my actual service. I'm talking about this phone is slow when going from app to app or from unlocking the phone to your Home screen. It's ridiculous really! I work as a delivery driver so when I'm at someone's house about to drop an order off I sure don't want to be just sitting in their driveway trying to get the app to open since usually I am using the "map's" app. It just makes me feel uncomfortable. People have guns and things now days and people don't just trust anyone anymore. I get it! When I see someone turn in my driveway I start to wonder who it is, why they are there, and such. I get nervous. I don't want my customers to feel any type of way because I am in their driveway trying to pull up the app and their information or scan the items to be delivered and such. They need to fix it or discontinue the phone! I love Samsung products except this one! 😒 Now I have tried some of the Galaxy A. I. things and it has helped me so much when I needed a cover letter written and other things I used it for. Crazy how smart A. I. is getting too. Wow!!
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hi there LimitedEdition84,
Thank you for sharing your experience! The Galaxy A17 5G is designed to handle everyday tasks on the go, and it’s great to hear that Galaxy AI has been helpful in your daily routine. Keeping your apps and settings optimized can lead to smoother performance. However, if you are using a GPS application, you might notice your device slowing down due to the processing power it requires. You can improve your device's performance by optimizing it in the Device Care section under Settings. For more information, please review the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! The Galaxy A17 5G is designed to handle everyday tasks on the go, and it’s great to hear that Galaxy AI has been helpful in your daily routine. Keeping your apps and settings optimized can lead to smoother performance. However, if you are using a GPS application, you might notice your device slowing down due to the processing power it requires. You can improve your device's performance by optimizing it in the Device Care section under Settings. For more information, please review the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Perfectly smooth transitions between tasks.
on April 2, 2026
Posted by: Scarcerabbitt
[This review was collected as part of a promotion.] Phone works flawlessly. Exactly capable of everything i ask of it. The Gemini feature makes it feel like u got a friend with u at all times. Never loose connection and performs like a champion. Great for the right price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features
on April 2, 2026
Posted by: QueenMama
[This review was collected as part of a promotion.] I really love how I am able to organize my day to day through my Samsung. This phone is truly my lifesaver not to mention how much fun playing with some of the features has been
Value
3
Response from Samsung USBy R&R, April 6, 2026
Greetings QueenMama,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear how your device is helping you stay organized and focused throughout the day. The features of the Galaxy A17 5G are designed to make everyday tasks easier and more enjoyable. Please check out the link below for more details on everything you can do with your Galaxy A17 5G. Thank you for being a valued Samsung customer.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear how your device is helping you stay organized and focused throughout the day. The features of the Galaxy A17 5G are designed to make everyday tasks easier and more enjoyable. Please check out the link below for more details on everything you can do with your Galaxy A17 5G. Thank you for being a valued Samsung customer.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This product isn't like the other galaxys
on April 2, 2026
Posted by: SoldierStrong88
[This review was collected as part of a promotion.] The galaxy A17 isn't like the the other galaxy. I love the galaxy S's the A17 is or any of the A products csnt compare to any of the Galaxy S's. If I could I'd go back to the galaxy S's in a heartbeat beat.
I use my device for streaming, music, social media and everyday life.
I use my device for streaming, music, social media and everyday life.
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hi SoldierStrong88,
Thank you for your feedback. The Galaxy A17 5G is designed to support everyday activities such as streaming, social media, and general use. We're glad to hear that you enjoy the overall Galaxy experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy A17 5G is designed to support everyday activities such as streaming, social media, and general use. We're glad to hear that you enjoy the overall Galaxy experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great for price
on April 2, 2026
Posted by: Lovie2019
[This review was collected as part of a promotion.] Great budget galaxy phone for the price. Love that I can connect with my Samsung tablet and share/sync between the 2 devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decently great for free from Metro
on April 2, 2026
Posted by: HairLove73
[This review was collected as part of a promotion.] My Samsung Galaxy a17 is decent enough to do the job which I needed it for unfortunately it has some slight problems that new beginners to these types of phones have harder times correcting than normal but other than that it's a decent phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Tje product has wonderful.features and apps
on April 2, 2026
Posted by: Karma805
[This review was collected as part of a promotion.] I love my Samsung phone its exactly what I needed for.my.line of work. I recommend Samsung to everyone I know because I love Samsung brand and products so much.
Value
5
Written by a customer while visiting Samsung US