Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.1
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
27
4 Stars
10
3 Stars
3
2 Stars
9
1 Star
24
52%of customers recommend this product.
(
30 out of
58)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Jules316
Verified Purchase:Yes
Review title sums it up. I'm paying (and have been, for years) way to much per month for less than mediocre products and service. In process of switching to Verizon.
By Samsung, March 17, 2026
Hi Jules316, thank you for sharing your thoughts about your Samsung Galaxy A17 with us. We know how important your device is to you every day, and we do our best to provide a range of device options that best align to the needs, wants, and budgets of our customers. We have some resources available online to help you maximize the speed ofy our device titled "Galaxy phone or tablet's screen is frozen or responds too slowly", "How to keep your Galaxy phone or tablet from slowing down", and "Samsung phone or tablet freezes and crashes". Lastly, our team of experts is available to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Mjp12
from Cleveland ohio
Verified Purchase:Yes
The phone does not respond well. The slightest touch will take it to another page and take some while to retrieve the page. It doesn't work when you're home. Internet is down Just should not have bought this phone. Waste of money mystery received a defected phone or just bad quality
No, I would not recommend this to a friend.
By Samsung, March 17, 2026
Hello Mjp12, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We completely understand how important your phone is to you, and needing the reliable usage every day. We have some resources available to assist you with the speed and responsiveness of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". For the internet connection of your device we have an article titled "Samsung Internet browser is slow". Our team of experts is also available through chat to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Connie King
from Ft Pierce, FL
Verified Purchase:Yes
I upgraded from the A14 so the familiarity makes it easy.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Marife
from Maryland
Verified Purchase:Yes
Good phone service good. Very good
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Stephanie Madrid
from Santa Rosa New Mexico
Verified Purchase:Yes
Changing screens is super slow, the apps run slow, this is the slowest Samsung phone I've ever had
No, I would not recommend this to a friend.
By Samsung, March 13, 2026
Hello Stephanie Madrid, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how frustrating it can be when your device is not operating as expected. We have some resources available to assist you with the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: V Jones
Verified Purchase:Yes
The Samsung Galaxy A17 5G - 128GB is a great phone with a great price. I just love it!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mdmom
from Maryland
Verified Purchase:Yes
The phone has poor phone call reception. We also have an iPhone and can set in the same area of the house and make a phone call. The Samsung will cut in and out and drop the call. Where the iPhone call is clear and uninterrupted
No, I would not recommend this to a friend.
By Samsung, March 18, 2026
Hi there Mdmom, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy A17 with us. We know how important the reliable connection of your device to your carrier is for your phone calls every day. We have a few articles available online to help you troubleshoot this experience when convenient for you. These are titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". Our team of experts is also available through chat to offer additional assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: McCMB
from Midwest
Verified Purchase:Yes
After switching her information over using the Samsung switch app the phone during normal use began getting extremely hot, opening and closing apps, not responding and turning off on its own. Never had a phone do this so definitely not recommended. I plan on taking back to the att store.
No, I would not recommend this to a friend.
By Samsung, March 10, 2026
Hi there McCMB, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how important your phone is to you for a range of daily tasks, and we would love to assist you in any way we can to have the best possible experience. We have a great article available online to help you with the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available to assist you with the software you mention jumping around through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com