Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.4
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
22
4 Stars
9
3 Stars
2
2 Stars
6
1 Star
14
60%of customers recommend this product.
(
25 out of
42)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Miss the Light
Verified Purchase:Yes
While this phone has the same great quality as I expect from Samsung, I wish it had been more obvious in the description that it was larger than the slim, smaller versions that I am familiar with. I also find it quite frustrating that the blinking light that let me know I'd missed a text is no longer a feature. Finally, I prefer to simply place my phone on a charging pad -- that is no longer an option either.
I am aware that my complaints are minor. I say again it is of great quality, and I dare say I will get used to it. I would still buy it again. I just need to research changes and features better next time.
I am aware that my complaints are minor. I say again it is of great quality, and I dare say I will get used to it. I would still buy it again. I just need to research changes and features better next time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Braliz
Verified Purchase:Yes
Pretty much like my older version, just trying to get used to a couple of different things, but otherwise I like that I am familiar with this phone style.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Pancho del Rancho
from San Antonio Tx
Verified Purchase:Yes
Worst nightmare with this phone, have to send it back
No, I would not recommend this to a friend.
By Samsung, May 21, 2026
Hi there Pancho, thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We appreciate you taking the time to share your thoughts. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your new device but we would need more information regarding what is occurring with your device before we can do so. Please feel free to reach out to Support at your earliest convenience if you would like further assistance. Thank you for being a staunch Samsung customer. - Debra
Written by a customer while visiting ATT.com
Customer Rating
1
Lags and freezes. Its brand new.
on May 23, 2026
Posted by: Returning12et
Horrible phone. It freezes and lags constantly.
No, I would not recommend this to a friend.
By Samsung, June 4, 2026
Hi there Returning12et, we appreciate you sharing your feedback on your Samsung Galaxy A17. We know how frustrating it is when the usage of your device is interrupted, and we would love to help you troubleshoot this experience at your convenience. We recommend using articles we have online titled "Samsung phone or tablet freezes and crashes" and "How to keep your Galaxy phone or tablet from slowing down". We also have our experts available through chat to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Styx024
from Mi
Verified Purchase:Yes
When Turing on the phone after charge, the Ui takes a long tome and you get Ui error messages.
By Samsung, June 3, 2026
Hello Styx024, thank you for sharing your feedback on your Samsung Galaxy A17. We know how frustrating it is when your device is not operating as intended or expected. We would love to help you troubleshoot this experience, and recommend reaching out to our team of experts through chat to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com