Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Great Budget Phone
on August 14, 2026
Posted by: Shopper67
[This review was collected as part of a promotion.] The phone is great for its price. The phone is not bad all, it just has some flaws. With around thirty minutes of scrolling on tiktok or Instagram the phone gets very warm. The camera quality is decent. Overall just a decent phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 14, 2026
Posted by: Samsung
[This review was collected as part of a promotion.] This phone is a great phone to get anything done. I chose this phone because the battery life is Amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A17 is an excellent product
on August 14, 2026
Posted by: Gh0st133193
[This review was collected as part of a promotion.] I chose the A17 because I liked the A16 and was not disappointed, it's a wonderful product, with additional features the A16 didn't have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great touch screen
on August 14, 2026
Posted by: Jelca0817
[This review was collected as part of a promotion.] I chose this phone because I liked the size of the phone and I love the pictures it takes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I chose my A17 I'm having charging&battery issues
on August 14, 2026
Posted by: Krazi31
[This review was collected as part of a promotion.] I use my A17 for jus basic every day needs.. calls text,games, Google but I chose it's not a year old and I'm having issues with charging and keeping charge,battery drains faster than before and I can have it on charge in my car and it shows it's charging and will still die and shut off?? I wonder if I might actually have an up grade as long as I've had the service??
Value
3
Response from Samsung USBy R&R, August 19, 2026
Hi Krazi31,
Thank you for choosing the Galaxy A17 5G and for sharing your experience with us. Its spacious display, 5G connectivity, and versatility make it ideal for calls, messaging, gaming, and browsing. We understand how concerning faster battery drain and inconsistent charging can be, especially when your phone is still relatively new and loses power while connected to a charger.
It can be frustrating when a device does not charge properly, stops charging, or fails to power on. Sometimes, after installing a firmware update, your phone may intermittently power on and off without completing the startup process. Additionally, third-party applications can cause random or persistent reboots of your device.
Before trying the recommendations below, please ensure that your device's software and related apps are updated to the latest version.
Your device will not charge if it detects water or moisture in the charging port. This is a security measure designed to protect your device from damage and corrosion. If your device detects moisture, it may display a waterdrop icon on the screen above the charging port or in the notification panel. If you see this icon, make sure to turn off your device while it dries.
Most moisture will evaporate by itself within a few hours. You can also try gently blowing on the port or exposing it to cool, dry air. If the waterdrop icon remains but you are sure the charging port is dry, try turning your device off and then on again.
If the icon is still present after this, clear the cache for USB settings by following these steps:
1. Go to Settings and tap on Apps.
2. Tap the More options (three vertical dots) icon and select Show system apps.
3. Scroll down and tap on USB Settings.
4. Tap Storage, then select Clear data and Clear cache.
For further assistance, please refer to the online article linked below. Your feedback helps Samsung improve the Galaxy experience.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing your experience with us. Its spacious display, 5G connectivity, and versatility make it ideal for calls, messaging, gaming, and browsing. We understand how concerning faster battery drain and inconsistent charging can be, especially when your phone is still relatively new and loses power while connected to a charger.
It can be frustrating when a device does not charge properly, stops charging, or fails to power on. Sometimes, after installing a firmware update, your phone may intermittently power on and off without completing the startup process. Additionally, third-party applications can cause random or persistent reboots of your device.
Before trying the recommendations below, please ensure that your device's software and related apps are updated to the latest version.
Your device will not charge if it detects water or moisture in the charging port. This is a security measure designed to protect your device from damage and corrosion. If your device detects moisture, it may display a waterdrop icon on the screen above the charging port or in the notification panel. If you see this icon, make sure to turn off your device while it dries.
Most moisture will evaporate by itself within a few hours. You can also try gently blowing on the port or exposing it to cool, dry air. If the waterdrop icon remains but you are sure the charging port is dry, try turning your device off and then on again.
If the icon is still present after this, clear the cache for USB settings by following these steps:
1. Go to Settings and tap on Apps.
2. Tap the More options (three vertical dots) icon and select Show system apps.
3. Scroll down and tap on USB Settings.
4. Tap Storage, then select Clear data and Clear cache.
For further assistance, please refer to the online article linked below. Your feedback helps Samsung improve the Galaxy experience.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This products is very good
on August 14, 2026
Posted by: Osiris
[This review was collected as part of a promotion.] The most notable physical upgrade is its design refinement samsung swapped out the previous generations glossy plastic for a sleek mattle÷finished back panel is a good chois for buyers who want a increible screen,reliable5G,and long sofwere commitment without breaking the bank
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
id rather have the s series but cant afford one
on August 14, 2026
Posted by: Jacepuck
[This review was collected as part of a promotion.] I use my A17 Samsung for everything and do alot of streaming
Value
3
Response from Samsung USBy R&R, August 19, 2026
Hello there Jacepunk,
Thank you for choosing the Galaxy A17 5G and for sharing how you use it daily. Its spacious display, 5G connectivity, and reliable battery make it a versatile companion for streaming, communication, and everyday tasks. We're pleased to hear that your A17 helps you stay connected and entertained throughout the day. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing how you use it daily. Its spacious display, 5G connectivity, and reliable battery make it a versatile companion for streaming, communication, and everyday tasks. We're pleased to hear that your A17 helps you stay connected and entertained throughout the day. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly Great!
on August 13, 2026
Posted by: Wynonaearpp
[This review was collected as part of a promotion.] I chose this one because it's been a good phone for the most part I don't like that the screens Crack so easily though even with a case and it can be a little laggy at times but overall 4/5
Value
4
Written by a customer while visiting Samsung US