Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
34
4 Stars
12
3 Stars
4
2 Stars
9
1 Star
34
51%of customers recommend this product.
(
38 out of
75)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Styx024
from Mi
Verified Purchase:Yes
When Turing on the phone after charge, the Ui takes a long tome and you get Ui error messages.
By Samsung, June 3, 2026
Hello Styx024, thank you for sharing your feedback on your Samsung Galaxy A17. We know how frustrating it is when your device is not operating as intended or expected. We would love to help you troubleshoot this experience, and recommend reaching out to our team of experts through chat to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
Lags and freezes. Its brand new.
on May 23, 2026
Posted by: Returning12et
Horrible phone. It freezes and lags constantly.
No, I would not recommend this to a friend.
By Samsung, June 4, 2026
Hi there Returning12et, we appreciate you sharing your feedback on your Samsung Galaxy A17. We know how frustrating it is when the usage of your device is interrupted, and we would love to help you troubleshoot this experience at your convenience. We recommend using articles we have online titled "Samsung phone or tablet freezes and crashes" and "How to keep your Galaxy phone or tablet from slowing down". We also have our experts available through chat to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Pancho del Rancho
from San Antonio Tx
Verified Purchase:Yes
Worst nightmare with this phone, have to send it back
No, I would not recommend this to a friend.
By Samsung, May 21, 2026
Hi there Pancho, thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We appreciate you taking the time to share your thoughts. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your new device but we would need more information regarding what is occurring with your device before we can do so. Please feel free to reach out to Support at your earliest convenience if you would like further assistance. Thank you for being a staunch Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Braliz
Verified Purchase:Yes
Pretty much like my older version, just trying to get used to a couple of different things, but otherwise I like that I am familiar with this phone style.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Miss the Light
Verified Purchase:Yes
While this phone has the same great quality as I expect from Samsung, I wish it had been more obvious in the description that it was larger than the slim, smaller versions that I am familiar with. I also find it quite frustrating that the blinking light that let me know I'd missed a text is no longer a feature. Finally, I prefer to simply place my phone on a charging pad -- that is no longer an option either.
I am aware that my complaints are minor. I say again it is of great quality, and I dare say I will get used to it. I would still buy it again. I just need to research changes and features better next time.
I am aware that my complaints are minor. I say again it is of great quality, and I dare say I will get used to it. I would still buy it again. I just need to research changes and features better next time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JRMC7
from Michigan
Verified Purchase:Yes
Not a fan of this phone but i am stuck payIng it off ~ before i can get a different one. Too slow!!!!
No, I would not recommend this to a friend.
By Samsung, May 18, 2026
Hello JRMC7, we appreciate you sharing your thoughts about your Samsung Galaxy A17 with us. We know how frustrating it is when your device is not operating as intended or expected. We have some articles available online to help you maximize the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available through chat to assist you any time you have questions, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Memphis Tennessee
Verified Purchase:Yes
My son loves it! He is glad I picked it for him!
Written by a customer while visiting ATT.com
Posted by: WJMRanchero
from Los Angeles
Verified Purchase:Yes
Tremendous improvement over my last phone, A-11. For a lower priced phone it does everything I could want and more. It really is an excellent value..
I would recommend this to a friend!
Written by a customer while visiting ATT.com