Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,196
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great phone!
on September 28, 2026
Posted by: Thrifty
[This review was collected as part of a promotion.] I chose this phone originally for the price, and I am really happy that I did. It was affordable but could still be used for watching videos and playing games. I use mine a lot for my schoolwork. Cost aside, for all my needs, I chose right!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The only Samsung I've ever owned that i wouldn't t
on September 28, 2026
Posted by: Rosscoe
[This review was collected as part of a promotion.] This phone is trash I have to hold down and side button at least 1 time a day cus it freezes up and it's did this since the day I bought it
Value
2
Response from Samsung USBy R&R, September 30, 2026
Hi Rosscoe,
The Galaxy A17 5G offers a spacious display, versatile camera features, and convenient 5G connectivity. We appreciate your experience with Samsung and understand your concerns about frequent freezing and having to restart your phone daily. Consistent performance is important, and your feedback helps us identify opportunities for improvement. Thank you for sharing your experience with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A17 5G offers a spacious display, versatile camera features, and convenient 5G connectivity. We appreciate your experience with Samsung and understand your concerns about frequent freezing and having to restart your phone daily. Consistent performance is important, and your feedback helps us identify opportunities for improvement. Thank you for sharing your experience with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Great for a simple upgrade
on September 28, 2026
Posted by: SkeletalLightning
[This review was collected as part of a promotion.] I chose this phone as an upgrade and I really like it alot. The features are great and there's so many cool ways to customize it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is slow
on September 28, 2026
Posted by: BebaDoll
[This review was collected as part of a promotion.] I chose the galaxy A17 cuz i can't afford the phone I really wanted i thought this phone would be a good start but I dont like the slowness or how Android work period
Value
2
Response from Samsung USBy R&R, September 30, 2026
Hello BebaDoll,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, versatile cameras, and 5G connectivity, all designed for everyday convenience. We appreciate your support for Samsung and understand your concerns about slow performance and the overall Android experience.
If you’re experiencing slowness with your phone, the Quick Optimization feature can enhance performance by identifying apps that drain battery life. This feature efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your device is quick and easy. To optimize your phone, go to **Settings**, swipe to find **Device care**, tap on **Optimize now**, and then hit **Done**.
Your feedback is valuable as we continue to develop devices that better meet our customers' expectations. Thank you for sharing your thoughts with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, versatile cameras, and 5G connectivity, all designed for everyday convenience. We appreciate your support for Samsung and understand your concerns about slow performance and the overall Android experience.
If you’re experiencing slowness with your phone, the Quick Optimization feature can enhance performance by identifying apps that drain battery life. This feature efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your device is quick and easy. To optimize your phone, go to **Settings**, swipe to find **Device care**, tap on **Optimize now**, and then hit **Done**.
Your feedback is valuable as we continue to develop devices that better meet our customers' expectations. Thank you for sharing your thoughts with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Overall
on September 28, 2026
Posted by: Dave0406
[This review was collected as part of a promotion.] Great setup, camera is good. Overall great experience. Would recommend to anyone looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. I love the security features
on September 28, 2026
Posted by: Joseph606
[This review was collected as part of a promotion.] I especially love the vivid colors for my games and pictures. Best phone i have ever owned hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A17 5G re 😋
on September 28, 2026
Posted by: Telegramyummyladyboy
[This review was collected as part of a promotion.] The Samsung Galaxy A17 5G is a solid budget-friendly smartphone that offers good value for everyday users. One of its biggest strengths is its 5G connectivity, which provides faster download speeds and a smoother online experience when available. The phone features a bright, clear display that makes watching videos, browsing social media, and reading content enjoyable.
Battery life is another highlight. The device easily lasts a full day on a single charge with normal use, making it a reliable choice for work, school, or entertainment. The camera system performs well in good lighting conditions, capturing sharp and colorful photos that are more than adequate for casual photography.
Performance is generally smooth for everyday tasks such as texting, calling, streaming, and using apps. However, users who play demanding mobile games or run multiple heavy apps at once may notice occasional slowdowns. The plastic build helps keep the price affordable, though it may not feel as premium as higher-end Samsung models.
Overall, the Samsung Galaxy A17 5G is a great option for anyone looking for an affordable smartphone with dependable performance, long battery life, and access to 5G networks. It delivers the essential features most people need without breaking the bank.
Pros:
•Affordable price
•5G connectivity
•Long-lasting battery
•Bright display
•Reliable everyday performance
Cons:
•Not ideal for heavy gamin
Battery life is another highlight. The device easily lasts a full day on a single charge with normal use, making it a reliable choice for work, school, or entertainment. The camera system performs well in good lighting conditions, capturing sharp and colorful photos that are more than adequate for casual photography.
Performance is generally smooth for everyday tasks such as texting, calling, streaming, and using apps. However, users who play demanding mobile games or run multiple heavy apps at once may notice occasional slowdowns. The plastic build helps keep the price affordable, though it may not feel as premium as higher-end Samsung models.
Overall, the Samsung Galaxy A17 5G is a great option for anyone looking for an affordable smartphone with dependable performance, long battery life, and access to 5G networks. It delivers the essential features most people need without breaking the bank.
Pros:
•Affordable price
•5G connectivity
•Long-lasting battery
•Bright display
•Reliable everyday performance
Cons:
•Not ideal for heavy gamin
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Zero stars
on September 28, 2026
Posted by: Bonel3sschildr3n333
[This review was collected as part of a promotion.] I chose this phone because it was cheap. I have been regretting it ever since. This phone is 100% all around SLOW!!
Value
2
Response from Samsung USBy R&R, September 30, 2026
Hello there Bonel3sschildr3n333,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers a spacious display, versatile camera features, and convenient 5G connectivity. We know how important responsive performance is when using your phone for everyday tasks. If you notice that your phone is slowing down or not performing as expected, it may be time for a quick optimization.
The Quick Optimization feature can enhance your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on Optimize Now, and then select Done. More on how to keep your device running smoothly will be linked below.
Your feedback regarding the device's overall speed is valuable as Samsung continues to work on improving the Galaxy experience. Thank you for taking the time to share your thoughts with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers a spacious display, versatile camera features, and convenient 5G connectivity. We know how important responsive performance is when using your phone for everyday tasks. If you notice that your phone is slowing down or not performing as expected, it may be time for a quick optimization.
The Quick Optimization feature can enhance your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on Optimize Now, and then select Done. More on how to keep your device running smoothly will be linked below.
Your feedback regarding the device's overall speed is valuable as Samsung continues to work on improving the Galaxy experience. Thank you for taking the time to share your thoughts with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US