Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
551
4 Stars
202
3 Stars
69
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
My Samsung A17 5G Review
on March 30, 2026
Posted by: JustBern
[This review was collected as part of a promotion.] I've gotten my Samsung A17 5G as a upgrade a week and a half ago after a accident with my old phone. My A17 5G is so much better than my old phone. It faster, visuals are impressive & it's much bigger and sturdier than my old phone. Overall, I'm glad that accident happened, because I've gotten a better phone out of the situation. Feels good to have a better & awesome phone now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 30, 2026
Posted by: Marlene
[This review was collected as part of a promotion.] I know I know my phone is old but I love it. Can't wait to see what Galaxy AI comes up with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Storage and communication
on March 30, 2026
Posted by: Dlwmorgan
[This review was collected as part of a promotion.] Does not have enough storage and is slow to communicate.
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hello there Dlwmorgan,
We appreciate your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday communication and apps. To ensure smooth operation, it’s important to manage your storage and background activities. If you’re concerned about having unnecessary files on your device, it’s time to clear out your storage.
To do this, follow these steps:
1. Open the Settings app.
2. Swipe to and tap on Device Care.
3. Tap Storage.
4. Select a category with items you want to remove, such as Images.
5. Touch and hold an item to select it, then choose any additional items you wish to delete.
6. Once you’ve made your selections, tap Delete or Delete All, and then confirm by tapping Move to Trash.
For more detailed information on how to keep your device storage free and optimized, please check out our online guide linked below.
Thank you for sharing your thoughts and for making Samsung a part of your daily routine!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday communication and apps. To ensure smooth operation, it’s important to manage your storage and background activities. If you’re concerned about having unnecessary files on your device, it’s time to clear out your storage.
To do this, follow these steps:
1. Open the Settings app.
2. Swipe to and tap on Device Care.
3. Tap Storage.
4. Select a category with items you want to remove, such as Images.
5. Touch and hold an item to select it, then choose any additional items you wish to delete.
6. Once you’ve made your selections, tap Delete or Delete All, and then confirm by tapping Move to Trash.
For more detailed information on how to keep your device storage free and optimized, please check out our online guide linked below.
Thank you for sharing your thoughts and for making Samsung a part of your daily routine!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 30, 2026
Posted by: Phillipuofm
[This review was collected as part of a promotion.] Nice for looking up stuff on you tube ai is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Exact same phone as the A15 5G,
on March 30, 2026
Posted by: Messy2
[This review was collected as part of a promotion.] There's nothing really special about it, it runs ridiculously slow, and it's always telling me I need to restart. The system UI not responding message is always popping up, and it won't let me do two things at once. I can't Google and talk on the phone at the same time because the phone always freezes. I miss the A32
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hey Messy2,
Thanks for sharing your experience with the Galaxy A17 5G. It's helpful to hear that you've used other Galaxy models and can compare them across devices. Daily performance may vary depending on usage, and your feedback highlights what matters most for multitasking.
The Quick Optimization feature boosts your device's performance by finding apps that use too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To optimize your device, go to Settings, swipe to and tap on Device Care, then choose Optimize Now, and finally tap Done. For more details on keeping your device running smoothly, please check out the online article linked below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A17 5G. It's helpful to hear that you've used other Galaxy models and can compare them across devices. Daily performance may vary depending on usage, and your feedback highlights what matters most for multitasking.
The Quick Optimization feature boosts your device's performance by finding apps that use too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To optimize your device, go to Settings, swipe to and tap on Device Care, then choose Optimize Now, and finally tap Done. For more details on keeping your device running smoothly, please check out the online article linked below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A17 5g phone
on March 30, 2026
Posted by: Stinkylizard
[This review was collected as part of a promotion.] Galaxy Ai is wonderful and helpful in tasks! It is by far the best feature of the phone!
The phone is lagging and the service is not as good as some other devices on the same network!
Tap to pay is great!
Camera is pretty good.
For the price ...quality is OK! But you do get what u pay for!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I am so disappointed.
on March 30, 2026
Posted by: Jojo79
[This review was collected as part of a promotion.] Samsung galaxy a17 with galaxy ai has been one if the worst phones I have ever had. I bought the phone because I was told that Samsung galaxy phones were great but this phone is slow, writes what it wants to when sending a voice text. I do doordash and spark and have lost so many orders due to the phone being so slow. I would not but another galaxy after this one.
Value
1
Response from Samsung USBy R&R, April 1, 2026
Hello Jojo79,
We understand how important performance is for your daily tasks. The Galaxy A17 5G is designed to enhance everyday use while providing access to Galaxy AI and the Samsung ecosystem. Managing background apps and utilizing Device Care can significantly improve your device’s responsiveness.
The Quick Optimization feature enhances your device’s performance by identifying apps that use a lot of battery. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap Device Care, then tap Optimize Now, and finally tap Done.
Thank you for sharing your experience. We hope that optimizing your device helps you manage your orders more efficiently. If you need more assistance, please contact our Samsung Support Team to learn how to keep your device running smoothly. We appreciate your review and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand how important performance is for your daily tasks. The Galaxy A17 5G is designed to enhance everyday use while providing access to Galaxy AI and the Samsung ecosystem. Managing background apps and utilizing Device Care can significantly improve your device’s responsiveness.
The Quick Optimization feature enhances your device’s performance by identifying apps that use a lot of battery. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap Device Care, then tap Optimize Now, and finally tap Done.
Thank you for sharing your experience. We hope that optimizing your device helps you manage your orders more efficiently. If you need more assistance, please contact our Samsung Support Team to learn how to keep your device running smoothly. We appreciate your review and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is an amazing product by Samsung!
on March 30, 2026
Posted by: Dylpicklemytickle92
[This review was collected as part of a promotion.] This phone is one of the best, if not, the best model in this series that Samsung has released! Galaxy AI alone is making a huge mark on the lanscape of AI and the Galaxy A17 5G is a great way for that to be integrated into it.
I use my device on the go constantly, like many of us do. We have all had little computers in our pockets for years now but this phone, the Galaxy A17 5G just seems to function better over all. Its fast, efficient, sharp, feels good in my hand and I can do almost anything from this phone. For business people is great to! I am very pleased with .my device, Samsung did well on this one.
Value
5
Written by a customer while visiting Samsung US