Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great features and amazing battery life
on June 7, 2026
Posted by: GalaxyUser77
[This review was collected as part of a promotion.] The Galaxy A17 5G is an incredible value. The large 6.7-inch display is perfect for scrolling and watching videos, and the phone feels very quick on 5G. My favorite part is the inclusion of Galaxy AI features like Circle to Search and the built-in Gemini assistant, which make finding information so much easier. The battery easily lasts all day, and the build quality feels sturdy. It is a fantastic choice for anyone looking for modern features without breaking the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I was skeptical about it but it has been great.
on June 7, 2026
Posted by: Jeanie776
[This review was collected as part of a promotion.] I was skeptical about getting the A17 5G because I had always got the s series. But my s22 finally kicked the bucket and with not being able to work like I use to due to medical issues I was not able to get the s26.
However this new phone works great. I've had no issues with it and I'm still able to do all the things I did on my old phone.
However this new phone works great. I've had no issues with it and I'm still able to do all the things I did on my old phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 7, 2026
Posted by: Nugget
[This review was collected as part of a promotion.] Just got the phone great so far alot faster better camera longer battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 7, 2026
Posted by: GhostCow84
[This review was collected as part of a promotion.] Best budget galaxy ever. I was skeptical since I've had the s25 that I wouldn't like this phone. But it's been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very reliable
on June 7, 2026
Posted by: FavPhoneSamsung
[This review was collected as part of a promotion.] I love how it can get service inside of a metal building and the mic is great the camera is great the fingerprint detector gives clear instructions and I love the galaxy Ai and I love how I can circle something I want to Google it I personally will try and keep this phone forever
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very reliable
on June 7, 2026
Posted by: FavPhoneSamsung
[This review was collected as part of a promotion.] I love how it can get service inside of a metal building and the mic is great the camera is great the fingerprint detector gives clear instructions and I love the galaxy Ai and I love how I can circle something I want to Google it I personally will try and keep this phone forever
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The galaxy sweepstakes
on June 7, 2026
Posted by: 3y3charm3r
[This review was collected as part of a promotion.] The device is ok so far I see some good features but I also have only had it a few days
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hi 3y3charm3r,
We’re thrilled about your experience with the Galaxy A17 5G and thank you for sharing your feedback with us. The Galaxy A17 5G features a large display and impressive camera capabilities, allowing you to capture and enjoy everyday moments. We’re glad the camera quality stood out to you. We also appreciate your input on overall performance and value your insights. Thank you for being a Samsung customer!
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
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Samsung Community
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Facebook
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We’re thrilled about your experience with the Galaxy A17 5G and thank you for sharing your feedback with us. The Galaxy A17 5G features a large display and impressive camera capabilities, allowing you to capture and enjoy everyday moments. We’re glad the camera quality stood out to you. We also appreciate your input on overall performance and value your insights. Thank you for being a Samsung customer!
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is no good
on June 7, 2026
Posted by: Gemini615
[This review was collected as part of a promotion.] This phone is trash. It shuts off and overheats. Frozen screen. Thumbs down
Value
1
Response from Samsung USBy R&R, June 9, 2026
Hiya Gemini615,
The Galaxy A17 5G provides access to many features that enhance the overall Galaxy experience. We understand how frustrating it can be when performance issues, overheating, or unexpected shutdowns disrupt your daily use. If you start noticing these problems, it's advisable to free up memory and storage space on your device. Insufficient memory and storage can cause your device to freeze or become unresponsive. If you encounter such issues, try the following steps:
- Start ** Check your device’s memory and storage space.
- Go to **Settings**, then select **Battery and Device Care**.
- Select **Storage** to check the remaining storage space, and select **Memory** to view the memory usage.
If you find that your device is low on storage space, you can clear the cache by optimizing it. Optimization helps by closing background apps, managing abnormal battery usage, and scanning for any crashed apps or malware. Follow these steps to optimize your device:
**Step 1:** Go to **Settings** and select **Battery and Device Care**.
**Step 2:** Tap **Optimize Now**.
**Step 3:** Once the optimization is complete, tap **Done** to finish.
This is just one of several options you can try. For more troubleshooting steps, please refer to the link provided below. If you continue to experience issues, feel free to reach out to our Samsung Support Team.
Thank you for taking the time to share your feedback, and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides access to many features that enhance the overall Galaxy experience. We understand how frustrating it can be when performance issues, overheating, or unexpected shutdowns disrupt your daily use. If you start noticing these problems, it's advisable to free up memory and storage space on your device. Insufficient memory and storage can cause your device to freeze or become unresponsive. If you encounter such issues, try the following steps:
- Start ** Check your device’s memory and storage space.
- Go to **Settings**, then select **Battery and Device Care**.
- Select **Storage** to check the remaining storage space, and select **Memory** to view the memory usage.
If you find that your device is low on storage space, you can clear the cache by optimizing it. Optimization helps by closing background apps, managing abnormal battery usage, and scanning for any crashed apps or malware. Follow these steps to optimize your device:
**Step 1:** Go to **Settings** and select **Battery and Device Care**.
**Step 2:** Tap **Optimize Now**.
**Step 3:** Once the optimization is complete, tap **Done** to finish.
This is just one of several options you can try. For more troubleshooting steps, please refer to the link provided below. If you continue to experience issues, feel free to reach out to our Samsung Support Team.
Thank you for taking the time to share your feedback, and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US