Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Awesome features
on August 17, 2026
Posted by: Jason747
[This review was collected as part of a promotion.] Absolutely love this phone and its features
“I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
“I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has a good futu but that's pretty different some
on August 17, 2026
Posted by: Dboycox
[This review was collected as part of a promotion.] I chose the Galaxy because it's best and great camera qualitys
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I CHOSE Samsung galaxy a17
on August 17, 2026
Posted by: Barracuda
[This review was collected as part of a promotion.] I am glad I CHOSE Samsung galaxy a17. It's great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from the 15!
on August 17, 2026
Posted by: ValDee75
[This review was collected as part of a promotion.] I was in desperate need of an upgrade, but I loved my A15, so I chose to stick with Samsung and upgrade to the A17 5G. I am glad I did!
Graphics are top notch..blah blah...I don't know all that tech talk, I just know I can get all the apps I want on it with plenty of room and I can still add an SD card to add more room if I need more...that's why I needed to upgrade...not enough space!
The new one...I can play all my games, have a ton of pix, all my travel apps, my learning apps, etc.
It's also a bit bigger, so my older (50yo) eyes can see it better LOL
Definitely worth an upgrade or at least a look see!
Totally recommend 10/10!
Graphics are top notch..blah blah...I don't know all that tech talk, I just know I can get all the apps I want on it with plenty of room and I can still add an SD card to add more room if I need more...that's why I needed to upgrade...not enough space!
The new one...I can play all my games, have a ton of pix, all my travel apps, my learning apps, etc.
It's also a bit bigger, so my older (50yo) eyes can see it better LOL
Definitely worth an upgrade or at least a look see!
Totally recommend 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new samsung A17 5g phone is one great phone.
on August 17, 2026
Posted by: La17phonegirl
[This review was collected as part of a promotion.] No matter what I choose, whether I'm playing games, texting, listening to audio books at work, paying bills, shopping on line, or talking to a loved one, my A17 5g phone works great while doing it. It has a long battery battery life, clear visual, and good sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is slow is Couldn't use better camera
on August 17, 2026
Posted by: Bubbasmash
[This review was collected as part of a promotion.] The phone freezes.I have to restart it several times a day.\nCamera graphics are horrible needs.Some focuses on camera quality
Value
2
Response from Samsung USBy R&R, August 21, 2026
Hello Bubbasmash,
Thank you for sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a versatile camera system, and reliable everyday capabilities. However, experiencing frequent restarts, freezing, and inconsistent camera focus can be frustrating during daily use.
If your phone is freezing, it may be helpful to use the Quick Optimization feature, which enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on "Optimize Now," and then tap "Done."
For more information, please refer to the online article linked below. There's also a resource available on how to use your phone's camera effectively. We appreciate the details you've provided as Samsung continues to work on improving performance and enhancing the Galaxy experience.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a versatile camera system, and reliable everyday capabilities. However, experiencing frequent restarts, freezing, and inconsistent camera focus can be frustrating during daily use.
If your phone is freezing, it may be helpful to use the Quick Optimization feature, which enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on "Optimize Now," and then tap "Done."
For more information, please refer to the online article linked below. There's also a resource available on how to use your phone's camera effectively. We appreciate the details you've provided as Samsung continues to work on improving performance and enhancing the Galaxy experience.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery life
on August 17, 2026
Posted by: Love2hunt
[This review was collected as part of a promotion.] Samsung has always been the device of choice for me. On the daily, I keep up with clients and emails. The battery stays charged, and the device is simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is slow is Couldn't use better camera
on August 17, 2026
Posted by: Bubbasmash
[This review was collected as part of a promotion.] The phone freezes.I have to restart it several times a day.\nCamera graphics are horrible needs.Some focuses on camera quality
Value
2
Response from Samsung USBy R&R, August 20, 2026
Howdy Bubbasmash,
The Galaxy A17 5G provides 5G connectivity, a spacious display, and versatile camera tools for capturing everyday moments. We recognize that repeated freezing and inconsistent camera results can impact your daily experience. Thank you for sharing your experience with the Galaxy A17 5G.
If you notice your phone slowing down or stuttering when switching between apps, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more information on keeping your device running smoothly, please see the link below. Thank you for providing this feedback to Samsung as we strive to improve Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, a spacious display, and versatile camera tools for capturing everyday moments. We recognize that repeated freezing and inconsistent camera results can impact your daily experience. Thank you for sharing your experience with the Galaxy A17 5G.
If you notice your phone slowing down or stuttering when switching between apps, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more information on keeping your device running smoothly, please see the link below. Thank you for providing this feedback to Samsung as we strive to improve Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US