Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
"Galaxy AI" fingerprint on the side of the phone
on June 11, 2026
Posted by: Jrockj1955
[This review was collected as part of a promotion.] Galaxy AI is ok but the phone is slow and the finger print on the side of the phone doesnt work as good as it was an idea. Over all I give it 3 stars.
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hey Jrockj1955,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your insights about the AI features that enhance the user experience. It's great to hear that you've been exploring these tools. I understand your desire for faster performance and a fingerprint sensor that consistently responds throughout the day. Thank you for taking the time to provide your feedback on the Galaxy A17 5G, and for being part of the Samsung journey.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your insights about the AI features that enhance the user experience. It's great to hear that you've been exploring these tools. I understand your desire for faster performance and a fingerprint sensor that consistently responds throughout the day. Thank you for taking the time to provide your feedback on the Galaxy A17 5G, and for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone but the ui closes you out of app
on June 11, 2026
Posted by: Lettuce
[This review was collected as part of a promotion.] It's a good phone but the ui closes you out of the app and it does over it a lil to fast and battery doesn't stay charged but when it's low charge it last pretty good.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hello Lettuce,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate the time you took to provide your feedback. The Galaxy A17 5G delivers a solid overall experience, and it's wonderful to hear about the features you enjoy. I understand that unexpected app closures and battery issues can affect your daily use. We value your honest feedback and experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate the time you took to provide your feedback. The Galaxy A17 5G delivers a solid overall experience, and it's wonderful to hear about the features you enjoy. I understand that unexpected app closures and battery issues can affect your daily use. We value your honest feedback and experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on June 11, 2026
Posted by: Dids406
[This review was collected as part of a promotion.] Love it works great love it fast easy to use I love this this phone we
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really liked it until it slowed down
on June 10, 2026
Posted by: Apple2expensive4me
[This review was collected as part of a promotion.] Galaxy AI was pretty cool and the photos and videos were coming out magnificent...until I downloaded too much. It slowed down alot and eventually I couldn't send videos that were more than a minute long without the sound being off and video lagging.
It streamed nicely as long as it was connected to wifi, I used straight talk so maybe that had a lot to do with it.
It streamed nicely as long as it was connected to wifi, I used straight talk so maybe that had a lot to do with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting battery ram upgrade setting
on June 10, 2026
Posted by: Kaked303
[This review was collected as part of a promotion.] Galaxy ai the personalization should put all Ai models together to respond save and share conversations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The quality for the money
on June 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My A17 phone has been reliable for work, banking, classes I take, training for work, streaming media and playing games. I also use it to video and take pictures to report and document the progress in my life at work, schooling and my personal life.
It has worked on every platform for communicating Whats App, Telegram, Zangi, TikTok, Facebook Messenger, Instagram and my regular SMS.
I got the phone for a reasonable price and has dependable. It has not let me down I would recommend it to anyone for a low cost dependable phone.
It has worked on every platform for communicating Whats App, Telegram, Zangi, TikTok, Facebook Messenger, Instagram and my regular SMS.
I got the phone for a reasonable price and has dependable. It has not let me down I would recommend it to anyone for a low cost dependable phone.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hey there DustinBishop7,
The Galaxy A17 5G has proven to be a reliable companion for work, education, entertainment, and staying connected with others. It's great to hear how this device has supported various aspects of your daily life while remaining dependable. Thank you for sharing your experience and recommendation, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G has proven to be a reliable companion for work, education, entertainment, and staying connected with others. It's great to hear how this device has supported various aspects of your daily life while remaining dependable. Thank you for sharing your experience and recommendation, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it .it works perfect for me
on June 10, 2026
Posted by: LuckyAseventeen
[This review was collected as part of a promotion.] I love this phone it works really good for me thank you for making a product o can use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for the price.
on June 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love using the Galaxy AI. Overall, this phone is a little slow/laggy, but it is wonderful for the price!
Value
4
Written by a customer while visiting Samsung US