Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Its a good phone for needing a cheaper Samsung.
on June 11, 2026
Posted by: AmberM
[This review was collected as part of a promotion.] I like the features including the AI assistant help. Does wonders. For those needing a cheaper Samsung this phone is perfect especially as a first time phone for teens. Doesnt quite compare to the Samsung s galaxies. Yet, good phone over all.
Value
4
Response from Samsung USBy R&R, June 15, 2026
Hey AmberM,
Thank you for sharing your thoughts. The Galaxy A17 5G provides a great balance of useful features, smart AI tools, and everyday reliability. It's fantastic to hear that the AI assistant has been very helpful and that you consider it a strong option for first-time smartphone users. We appreciate your experience and thoughtful feedback. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your thoughts. The Galaxy A17 5G provides a great balance of useful features, smart AI tools, and everyday reliability. It's fantastic to hear that the AI assistant has been very helpful and that you consider it a strong option for first-time smartphone users. We appreciate your experience and thoughtful feedback. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
It has cool features
on June 11, 2026
Posted by: Psimpalot1
[This review was collected as part of a promotion.] It's a good phone but could use more memory space.
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hello there Psimpalot1,
Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. This device is equipped with useful features and provides a reliable everyday experience. I understand the need for additional storage space, especially as photos, videos, and apps accumulate over time. I appreciate you sharing your feedback and experience with the device. Thank you for choosing Samsung as your go-to brand.
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
-Ty
Samsung Support
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Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. This device is equipped with useful features and provides a reliable everyday experience. I understand the need for additional storage space, especially as photos, videos, and apps accumulate over time. I appreciate you sharing your feedback and experience with the device. Thank you for choosing Samsung as your go-to brand.
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great experience
on June 11, 2026
Posted by: BeeBilly
[This review was collected as part of a promotion.] I use my galaxy device to run my own business. I love how I can set routines. I can even have galaxy ai help remind me of simple tasks.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Howdy BeeBilly,
Thank you for reaching out and sharing your wonderful update. It’s great to hear that the Galaxy A17 5G is helping you stay organized as you run your business. Features like routines and AI capabilities make managing everyday tasks much more convenient. We appreciate you sharing how the device fits into your daily life. Thank you for choosing Samsung and making it a part of your daily routine!
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out and sharing your wonderful update. It’s great to hear that the Galaxy A17 5G is helping you stay organized as you run your business. Features like routines and AI capabilities make managing everyday tasks much more convenient. We appreciate you sharing how the device fits into your daily life. Thank you for choosing Samsung and making it a part of your daily routine!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
I Love Samsung
on June 11, 2026
Posted by: XASeventeen
[This review was collected as part of a promotion.] I've been using Samsung for at least 10 years and I love it. The new Galaxy AI feature is definitely an adjustment! But it is WAYYYY cool and super helpful!
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hiya XASeventeen,
Celebrating ten years with Samsung has been an incredible journey. It's fantastic to hear that the AI features have made such a positive impression. While new technology can take some time to get accustomed to, it seems like you are realizing just how useful and capable it can be. Thank you for sharing your long-standing support and experience, and for choosing Samsung as your go-to brand.
-Ty
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Celebrating ten years with Samsung has been an incredible journey. It's fantastic to hear that the AI features have made such a positive impression. While new technology can take some time to get accustomed to, it seems like you are realizing just how useful and capable it can be. Thank you for sharing your long-standing support and experience, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
More Than a Device—A Quiet Upgrade to My Day
on June 11, 2026
Posted by: ThoughtfulTech
[This review was collected as part of a promotion.] I didn't realize how much mental energy I was spending on small tech frustrations until I stopped having them. This device doesn't constantly ask for my attention—it simply does what I need it to do, when I need it. From managing work responsibilities to staying connected with family and capturing everyday moments, it feels less like a gadget and more like a reliable part of my routine.
Galaxy AI has been surprisingly useful, not because it's flashy, but because it saves time in subtle ways. The performance is smooth, the battery keeps up with long days, and the overall experience feels thoughtfully designed. What stands out most is that I spend less time dealing with technology and more time focusing on what actually matters.
In a world full of distractions, that's a feature worth appreciating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone
on June 11, 2026
Posted by: Sparkygamer
[This review was collected as part of a promotion.] Great AI features and amazing quality for streaming gaming and just scrolling in general.
Value
4
Response from Samsung USBy R&R, June 15, 2026
Hiya Sparkygamer,
Thank you for taking the time to share your experience with us. The Galaxy A17 5G offers impressive Galaxy AI features and delivers a great experience for streaming, gaming, and everyday browsing. It is wonderful to hear that the device has delivered the quality and performance you were looking for. Thank you for sharing your feedback and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for taking the time to share your experience with us. The Galaxy A17 5G offers impressive Galaxy AI features and delivers a great experience for streaming, gaming, and everyday browsing. It is wonderful to hear that the device has delivered the quality and performance you were looking for. Thank you for sharing your feedback and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable Great battery good amount of storage
on June 11, 2026
Posted by: Trip2026
[This review was collected as part of a promotion.] Its very dependable the battery stays strong touch works great finger print scanner works great plenty of storage easy to use calling and texting are as should be as well as sound games play well as well as graphics look as should look I have no issues using this phone and for the price its really a great option. I like it has NFC haven't found any apps i cant use everything is well placed doesn't lag when using it. Pictures look very good on screen and the camera is great quality. All n all I haven't found anything I dont like about it. GREAT DEVICE...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on June 11, 2026
Posted by: JLOPEZ
[This review was collected as part of a promotion.] I reañly love my device is very fast and works realy good
Value
5
Written by a customer while visiting Samsung US