Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
It has some great features phone not durable
on June 12, 2026
Posted by: Jimmymak
[This review was collected as part of a promotion.] I use my phone basically for streaming and social media and network online school
Value
3
Response from Samsung USBy R&R, June 15, 2026
Hello Jimmymak,
The Galaxy A17 5G features a large display and reliable capabilities for everyday activities such as streaming, social media, and online learning. We appreciate you sharing your experience and understand your concerns about its durability. We encourage you to reach out to our Samsung Support Team to elaborate on these durability concerns so we can better assist you. Feedback like yours provides valuable insights into how the device performs in everyday use. Thank you for choosing Samsung.
-Ty
Samsung Support
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The Galaxy A17 5G features a large display and reliable capabilities for everyday activities such as streaming, social media, and online learning. We appreciate you sharing your experience and understand your concerns about its durability. We encourage you to reach out to our Samsung Support Team to elaborate on these durability concerns so we can better assist you. Feedback like yours provides valuable insights into how the device performs in everyday use. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Unbelievably glitchy!
on June 11, 2026
Posted by: Jem2319
[This review was collected as part of a promotion.] I just got the galaxy A17 about a week ago. And I'll tell you what im about ready to trade it in for a blu phone. I've never had a new Samsung go so slow and my SystemUI keeps crashing and it takes 20 minutes just for it to catch up. I can't play games on it at all. It just freezes up and crashes if I make a call it will crash. By far the worst Samsung ever made EVER! Almost instant regret. Im so disappointed in Samsung for this.
Value
2
Response from Samsung USBy R&R, June 12, 2026
Hi Jem2319,
The Galaxy A17 5G comes with various features that cater to everyday use. We understand how frustrating it can be when the performance doesn't meet your expectations. Issues like freezing, delays, and unresponsive apps can significantly impact your overall experience.
If you notice your phone slowing down, a Quick Optimization can help restore its performance. This feature enhances your device by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap on Device care, then tap on Optimize now, and finally tap Done. For more information, please check out the article linked below. Thank you for sharing your feedback with us.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A17 5G comes with various features that cater to everyday use. We understand how frustrating it can be when the performance doesn't meet your expectations. Issues like freezing, delays, and unresponsive apps can significantly impact your overall experience.
If you notice your phone slowing down, a Quick Optimization can help restore its performance. This feature enhances your device by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap on Device care, then tap on Optimize now, and finally tap Done. For more information, please check out the article linked below. Thank you for sharing your feedback with us.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 11, 2026
Posted by: Nana8314
[This review was collected as part of a promotion.] I like how AI enhances the information on the phone.
I use my phone mostly for playing games, taking pictures, watching movies, videos in YouTube and YouTube music. Sometimes I can imagine some of the videos in real time as to being able to put myself watching or being there in real time. Thank you
I use my phone mostly for playing games, taking pictures, watching movies, videos in YouTube and YouTube music. Sometimes I can imagine some of the videos in real time as to being able to put myself watching or being there in real time. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 11, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] I use my Samsung for everything
Videos
Texting
Calling
Web
Gaming
Texting
Calling
Web
Gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a great phone alot lf storage
on June 11, 2026
Posted by: KingJuan
[This review was collected as part of a promotion.] The galaxy A1 has amazing storage i have like over 30 games fully downloaded on my phone and it hasn't lagged or been slow.... sometimes the network will act up but hey its has all type of things to do on it... I kinda don't want a new phone after this one.
Value
4
Response from Samsung USBy R&R, June 16, 2026
Hello KingJuan,
It is fantastic to hear that your Galaxy A17 is keeping up with your gaming library and handling so many apps without slowing down. The generous storage and dependable performance can make a big difference for users who rely on their phone for both entertainment and everyday tasks. Thank you for sharing your positive experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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It is fantastic to hear that your Galaxy A17 is keeping up with your gaming library and handling so many apps without slowing down. The generous storage and dependable performance can make a big difference for users who rely on their phone for both entertainment and everyday tasks. Thank you for sharing your positive experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The product has easy to use features
on June 11, 2026
Posted by: NaeNae
[This review was collected as part of a promotion.] I'll never go for a I phone galaxy has treated me well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device great features
on June 11, 2026
Posted by: Manny50
[This review was collected as part of a promotion.] This phone i cool it have a nice size screen it loads fast battery last long even while playing games..it never buffer or freezes i can use my internet on my smart TV all day long what great phone...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget option
on June 11, 2026
Posted by: Drewski
[This review was collected as part of a promotion.] Perfect for a budget phone, requires very little to understand and use generally. Good reliable option for simplicity. Galaxy AI compatible apps can be downloaded and used if wanted!
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hey Drewski,
Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It’s great to hear that you found the phone easy to use while still having access to Smart AI features when needed. The Galaxy A17 5G is an excellent choice for anyone seeking a straightforward and reliable smartphone experience. We appreciate your positive feedback on the device. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It’s great to hear that you found the phone easy to use while still having access to Smart AI features when needed. The Galaxy A17 5G is an excellent choice for anyone seeking a straightforward and reliable smartphone experience. We appreciate your positive feedback on the device. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US