Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,304 Reviews)
Rating breakdown 2,304 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
98
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Great.features
on July 6, 2026
Posted by: Babybluemine
[This review was collected as part of a promotion.] I'm not able to take a pic or video of the phone I'm literally using. But I use it mostly to speak w my daughter and to take pic and videos of us together.
Value
4
Response from Samsung USBy R&R, July 8, 2026
Howdy Babybluemine,
Thank you for taking the time to reach out and share your experience with the Galaxy A17 5G. This device features a reliable camera, smooth everyday performance, and 5G connectivity, helping you stay connected to the people and moments that matter most. We’re delighted to hear that you use it to communicate with your daughter and to capture photos and videos together. It’s wonderful to know you can create and cherish memorable moments with loved ones right from your phone. The triple-camera setup allows you to capture unforgettable moments, from stunning sunsets to joyful smiles. We appreciate you sharing how the Galaxy A17 5G fits into your daily life, particularly in staying connected and preserving memories. Thank you for sharing your Samsung experience!
-Ty
Samsung Support
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Thank you for taking the time to reach out and share your experience with the Galaxy A17 5G. This device features a reliable camera, smooth everyday performance, and 5G connectivity, helping you stay connected to the people and moments that matter most. We’re delighted to hear that you use it to communicate with your daughter and to capture photos and videos together. It’s wonderful to know you can create and cherish memorable moments with loved ones right from your phone. The triple-camera setup allows you to capture unforgettable moments, from stunning sunsets to joyful smiles. We appreciate you sharing how the Galaxy A17 5G fits into your daily life, particularly in staying connected and preserving memories. Thank you for sharing your Samsung experience!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has some pretty good features
on July 5, 2026
Posted by: Niknkirk
[This review was collected as part of a promotion.] This has the Galaxy AI, which is pretty cool can help you with whatever you need I have enjoyed having this phone I haven't learned everything yet but will post more when I do
Value
4
Response from Samsung USBy R&R, July 8, 2026
Hey there Niknkirk,
Thank you for reaching out and sharing your Galaxy experience with us. Galaxy A17 5G brings together updated AI features, dependable everyday performance, and a smooth Galaxy performance that makes it easy to explore more as you use it. It is great to hear you are enjoying the AI tools and discovering what the phone can do over time. We appreciate you sharing your early experience, and it sounds like the device is already becoming a helpful part of your daily routine. Thank you for choosing Samsung.
-Ty
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Thank you for reaching out and sharing your Galaxy experience with us. Galaxy A17 5G brings together updated AI features, dependable everyday performance, and a smooth Galaxy performance that makes it easy to explore more as you use it. It is great to hear you are enjoying the AI tools and discovering what the phone can do over time. We appreciate you sharing your early experience, and it sounds like the device is already becoming a helpful part of your daily routine. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Gemini on this device is amazing I love it
on July 5, 2026
Posted by: Nefgax86
[This review was collected as part of a promotion.] I have been able to create pdf,important emails with geminis help with no problem i love it
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hiya Nefgax86,
Thank you for sharing your thoughts on the Galaxy A17 5G. Its smooth performance, helpful Gemini features, and reliable everyday connectivity make it a valuable daily companion. We are delighted to hear that Gemini has enabled you to create PDFs and important emails with ease. Thank you for choosing Samsung to help you accomplish more.
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. Its smooth performance, helpful Gemini features, and reliable everyday connectivity make it a valuable daily companion. We are delighted to hear that Gemini has enabled you to create PDFs and important emails with ease. Thank you for choosing Samsung to help you accomplish more.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I'm over the moon.
on July 3, 2026
Posted by: Love2be
[This review was collected as part of a promotion.] I'm in love with this phone , it's got great features. Like for instance, the Galaxy A1 makes my life easier. What a great help this is. The sound and clarity makes things like regular pictures look professional. Watching shows and playing games, so, so much more fun.
Value
4
Response from Samsung USBy R&R, July 8, 2026
Hey there Love2be,
The Galaxy A17 5G is equipped with helpful AI features, clear sound, and a vibrant display that enhances the enjoyment of photos, shows, and games. It's fantastic to hear how much you love the phone and how its features make everyday tasks easier. We appreciate you sharing how the camera quality, clarity, entertainment options, and overall experience have stood out in such a positive way. Thank you for being a part of the Samsung family.
-Ty
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The Galaxy A17 5G is equipped with helpful AI features, clear sound, and a vibrant display that enhances the enjoyment of photos, shows, and games. It's fantastic to hear how much you love the phone and how its features make everyday tasks easier. We appreciate you sharing how the camera quality, clarity, entertainment options, and overall experience have stood out in such a positive way. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
It's great. Little laggy at times.
on July 3, 2026
Posted by: Jimjim2367
[This review was collected as part of a promotion.] I really enjoy the AI and being able to take a picture and get info about it.
Value
4
Response from Samsung USBy R&R, July 8, 2026
Hello Jimjim2367,
Thank you for sharing your experience with the Galaxy A17 5G. We're glad to hear that you are enjoying the useful AI tools, reliable camera performance, and overall functionality designed for learning, exploring, and staying connected.
It's great that you find the AI feature helpful for extracting information from pictures. We also appreciate your feedback regarding the occasional slowing down of the phone. Smooth performance is essential for a positive daily experience.
If you notice your phone becoming sluggish, it might be a good idea to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device Care, then tap Optimize Now and select Done.
For more information, please check out the online article linked below. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for sharing your experience with the Galaxy A17 5G. We're glad to hear that you are enjoying the useful AI tools, reliable camera performance, and overall functionality designed for learning, exploring, and staying connected.
It's great that you find the AI feature helpful for extracting information from pictures. We also appreciate your feedback regarding the occasional slowing down of the phone. Smooth performance is essential for a positive daily experience.
If you notice your phone becoming sluggish, it might be a good idea to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device Care, then tap Optimize Now and select Done.
For more information, please check out the online article linked below. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Budget fast
on July 2, 2026
Posted by: Heythereh
[This review was collected as part of a promotion.] This phone is very fast and if you don't want to spend a lot but still want a new and fast phone get this phone the Galaxy Ai is very good I love it and recommend it.
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hello there Heythereh,
Thank you for sharing your experience with the Galaxy A17 5G. Its fast performance, helpful AI tools, and seamless everyday usability make it a great choice for staying connected and productive. We are pleased to hear it has provided the speed and features you were looking for. Thank you for recommending Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy A17 5G. Its fast performance, helpful AI tools, and seamless everyday usability make it a great choice for staying connected and productive. We are pleased to hear it has provided the speed and features you were looking for. Thank you for recommending Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I wouldn't own anything else.
on July 2, 2026
Posted by: 1937apr
[This review was collected as part of a promotion.] I've owned galaxy products for the past several years. Great phones . Great products. I highly recommend them. Haven't used the AI feature much but looking forward to it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Experience on my Galaxy a17
on July 2, 2026
Posted by: RolenandJesus
[This review was collected as part of a promotion.] Thank you for the opportunity to speak on my a17 experience it has been a nightmare sluggish system runs real slow and sometimes runs on its own if that makes sense I have always been a Samsung customer I've had the S Series all the way to the a series and the 17 happens to be the worst one yet sorry to be negative but I'm speaking the truth on my experience can't wait for the s 27 to come out I'll be the first in line
Value
2
Response from Samsung USBy R&R, July 6, 2026
Hi RolenandJesus,
The Galaxy A17 5G offers a large display, 5G connectivity, and essential Galaxy features designed to keep communication, entertainment, and apps easily accessible. It's crucial that the phone feels responsive and predictable during daily use. We have noted your comments about performance concerns and unexpected behavior.
If you find your phone is no longer as responsive, there are some tips and tricks you can try. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap “Optimize Now,” and then select “Done.” The options within the optimization feature provide various ways to keep your phone running at its best.
We appreciate your long history with Galaxy devices. Thank you for being a part of Samsung! For more information, please check out the online article linked below.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a large display, 5G connectivity, and essential Galaxy features designed to keep communication, entertainment, and apps easily accessible. It's crucial that the phone feels responsive and predictable during daily use. We have noted your comments about performance concerns and unexpected behavior.
If you find your phone is no longer as responsive, there are some tips and tricks you can try. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap “Optimize Now,” and then select “Done.” The options within the optimization feature provide various ways to keep your phone running at its best.
We appreciate your long history with Galaxy devices. Thank you for being a part of Samsung! For more information, please check out the online article linked below.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US