Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
19
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
11
61%of customers recommend this product.
(
19 out of
31)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Mjp12
from Cleveland ohio
Verified Purchase:Yes
The phone does not respond well. The slightest touch will take it to another page and take some while to retrieve the page. It doesn't work when you're home. Internet is down Just should not have bought this phone. Waste of money mystery received a defected phone or just bad quality
No, I would not recommend this to a friend.
By Samsung, March 17, 2026
Hello Mjp12, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We completely understand how important your phone is to you, and needing the reliable usage every day. We have some resources available to assist you with the speed and responsiveness of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". For the internet connection of your device we have an article titled "Samsung Internet browser is slow". Our team of experts is also available through chat to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Good phone at a good price!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Easy to navigate & gets a lot of helpful tips from Samsung.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Bkuriger250
Verified Purchase:Yes
My elderly mother loves her new phone. We held off purchasing one bc it is highly frustrating for her to learn a new phone. She advanced from an A13 to an A17. She loves it!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Fort Wayne, Indiana
Verified Purchase:Yes
The pictures are great but the lag is enough to drive someone crazy.
No, I would not recommend this to a friend.
By Samsung, March 30, 2026
Hi there Whitney Cox, thank you for sharing your feedback on your Samsung Galaxy A17. We are pleased to hear that you are enjoying the camera quality of your new device. We understand how frustrating it can be when you are experiencing slower than expected processing on your device. We have a few articles available online to assist you maximizing the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you further through chat if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Doesmom
from Eugene, Oregon
Verified Purchase:Yes
My husband is not at all versed on any kind of new technology, but he loves this phone. It is relatively affordable,a good size and is pretty tough. He has a habit of dropping his phones. Overall, it does everything he needs in a phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JaneG
from NC Down East coast
Verified Purchase:Yes
My husband is really loving the size cause he can see everything better and text easier
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Red63
from Kentucky
Verified Purchase:Yes
This is the slowest phone I have ever owened
No, I would not recommend this to a friend.
By Samsung, April 7, 2026
Hi there Red63, we appreciate your feedback on your Samsung Galaxy A17. We know how frustrating it is when your device is not meeting your expectations in functionality. We have some resources available online to help you maximize the speed of your device at your convenience titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com