Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.1
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
39
4 Stars
15
3 Stars
4
2 Stars
9
1 Star
38
51%of customers recommend this product.
(
41 out of
80)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: BJG7
from Dallas, Texas
Verified Purchase:Yes
The processor is extremely slow. Just waiting for a website to load is unbearable. Don't get this if you're not a beginner!
No, I would not recommend this to a friend.
By Samsung, July 24, 2026
Hi there BJG7, we appreciate you sharing your thoughts about your Samsung Galaxy A17 with us. We know how frustrating it is when your device is not meeting your expectations. We have some articles available online to help you maximize the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Middletown ny
Verified Purchase:Yes
It’s perfect for my 9 year old and does what it needs to do
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: LaToya Givens
from Jackson Tn
Verified Purchase:Yes
Love the brand the quality of the phone. Perfect for me.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: MikiMMtz
from Washington
Verified Purchase:Yes
This phone has very poor battery life, the battery barely lasts a full day. The phone overheats with normal day to day use.
No, I would not recommend this to a friend.
By Samsung, July 22, 2026
Hi there MikiMMtz, thank you for sharing your experience of your Samsung Galaxy A17 with us. We completely understand how important the battery life and comfortable prolonged usage of your device is to you every day, and we would love to help you. We have some articles available online to help you with these experiences at your convenience titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", and "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available to assist you further through chat if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Bryan herron
from Oklahoma
Verified Purchase:Yes
Super slow and lags. Would not recommend
By Samsung, July 20, 2026
Hi Bryan herron, thank you for sharing your thoughts about your Samsung Galaxy A17 with us. We know how frustrating it is when your device is not aligning to your expectations. We have some resources available online to help you maximize the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available through chat any time you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: dirtyred1521
from Houston
Verified Purchase:Yes
Slow and unresponsive. But cheap. Good of you need a quick replacement or for kids first phone.
I would recommend this to a friend!
By Samsung, July 20, 2026
Hi there Dirtyred1521, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy A17 with us. We understand how disappointing it can be when you have a new device that is not meeting your expectations. We have some resources available online to help you maximize the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our experts available to assist you further through chat if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: DLWagner
Verified Purchase:Yes
It works had to move it to my granddaughters account.
Response from ATT.comBy AT&T CARE - Kevin, August 2, 2026
We are glad to hear your new Galaxy A17 5G is working well! Thank you for sharing your experience with us. Moving devices between family accounts can sometimes be a bit tricky, so we are happy to hear you were able to get it transitioned over smoothly to your granddaughter's account. Please send us a direct message if either of you need any further assistance:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Customer Rating
4
Phone gets to hot to quick and battery draining fa
on July 14, 2026
Posted by: JC ME
from Tx
Verified Purchase:Yes
With one app use for about 2-3 hrs it will get hot apps start to freeze. Also battery will be at like 30-45 , takes long to charge. I like the last version better. But when it works it works .
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com