Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
I love this phone
on March 15, 2026
Posted by: Edmontzword97
[This review was collected as part of a promotion.] This phone has been incredibly useful to me; it has helped me in my day-to-day life. I use it to upload and view content on my social media, make online purchases, complete school assignments and coursework, listen to music, and record videos and take photos—exactly how I like them and with Galaxy Ai high quality—among other things.
My life is comfortable now .
My life is comfortable now .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Decent phone for the price but has issues
on March 15, 2026
Posted by: MommaBear23
[This review was collected as part of a promotion.] The phone has a stylish appearance, great size, camera quality is good. Cons- the phone freezes up, lags constantly, is NOT for playing games and having more than 1 app at a time opened. Have to constantly restart the phone as well
Value
2
Response from Samsung USBy R&R, March 16, 2026
Hey MommaBear23,
Thank you for sharing your experience with the Galaxy A17 5G. created to support everyday tasks like messaging, browsing, streaming, and capturing moments with a dependable camera and comfortable screen size. Many Galaxy users also rely on built in optimization tools such as Device Care to help keep their device running smoothly throughout the day. We have an online guide that details linked below. Features like these are designed to help users get the most out of their phone as part of their daily routine. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. created to support everyday tasks like messaging, browsing, streaming, and capturing moments with a dependable camera and comfortable screen size. Many Galaxy users also rely on built in optimization tools such as Device Care to help keep their device running smoothly throughout the day. We have an online guide that details linked below. Features like these are designed to help users get the most out of their phone as part of their daily routine. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 15, 2026
Posted by: Natedagr8
[This review was collected as part of a promotion.] A17 is a great phone lots of benefits great workability. Love the daily rewards.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing!!!
on March 15, 2026
Posted by: HazyBaby
[This review was collected as part of a promotion.] I got my new Galaxy about a month ago to help me organize my life a little better. I knew that the phone had good reviews but believe me, it succeeded everything that I thought it was. The phone has so many cool features and the Galaxy AI blows my mind with how smart it is and ALL the things it can actually do. I'd recommend this phone to anyone...if they are looking for a good camera...a good AI...fast response times...an overall sleek look this phone hits all areas an then some. Now I consider it to be a apart of my everyday routine an truthfully I'd be lost without it. If I could rate it more then 5stars then I would ans I want to give major kudos to the developers of this model Galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on March 15, 2026
Posted by: SavageViking
[This review was collected as part of a promotion.] I like this phone alot does everything I need itbto and plenty more. Good purchase!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Performance For A Very Good Price
on March 15, 2026
Posted by: TheSnek
[This review was collected as part of a promotion.] The A17 is a huge improvement over my previous android and I was able to obtain it for an even lower price after I switched mobile carriers. The camera is sharp, the menus flow very well and there's no worries about the software going out of date for a long time to come.
My main gripe is the short battery life (-25% in 5 hours of light usage including Bluetooth) but overall I am happy to own this device for the amount I paid for it.
My main gripe is the short battery life (-25% in 5 hours of light usage including Bluetooth) but overall I am happy to own this device for the amount I paid for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
My galaxy a1 has issue
on March 15, 2026
Posted by: Bluesmom
[This review was collected as part of a promotion.] My galaxy A1 has a big flaw in that it does not allow me to make the phone calls I need to make when I need to make them. I have tried 2to 5 times and once in awhile get lucky but usually not. Have had it reset 2 times and still no luck.
Value
2
Response from Samsung USBy R&R, March 16, 2026
Hiya Bluesmom,
Thank you for sharing your experience with the Galaxy A17 5G. Devices in the Galaxy A series are designed to meet everyday communication needs, including making calls, sending messages, and staying connected with family and friends. This series offers a balance of functionality and reliability for daily routines.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. Fortunately, this issue can often be resolved without needing to send your device in for service. To start, check for software updates on your phone.
On your device, navigate to and open the Settings app. Swipe to find and tap on "Software update" or "System updates," which may vary depending on your model. Select "Download and install" or "Check for software updates." If an update is available, it will begin downloading automatically, although you may need to tap "Download now" on some devices.
Staying connected is at the core of what Galaxy devices are designed to support. Thank you for being a Samsung customer!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Devices in the Galaxy A series are designed to meet everyday communication needs, including making calls, sending messages, and staying connected with family and friends. This series offers a balance of functionality and reliability for daily routines.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. Fortunately, this issue can often be resolved without needing to send your device in for service. To start, check for software updates on your phone.
On your device, navigate to and open the Settings app. Swipe to find and tap on "Software update" or "System updates," which may vary depending on your model. Select "Download and install" or "Check for software updates." If an update is available, it will begin downloading automatically, although you may need to tap "Download now" on some devices.
Staying connected is at the core of what Galaxy devices are designed to support. Thank you for being a Samsung customer!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on March 15, 2026
Posted by: Bspencer50759
[This review was collected as part of a promotion.] My 17 is pretty good phone all the way round. I just wish it wasn't as easy to break. Feels like ifs cheap made.
Value
3
Response from Samsung USBy R&R, March 17, 2026
Good day Bspencer50759,
Thank you for sharing your experience with the Galaxy A17 5G. The A series is designed to provide a balance of performance, design, and reliability for everyday use. We recommend using protective accessories to enhance your daily routine and add extra protection and security to your device.
If your phone has already stopped working, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specific to each product. Additionally, you can choose to add Samsung Care+ on eligible devices for extended coverage and extra support.
If you need further assistance, please reach out to our Samsung Support Team. Samsung is committed to developing devices that cater to a wide range of lifestyles. Thank you for being a part of the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The A series is designed to provide a balance of performance, design, and reliability for everyday use. We recommend using protective accessories to enhance your daily routine and add extra protection and security to your device.
If your phone has already stopped working, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specific to each product. Additionally, you can choose to add Samsung Care+ on eligible devices for extended coverage and extra support.
If you need further assistance, please reach out to our Samsung Support Team. Samsung is committed to developing devices that cater to a wide range of lifestyles. Thank you for being a part of the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US