Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
System UI errors every time I restart my phone.
on June 15, 2026
Posted by: Gman22701
[This review was collected as part of a promotion.] No problems with AI. Runs well on the device. Just a system UI error; restart and start-up. Takes 3to 4 minutes to boot up fully.
Value
3
Response from Samsung USBy R&R, June 16, 2026
Good day Gman22701,
Thank you for updating us on your experience with the Galaxy A17 5G. We're pleased to hear that the Smart AI features are functioning well and that the phone operates smoothly during daily use. We understand how frustrating startup delays and System UI notifications can be, especially when restarting your device.
Typically, these concerns may arise due to excessive data or startup processes when your phone powers on. To help resolve this, please follow these steps to wipe the cache partition:
1. Turn off your Galaxy A17 5G completely.
2. Press and hold the Volume Up button and the Side/Power button simultaneously.
3. When the Samsung logo appears, release both buttons to enter the Android Recovery menu.
4. Use the Volume Down button to scroll down and highlight "Wipe cache partition."
5. Press the Side/Power button to select it.
6. Scroll to highlight "Yes" and press the Side/Power button to confirm.
7. Once the process is complete, ensure "Reboot system now" is highlighted and press the Side/Power button.
Thank you for taking the time to share these details with us; they help us better understand your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your experience with the Galaxy A17 5G. We're pleased to hear that the Smart AI features are functioning well and that the phone operates smoothly during daily use. We understand how frustrating startup delays and System UI notifications can be, especially when restarting your device.
Typically, these concerns may arise due to excessive data or startup processes when your phone powers on. To help resolve this, please follow these steps to wipe the cache partition:
1. Turn off your Galaxy A17 5G completely.
2. Press and hold the Volume Up button and the Side/Power button simultaneously.
3. When the Samsung logo appears, release both buttons to enter the Android Recovery menu.
4. Use the Volume Down button to scroll down and highlight "Wipe cache partition."
5. Press the Side/Power button to select it.
6. Scroll to highlight "Yes" and press the Side/Power button to confirm.
7. Once the process is complete, ensure "Reboot system now" is highlighted and press the Side/Power button.
Thank you for taking the time to share these details with us; they help us better understand your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has been a good this far !
on June 15, 2026
Posted by: Tazdevil59
[This review was collected as part of a promotion.] My phone is capable of galaxy AI as well as other things except logging into it's own Samsung account because when I switched phones to this one all the data from the old phone was switched over what no one knew my old account used to open Samsung account was hacked and completely shut down! So I have no way to fix it!
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hi Tazdevil59,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features AI Smart technology, dependable battery life, and a vibrant display, making it an excellent everyday device. We’re glad to hear that the phone has been serving you well overall. We also appreciate you sharing the challenges you faced when accessing your Samsung account after switching devices. Your feedback is valuable as we continue to improve the overall user experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features AI Smart technology, dependable battery life, and a vibrant display, making it an excellent everyday device. We’re glad to hear that the phone has been serving you well overall. We also appreciate you sharing the challenges you faced when accessing your Samsung account after switching devices. Your feedback is valuable as we continue to improve the overall user experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on June 15, 2026
Posted by: Rex7567
[This review was collected as part of a promotion.] I adore this phone! I have had it for awhile and don't have many complaints about it. If anything the only issue i have is how long it takes for the battery to die. The screen is a decent size, the images are clear and I love the pictures I take with the camera. If anything my problem is I keep running out of storage space, but that's my own fault.
Value
4
Response from Samsung USBy R&R, June 16, 2026
Howdy Rex7567,
We are excited to hear how much you love your Galaxy A17! Its clear display, capable camera, and reliable battery performance make it a great companion throughout the day. We appreciate your honest feedback regarding the storage space and are happy to know that your overall experience has been so positive. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are excited to hear how much you love your Galaxy A17! Its clear display, capable camera, and reliable battery performance make it a great companion throughout the day. We appreciate your honest feedback regarding the storage space and are happy to know that your overall experience has been so positive. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not the best SAMSUNG I have owned
on June 15, 2026
Posted by: shellshellbubbles
[This review was collected as part of a promotion.] I use My phone for everyday personal use involving banking,, shopping, games and for Doordashing... This phone is extremely slow and freezes up multiple times a day. Graphics are not the best and the camera is awful. Not clear at all.. slowest phone I have ever had..
Value
2
Response from Samsung USBy R&R, June 16, 2026
Ahoy shellshellbubbles,
Thank you for sharing your experience. The Galaxy A17 5G is designed to handle everyday activities such as banking, shopping, entertainment, and staying connected. We understand that you want your device to keep up with your productivity and demands.
To enhance your productivity, consider using routines and modes on your phone. For example, when in work mode, limit background activities to help your phone focus on the task at hand.
The Galaxy A17 5G features a versatile camera app with multiple shooting modes, settings, and tools to help you capture stunning photos. One tip for taking great photos is to take your time and ensure that your subject is comfortable and relaxed.
For more tips on how to get the perfect shot with your Galaxy A17 5G, please check out the link provided below. Your feedback regarding responsiveness, graphics, and photo clarity is valuable and appreciated. Thank you for being a part of the Samsung community!
Use camera features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010130/
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G is designed to handle everyday activities such as banking, shopping, entertainment, and staying connected. We understand that you want your device to keep up with your productivity and demands.
To enhance your productivity, consider using routines and modes on your phone. For example, when in work mode, limit background activities to help your phone focus on the task at hand.
The Galaxy A17 5G features a versatile camera app with multiple shooting modes, settings, and tools to help you capture stunning photos. One tip for taking great photos is to take your time and ensure that your subject is comfortable and relaxed.
For more tips on how to get the perfect shot with your Galaxy A17 5G, please check out the link provided below. Your feedback regarding responsiveness, graphics, and photo clarity is valuable and appreciated. Thank you for being a part of the Samsung community!
Use camera features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010130/
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Series: Great Price with Ultra Amenities
on June 15, 2026
Posted by: Scorned
[This review was collected as part of a promotion.] A series is the complete with Samsung unique style and layout. A 17 processor is fast, style and design mimics the Samsung Galaxy S Series. Which, have been my favorite (and only version I had purchased until buying my A17. At first I wasn't thrilled about switching to A series. Once Samsung Switch was complete, I dove in. Surprised by ALL the features and esthetics it comes with. Many characteristics of the higher end Samsung Plus/Ultra phones. AI works like perfection with my A 17 Series. I'm able to achieve the same functionality/creativity of any other Samsung model.
A Series is the complete package!
A Series is the complete package!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great upgrade
on June 14, 2026
Posted by: Flier10
[This review was collected as part of a promotion.] I use my Google AI literally multiple times a day for all kinds of things I want to know. It has various bug fixes from the A16. Every thing is more efficient and fast as expected.
Value
4
Response from Samsung USBy R&R, June 16, 2026
Hello Flier10,
It is great to hear that the Galaxy A17 5G has been a meaningful upgrade for you. Features like AI assistance, improved efficiency, and smoother overall performance can make a noticeable difference in everyday use. Thank you for sharing your experience and highlighting the improvements that have stood out the most.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It is great to hear that the Galaxy A17 5G has been a meaningful upgrade for you. Features like AI assistance, improved efficiency, and smoother overall performance can make a noticeable difference in everyday use. Thank you for sharing your experience and highlighting the improvements that have stood out the most.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.The phone works absolutely great.And it
on June 14, 2026
Posted by: Scripture
[This review was collected as part of a promotion.] I love this phone.It's durable, and i've dropped it a few times and it doesn't, or hasn't broke on me yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Second A17 love this phone
on June 14, 2026
Posted by: Essie
from Sarasota, Florida
Expertise:Intermediate
My 1st phone lasted 12 years! It just started to wear out. I love this phone, from the pictures to the messaging to the calls to the email and shopping as well as my games, it just suits me to a tee. Very easy-to-use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US