Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
1
This product is a eye-opening opportunity for:
on June 20, 2026
Posted by: Sdbest74
[This review was collected as part of a promotion.] "Galaxy AI"
This product is a eye opening NOT to buy.
My experience and everyone else that I know having a frustrating time with this phone.
I could gave a list but again no one from Samsung will take one costumer for it.
Only if the makers spend more time with this device would understand
This product is a eye opening NOT to buy.
My experience and everyone else that I know having a frustrating time with this phone.
I could gave a list but again no one from Samsung will take one costumer for it.
Only if the makers spend more time with this device would understand
Value
1
Response from Samsung USBy R&R, June 22, 2026
Hi there Sdbest74,
Thank you for sharing your honest feedback. The Galaxy A17 5G features a vivid display, reliable battery life, and AI capabilities designed to enhance your daily tasks. We understand that your experience was not what you expected, and your perspective helps us better understand how customers interact with these features. We want you to know that we are here and listening.
To address some of your concerns about the A17 5G, we recommend optimizing your device periodically. If you are a heavy power user, closing apps and preventing old data from accumulating on your phone will help improve performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that drain battery life, removing unnecessary items from memory, deleting unneeded files, scanning for malware, and shutting down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, swipe to find Device Care, tap on Optimize Now, and then hit Done. For more information, please check the online article linked below. Thank you for taking the time to share your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your honest feedback. The Galaxy A17 5G features a vivid display, reliable battery life, and AI capabilities designed to enhance your daily tasks. We understand that your experience was not what you expected, and your perspective helps us better understand how customers interact with these features. We want you to know that we are here and listening.
To address some of your concerns about the A17 5G, we recommend optimizing your device periodically. If you are a heavy power user, closing apps and preventing old data from accumulating on your phone will help improve performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that drain battery life, removing unnecessary items from memory, deleting unneeded files, scanning for malware, and shutting down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, swipe to find Device Care, tap on Optimize Now, and then hit Done. For more information, please check the online article linked below. Thank you for taking the time to share your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 5G
on June 20, 2026
Posted by: DeanoBambino
[This review was collected as part of a promotion.] Galaxy AI is incredibly helpful and in fact simplifies my lifestyle. I have used it to help create legal documents and to learn new things all the time. As for the phone itself, love the options and the ease of use as well as the security once I signed into my Samsung account. I spend alot of time on my phone and I have yet to discover all it has to offer but I'm getting there.
Value
5
Response from Samsung USBy R&R, June 23, 2026
Hello there DeanoBambino,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy AI features, reliable security, and user-friendly interface are designed to simplify everyday life. It's wonderful to hear that Galaxy AI has been a valuable tool for learning, creating documents, and enhancing productivity. We hope you continue to discover even more features to enjoy. Thank you for choosing Samsung.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy AI features, reliable security, and user-friendly interface are designed to simplify everyday life. It's wonderful to hear that Galaxy AI has been a valuable tool for learning, creating documents, and enhancing productivity. We hope you continue to discover even more features to enjoy. Thank you for choosing Samsung.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Product review
on June 20, 2026
Posted by: Doge55
[This review was collected as part of a promotion.] My Samsung device is really good but sometimes it is a little bit slow but overall it's pretty good
Value
5
Response from Samsung USBy R&R, June 23, 2026
Hello Doge55,
Thank you for sharing your thoughts on the Galaxy A17 5G. The bright display, dependable battery life, and easy-to-use features are designed for an enjoyable everyday experience. We appreciate you noting that the phone has been working well overall. We also value your feedback about occasional slowdowns, as it helps us continue improving future experiences.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. The bright display, dependable battery life, and easy-to-use features are designed for an enjoyable everyday experience. We appreciate you noting that the phone has been working well overall. We also value your feedback about occasional slowdowns, as it helps us continue improving future experiences.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate quality meets affordability
on June 20, 2026
Posted by: WolfJamesGames
[This review was collected as part of a promotion.] I am absolutely in love with my Samsung Galaxy A17 5G, and Samsung has truly outdone themselves with this masterpiece of a device!The daily impact of this phone is unmatched. The stunning 6.7-inch Super AMOLED screen makes streaming my favorite movies and sports feel like a premium, cinematic getaway right in my hands. Whether I am working, handling school tasks, or diving into some casual gaming, the ultra-fast 5G speeds and flawless performance make everything feel smooth and effortless.The absolute highlight is the seamless integration of Galaxy AI. Features like Circle to Search have completely redefined how I browse the web and stay productive. Samsung has made high-end, next-gen innovation incredibly accessible with this phone. It is beautifully slim, incredibly reliable, and proof that Samsung is lightyears ahead when it comes to understanding what users actually need!
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hi there WolfJamesGames,
Thank you for your enthusiastic review of the Galaxy A17 5G. Its large, immersive display, fast 5G connectivity, and Galaxy AI tools, such as Circle to Search, make everyday entertainment and productivity effortless. We're glad to hear that the phone has supported your work, school tasks, streaming, and casual gaming while maintaining a slim and reliable design. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your enthusiastic review of the Galaxy A17 5G. Its large, immersive display, fast 5G connectivity, and Galaxy AI tools, such as Circle to Search, make everyday entertainment and productivity effortless. We're glad to hear that the phone has supported your work, school tasks, streaming, and casual gaming while maintaining a slim and reliable design. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
How i love my samsung a17 series!!
on June 20, 2026
Posted by: MamaWodyKlan
[This review was collected as part of a promotion.] I love how my galaxy a17 allows me to be quite productive when it comes to being able to access my online college student portal. I literally am capable of doing my school work anytime and anywhere straight from my phone.
I also love how the galaxy ai helps me sound a lot smarter than I am on my own by helping me with my resumes and my essays.
The camera also had a stupendous quality and takes photos and videos as of I was my very own photographer. I've even been asked if a few of my photos were professional and o trek them, nope I took it straight from my phone. Then I try and recruit them over to the galaxy products.
Other than that I love how it has a substantial amount of internal memory and even has memory packages to offer of I ever get close to going over my limit.
And my Hotspot capability has helped me through college with absolutely no struggles.
I can't express enough how much I love my samsung phone. My next one i would really love to get is the Samsung trifold.
I also love how the galaxy ai helps me sound a lot smarter than I am on my own by helping me with my resumes and my essays.
The camera also had a stupendous quality and takes photos and videos as of I was my very own photographer. I've even been asked if a few of my photos were professional and o trek them, nope I took it straight from my phone. Then I try and recruit them over to the galaxy products.
Other than that I love how it has a substantial amount of internal memory and even has memory packages to offer of I ever get close to going over my limit.
And my Hotspot capability has helped me through college with absolutely no struggles.
I can't express enough how much I love my samsung phone. My next one i would really love to get is the Samsung trifold.
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hello MamaWodyKlan,
Thank you for sharing how your Galaxy A17 5G supports your college journey. Its Smart AI tools, capable camera, and ample storage make studying, creating, and staying connected much easier throughout the day. We are glad it has helped you access your schoolwork from anywhere, capture photos you're proud to share, and utilize your hotspot when you need it most. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing how your Galaxy A17 5G supports your college journey. Its Smart AI tools, capable camera, and ample storage make studying, creating, and staying connected much easier throughout the day. We are glad it has helped you access your schoolwork from anywhere, capture photos you're proud to share, and utilize your hotspot when you need it most. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Lots of great features
on June 19, 2026
Posted by: Ironman2001
[This review was collected as part of a promotion.] I love how it let's me upload and download videos. It has a very good camera too.
I use it mainly to talk, play games and go on TikTok.
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hello Ironman2001,
Thank you for sharing what you enjoy about your Galaxy A17 5G. Its capable camera, smooth video experience, and reliable everyday performance make it easy to stay entertained and connected. We are glad it helps you enjoy games, TikTok, phone calls, and sharing videos throughout your day. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing what you enjoy about your Galaxy A17 5G. Its capable camera, smooth video experience, and reliable everyday performance make it easy to stay entertained and connected. We are glad it helps you enjoy games, TikTok, phone calls, and sharing videos throughout your day. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
My phone is slow...
on June 19, 2026
Posted by: Beemeple
[This review was collected as part of a promotion.] This phone is slower then mallassos and I wish it was faster
Value
1
Response from Samsung USBy R&R, June 19, 2026
Hey there Beemeple,
Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful smart AI capabilities designed to enhance everyday use. We appreciate your informing us that the overall performance has not met your expectations. The Quick optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap Optimize now, and then tap Done. Please learn more about improving your device performance by checking out the online article linked below. Your comments about the phone’s speed are valuable and will help us improve the Galaxy experience in future updates and devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful smart AI capabilities designed to enhance everyday use. We appreciate your informing us that the overall performance has not met your expectations. The Quick optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap Optimize now, and then tap Done. Please learn more about improving your device performance by checking out the online article linked below. Your comments about the phone’s speed are valuable and will help us improve the Galaxy experience in future updates and devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A17 Review
on June 18, 2026
Posted by: Knickie93
[This review was collected as part of a promotion.] Decent phone for the cheaper price! I have to say the money is well spent with this device.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hello Knickie93,
Thank you for reaching out and sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G combines intelligent AI features, reliable battery life, and a bright display, making it an excellent device for everyday use. It's great to hear that you feel it offers good value and has provided a solid experience. Thank you for taking the time to share your thoughts with the Samsung community, and for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G combines intelligent AI features, reliable battery life, and a bright display, making it an excellent device for everyday use. It's great to hear that you feel it offers good value and has provided a solid experience. Thank you for taking the time to share your thoughts with the Samsung community, and for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US