Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
My Awesome Samsung Galaxy A17 5G Honest Review
on June 27, 2026
Posted by: JustBern24
[This review was collected as part of a promotion.] It's been over 3 months since I've gotten my A17 5G & I've been enjoying it throughout that time. It feels so good to get an upgrade after not having one for over 2 years now. It's way smoother, sharper & it so clear. Best phone I've had so far. Can't honestly complain!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can always count on Samsung.\nIt helps me.
on June 26, 2026
Posted by: Faithoverfear
[This review was collected as part of a promotion.] Hi, remind me a lot of what I need to get done.\nDaily, I thank God, I can count on it.\nThank you very much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on June 24, 2026
Posted by: Lovemoesphone
[This review was collected as part of a promotion.] It's a great phone I use it to call text watch clips like security features
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hello there Lovemoesphone,
Thank you for sharing your experience with the Galaxy A17 5G. We’re glad to hear that the 5G connectivity, bright display for watching videos, and built-in security features are enhancing your daily calls, messages, and entertainment. Your feedback on how well these features fit into your routine is much appreciated. Thank you for being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. We’re glad to hear that the 5G connectivity, bright display for watching videos, and built-in security features are enhancing your daily calls, messages, and entertainment. Your feedback on how well these features fit into your routine is much appreciated. Thank you for being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 23, 2026
Posted by: DeadlySinz
[This review was collected as part of a promotion.] This phone is great it does everything i need and does it effortlessly
Value
5
Response from Samsung USBy R&R, June 24, 2026
Hi there DeadlySinz,
Thank you for sharing your feedback with us. The Galaxy A17 5G is designed to incorporate essential Galaxy features for everyday use. Its display delivers a smooth, vibrant viewing experience that enhances your daily tasks. We’re glad to hear that it helps you stay connected and productive with ease. It's wonderful to know that the device offers the convenience and functionality you need. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your feedback with us. The Galaxy A17 5G is designed to incorporate essential Galaxy features for everyday use. Its display delivers a smooth, vibrant viewing experience that enhances your daily tasks. We’re glad to hear that it helps you stay connected and productive with ease. It's wonderful to know that the device offers the convenience and functionality you need. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product and features
on June 22, 2026
Posted by: BLewis
[This review was collected as part of a promotion.] Love playing games on my Galaxy A1. Love the graphics
Value
4
Response from Samsung USBy R&R, June 23, 2026
Hi there BLewis,
Thank you for sharing your experience with the Galaxy A17 5G. Its vibrant display, reliable performance, and long-lasting battery make it a fantastic device for both gaming and everyday use. We're glad to hear that you're enjoying the graphics and having fun with your games. We appreciate you taking the time to share what you love most about it. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. Its vibrant display, reliable performance, and long-lasting battery make it a fantastic device for both gaming and everyday use. We're glad to hear that you're enjoying the graphics and having fun with your games. We appreciate you taking the time to share what you love most about it. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Value with amazing performance
on June 21, 2026
Posted by: Justme
[This review was collected as part of a promotion.] After spending time with the Samsung Galaxy A17, I found it to be a well-rounded smartphone that offers a strong mix of performance, features, and affordability. The battery life is a standout feature, comfortably lasting through a full day of regular use. Its bright display provides an enjoyable experience for watching videos, browsing the web, and using social media. The camera also performs well for its class, producing clear and detailed photos in a variety of lighting conditions.
The Galaxy A17 handles everyday tasks smoothly, with apps launching quickly and multitasking remaining responsive. Whether checking email, streaming content, or switching between applications, the phone delivers a reliable experience without major slowdowns. Samsung’s software adds useful features that enhance convenience and make daily use more enjoyable.
The design is another positive aspect. The phone has a modern look, feels comfortable in the hand, and offers a level of style that makes it appear more premium than its price would suggest. Samsung has paid attention to both appearance and usability, creating a device that feels polished and practical.
Overall, the Samsung Galaxy A17 provides excellent value for users seeking a dependable smartphone at an affordable price. With solid performance, long battery life, a capable camera system, and an attractive design, it is a strong option for anyone looking for a reliable everyday device.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hello Justme,
Thank you for your five-star review of the Galaxy A17 5G! We appreciate your feedback on its reliable calling and texting capabilities, vibrant display for watching videos, and built-in security features. These elements are designed to keep your everyday essentials simple and connected. We're glad to hear that it meets your needs. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
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Thank you for your five-star review of the Galaxy A17 5G! We appreciate your feedback on its reliable calling and texting capabilities, vibrant display for watching videos, and built-in security features. These elements are designed to keep your everyday essentials simple and connected. We're glad to hear that it meets your needs. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Product has too many features in a I interrupts ev
on June 21, 2026
Posted by: Dashman1
[This review was collected as part of a promotion.] I personally feel the device has too many features and the AI gets in the way of everything I do not like the AI I wish it did not have AI that includes Gemini, AI., and I don't like the fact that when you go from one screen to another , depending on what you're doing , some things start over and every time you come out of it , it starts over where my old device didn't stay dormant when I went back to it , I was able to start where I left it
Value
3
Response from Samsung USBy R&R, June 22, 2026
Greetings Dashman1,
Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful AI capabilities designed to assist with everyday tasks. We recognize that each user has their own preferences, and it seems that the AI experience and app resume functionality did not meet your expectations.
If you prefer, you can deactivate the AI features for a more streamlined experience. To do this, go to Settings and disable the Google Assistant and Gemini features to limit the AI functionalities on your device.
To keep your apps running in the background, follow these steps:
1. Navigate to and open the Settings on your phone or tablet.
2. Depending on your device, you may need to swipe and tap on Advanced Features first.
3. Tap Multi Window, and then turn on the switches for "Swipe for Split Screen" or "Swipe for Pop-Up View."
Once you've enabled these features, you can use a two-finger swipe from the bottom of the screen to enter split-screen mode. Alternatively, swipe in from either top corner with one finger to open the current app in a pop-up. You can drag the pop-up to the side of the screen to hide it and tap it again to bring it back to the center. Tap the top of the pop-up window for additional options.
For more details on managing the Multi Window feature, please refer to the article linked below.
Your feedback is important to us and helps us understand how our customers use their devices daily. Thank you for choosing Samsung!
Use Multi window and App pairs on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002022/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful AI capabilities designed to assist with everyday tasks. We recognize that each user has their own preferences, and it seems that the AI experience and app resume functionality did not meet your expectations.
If you prefer, you can deactivate the AI features for a more streamlined experience. To do this, go to Settings and disable the Google Assistant and Gemini features to limit the AI functionalities on your device.
To keep your apps running in the background, follow these steps:
1. Navigate to and open the Settings on your phone or tablet.
2. Depending on your device, you may need to swipe and tap on Advanced Features first.
3. Tap Multi Window, and then turn on the switches for "Swipe for Split Screen" or "Swipe for Pop-Up View."
Once you've enabled these features, you can use a two-finger swipe from the bottom of the screen to enter split-screen mode. Alternatively, swipe in from either top corner with one finger to open the current app in a pop-up. You can drag the pop-up to the side of the screen to hide it and tap it again to bring it back to the center. Tap the top of the pop-up window for additional options.
For more details on managing the Multi Window feature, please refer to the article linked below.
Your feedback is important to us and helps us understand how our customers use their devices daily. Thank you for choosing Samsung!
Use Multi window and App pairs on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002022/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Absolute trash.
on June 21, 2026
Posted by: JHolla1973
from Holland michigan
[This review was collected as part of a promotion.] this is literally the biggest piece of junk Samsung has ever made and that goes for the ones that used to explode
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 22, 2026
Hi JHolla1973,
Thank you for sharing your experience with us. The Galaxy A17 5G features a bright display, reliable battery life, and AI capabilities designed for everyday use. We understand that your experience did not meet your expectations, and your feedback is crucial as we work to improve our products. We appreciate you taking the time to provide your thoughts to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with us. The Galaxy A17 5G features a bright display, reliable battery life, and AI capabilities designed for everyday use. We understand that your experience did not meet your expectations, and your feedback is crucial as we work to improve our products. We appreciate you taking the time to provide your thoughts to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US