Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
The product had nice speed. storage, and features
on June 29, 2026
Posted by: Boobijay
[This review was collected as part of a promotion.] I really enjoy thy features on this, I have had all the A series from the 14 to this one. I've been a Samsung user for over 20 years, my next phone i want to get is the S26. I just have to save a little more money. I will always choose Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not my favorite
on June 29, 2026
Posted by: Kat1983
[This review was collected as part of a promotion.] I have had other Samsung galaxy phones before and I have always liked them. This phone i don't care for . The phone seems a lot slower and a lot less space then the ones before.
Value
2
Response from Samsung USBy R&R, June 29, 2026
Hiya Kat1983,
Thank you for reaching out and sharing your thoughts about the Galaxy A17 5G. It's a fantastic choice if you’re looking for a device equipped with smart AI features, a larger display, and enhanced 5G connectivity. We understand that it may not be your absolute favorite, but the Galaxy A17 5G comes packed with wonderful features and options that can enhance your daily experience.
The ability to customize your device to fit your specifications is a significant advantage. With various routines, modes, and customizable schedules, you can accomplish more than ever before.
Please check out the link below to learn more about your Galaxy A17 5G. We appreciate your review and thank you for being a part of the Samsung community.
Differences between the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010489/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for reaching out and sharing your thoughts about the Galaxy A17 5G. It's a fantastic choice if you’re looking for a device equipped with smart AI features, a larger display, and enhanced 5G connectivity. We understand that it may not be your absolute favorite, but the Galaxy A17 5G comes packed with wonderful features and options that can enhance your daily experience.
The ability to customize your device to fit your specifications is a significant advantage. With various routines, modes, and customizable schedules, you can accomplish more than ever before.
Please check out the link below to learn more about your Galaxy A17 5G. We appreciate your review and thank you for being a part of the Samsung community.
Differences between the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010489/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on June 29, 2026
Posted by: PayMeJMoney
[This review was collected as part of a promotion.] First off the galaxy ai feature is spectacular a bright vibrant screen easy to use something like never before the camera takes such amazing pictures the security that comes along with it is out of this world you would think aliens built it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No complaints
on June 28, 2026
Posted by: klintiam
[This review was collected as part of a promotion.] I have no complaints about this device other then the UI keeps quitting and giving a user interface error message.
Value
3
Response from Samsung USBy R&R, June 29, 2026
Greetings klintiam,
Thank you for updating us on your experience with the Galaxy A17 5G. It’s great to hear that you have few complaints, aside from the user interface crashing occasionally. There are several potential reasons for frequent app crashes on your Samsung Galaxy device. For instance, some third-party apps may not be well-developed. It’s a good idea to check the reviews for any problematic app in the Google Play Store or Samsung Apps to see if other users, especially those with the same device, are experiencing similar issues.
If you haven’t restarted your device in over a day, please do so now. A memory glitch could be causing the app to crash, and rebooting your device may resolve the issue.
If the problem persists, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Depending on the app that’s causing issues, you may need to tap **Filter and sort**, then select **Show system apps**.
4. Find and select the app, tap on **Storage**, and then tap **Clear data**.
5. Confirm by tapping **Delete** when prompted.
After completing these steps, try using the app again to see if it functions properly.
These are just a few troubleshooting options. For additional tips, please check the link provided below. Thank you for sharing your feedback, and thank you for choosing Samsung!
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your experience with the Galaxy A17 5G. It’s great to hear that you have few complaints, aside from the user interface crashing occasionally. There are several potential reasons for frequent app crashes on your Samsung Galaxy device. For instance, some third-party apps may not be well-developed. It’s a good idea to check the reviews for any problematic app in the Google Play Store or Samsung Apps to see if other users, especially those with the same device, are experiencing similar issues.
If you haven’t restarted your device in over a day, please do so now. A memory glitch could be causing the app to crash, and rebooting your device may resolve the issue.
If the problem persists, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Depending on the app that’s causing issues, you may need to tap **Filter and sort**, then select **Show system apps**.
4. Find and select the app, tap on **Storage**, and then tap **Clear data**.
5. Confirm by tapping **Delete** when prompted.
After completing these steps, try using the app again to see if it functions properly.
These are just a few troubleshooting options. For additional tips, please check the link provided below. Thank you for sharing your feedback, and thank you for choosing Samsung!
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy Family addition
on June 28, 2026
Posted by: A17Fan
[This review was collected as part of a promotion.] I love the a17 its a great addition to the Galaxy Family!!
Value
5
Response from Samsung USBy R&R, June 29, 2026
Hey there A17Fan,
Thank you for welcoming the Galaxy A17 5G into your Galaxy family. With its large display, reliable 5G connectivity, and helpful AI tools, this device is designed to enhance your everyday tasks. We are pleased to hear that the A17 5G has been a valuable addition to your lineup. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for welcoming the Galaxy A17 5G into your Galaxy family. With its large display, reliable 5G connectivity, and helpful AI tools, this device is designed to enhance your everyday tasks. We are pleased to hear that the A17 5G has been a valuable addition to your lineup. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
It's slow locks up and shutsoff
on June 28, 2026
Posted by: Cjwigger
[This review was collected as part of a promotion.] I use my phone for camara and music and games
If im playing my games im at home but if im walking or working then music must be playing
Value
1
Response from Samsung USBy R&R, June 29, 2026
Hello there,
Thank you for sharing your experience with the Galaxy A17 5G. This phone features 5G connectivity, a large display ideal for games and videos, and a camera system for capturing everyday moments. WE understand that slow performance, frequent freezing, and unexpected shutdowns have made it difficult for you to enjoy music, gaming, and photography throughout your day.
If you notice your phone slowing down after certain tasks, consider using the Quick Optimization feature. This tool enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize now," and then tap "Done."
Please visit the link below for more information on how to keep your phone running smoothly and able to keep up with your needs. Your feedback on the importance of dependable performance during active use is greatly appreciated. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This phone features 5G connectivity, a large display ideal for games and videos, and a camera system for capturing everyday moments. WE understand that slow performance, frequent freezing, and unexpected shutdowns have made it difficult for you to enjoy music, gaming, and photography throughout your day.
If you notice your phone slowing down after certain tasks, consider using the Quick Optimization feature. This tool enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize now," and then tap "Done."
Please visit the link below for more information on how to keep your phone running smoothly and able to keep up with your needs. Your feedback on the importance of dependable performance during active use is greatly appreciated. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Approved or not?
on June 27, 2026
Posted by: Hunnybunnymuffler
[This review was collected as part of a promotion.] caved and bought the Samsung Galaxy A17.
People have been talking about this phone since it dropped last year, and I needed to know if it was actually worth the money.
What I loved: The 6.7-inch
screen is incredible, and knowing it comes with six years of software updates completely changed how I think about keeping a budget phone long-term and the Galaxy AI on it a life saver at any given time !
People have been talking about this phone since it dropped last year, and I needed to know if it was actually worth the money.
What I loved: The 6.7-inch
screen is incredible, and knowing it comes with six years of software updates completely changed how I think about keeping a budget phone long-term and the Galaxy AI on it a life saver at any given time !
Value
4
Response from Samsung USBy R&R, June 29, 2026
Hello there Hunnybunnymuffler,
Thank you for sharing your experience with the Galaxy A17 5G. Its large 6.7-inch display, advanced AI features, and long-term software support truly enhance the enjoyment of a budget-friendly phone. It's wonderful to hear that both the screen and the everyday AI tools have made such a positive impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Its large 6.7-inch display, advanced AI features, and long-term software support truly enhance the enjoyment of a budget-friendly phone. It's wonderful to hear that both the screen and the everyday AI tools have made such a positive impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review.
on June 27, 2026
Posted by: JustBern24
[This review was collected as part of a promotion.] It's been 3 months since I gotten my Samsung Galaxy A17 5G. And honestly; I've been loving it. It's way better, bigger, sharper & clearer. All an All: This phone was the best upgrade I've ever gotten & I have to say: It feels really good.
Value
5
Written by a customer while visiting Samsung US