Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
19
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
11
61%of customers recommend this product.
(
19 out of
31)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Smithbc
Verified Purchase:Yes
This phone was purchased for my wife. She really does not use her phone for much. Text, call, Amazon. We had it a few days and could not handle how slow it was. Had to return it. Not functional for anything.
Written by a customer while visiting ATT.com
Posted by: Simone3021
from georgia
Verified Purchase:Yes
after having been a Samsung galaxy user for several years. I am highly disappointed in the lack of basic features and the slow processing speed of this product. I now understand the low price point and will not recommend this product to anyone. If I could return it, I would. Please let me know if that is possible.
No, I would not recommend this to a friend.
By Samsung, March 6, 2026
Hello Simone3021, we appreciate you sharing your thoughts about your Samsung Galaxy A17 with us. We know how frustrating it can be when you have a new device that is not meeting your expectations. We have a few resources online to help you maximize the speed of your device at your convenience titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you further through chat if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Janiah M
from Atlanta GA
Verified Purchase:Yes
I do love the phone so much but tbh the phone wasn't it for me because of the lagging and the audio didn't sound right and terrible camera quality but afterall the phone is great it might be different for others.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mdmom
from Maryland
Verified Purchase:Yes
The phone has poor phone call reception. We also have an iPhone and can set in the same area of the house and make a phone call. The Samsung will cut in and out and drop the call. Where the iPhone call is clear and uninterrupted
No, I would not recommend this to a friend.
By Samsung, March 18, 2026
Hi there Mdmom, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy A17 with us. We know how important the reliable connection of your device to your carrier is for your phone calls every day. We have a few articles available online to help you troubleshoot this experience when convenient for you. These are titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". Our team of experts is also available through chat to offer additional assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: V Jones
Verified Purchase:Yes
The Samsung Galaxy A17 5G - 128GB is a great phone with a great price. I just love it!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Stephanie Madrid
from Santa Rosa New Mexico
Verified Purchase:Yes
Changing screens is super slow, the apps run slow, this is the slowest Samsung phone I've ever had
No, I would not recommend this to a friend.
By Samsung, March 13, 2026
Hello Stephanie Madrid, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how frustrating it can be when your device is not operating as expected. We have some resources available to assist you with the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Marife
from Maryland
Verified Purchase:Yes
Good phone service good. Very good
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Connie King
from Ft Pierce, FL
Verified Purchase:Yes
I upgraded from the A14 so the familiarity makes it easy.
I would recommend this to a friend!
Written by a customer while visiting ATT.com