Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.1
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
27
4 Stars
10
3 Stars
3
2 Stars
9
1 Star
24
52%of customers recommend this product.
(
30 out of
58)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Zachhatesroblux
from Helltown
Verified Purchase:Yes
There is no easy quick to find or use flashlight feature. After a video and a search just to find its called torch not flashlight (some genuis redesign the wheel making it square )to still not be able to turn it on (day 5) Also I had a galaxy aeons ago only to find samsung needs to communicate with my 1990 is account with that number to create or reestablish a relationship today like most companies. For the pluses Affordability, sleek design, speed, agility, sound everything is Samsung quality it's pretty nice.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: c campbell75
Verified Purchase:Yes
This phone is horrible about battery life it drains too quickly and just is not a good phone.
No, I would not recommend this to a friend.
By Samsung, June 3, 2026
Hello C campbell75, thank you for sharing your experience of your Samsung Galaxy A17 with us. We know how important the lasting battery life of your device is to you every day for prolonged usage and enjoyment. We have some articles available online to help you maximize the battery life of your device titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available to assist you through chat if this experience continues, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: V Otto
from Austin, Tx
Verified Purchase:Yes
I purchased two within a short time frame and one is okay but the latest is the worst phone I've had. I have it as a backup office phone so there is little to no activity and when I use it, the load times are slow and I almost have to restart the phone every time.
No, I would not recommend this to a friend.
By Samsung, June 3, 2026
Hey V Otto, thank you for sharing your feedback on your Samsung Galaxy A17. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have some resources available online to help you troubleshoot this experience with your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly", "How to keep your Galaxy phone or tablet from slowing down", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available through chat to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
2
I don't like this phone. My A13 was faster . Im no
on May 31, 2026
Posted by: Anonymous
Verified Purchase:Yes
Quality is horrible. I wouldnt have this product for sale.
By Samsung, June 3, 2026
Hi there Mariano valdez, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how important your device is to you every day for many different tasks. We have some resources available online to help you maximize the speed of your device at your convenience titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our experts available through chat to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Styx024
from Mi
Verified Purchase:Yes
When Turing on the phone after charge, the Ui takes a long tome and you get Ui error messages.
By Samsung, June 3, 2026
Hello Styx024, thank you for sharing your feedback on your Samsung Galaxy A17. We know how frustrating it is when your device is not operating as intended or expected. We would love to help you troubleshoot this experience, and recommend reaching out to our team of experts through chat to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
Lags and freezes. Its brand new.
on May 23, 2026
Posted by: Returning12et
Horrible phone. It freezes and lags constantly.
No, I would not recommend this to a friend.
By Samsung, June 4, 2026
Hi there Returning12et, we appreciate you sharing your feedback on your Samsung Galaxy A17. We know how frustrating it is when the usage of your device is interrupted, and we would love to help you troubleshoot this experience at your convenience. We recommend using articles we have online titled "Samsung phone or tablet freezes and crashes" and "How to keep your Galaxy phone or tablet from slowing down". We also have our experts available through chat to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Pancho del Rancho
from San Antonio Tx
Verified Purchase:Yes
Worst nightmare with this phone, have to send it back
No, I would not recommend this to a friend.
By Samsung, May 21, 2026
Hi there Pancho, thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy A17 5G. We appreciate you taking the time to share your thoughts. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your new device but we would need more information regarding what is occurring with your device before we can do so. Please feel free to reach out to Support at your earliest convenience if you would like further assistance. Thank you for being a staunch Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Braliz
Verified Purchase:Yes
Pretty much like my older version, just trying to get used to a couple of different things, but otherwise I like that I am familiar with this phone style.
I would recommend this to a friend!
Written by a customer while visiting ATT.com