Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
I just started using phone abn kinda miss som of I
on April 18, 2026
Posted by: Reba55
[This review was collected as part of a promotion.] I Kacey used it i kinda dint like the new ai honestly or Gemini. I like Google assistant abs wavy try alexa
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hey there Reba55,
Thank you for sharing your first impressions of the Galaxy A17 5G. It may take some time to adjust to the new AI features and Gemini, especially if you're coming from a different setup. Many users find that the personalization options can help tailor the experience to their preferences.
The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and the Circle to Search functionality. Additionally, the A37 5G and A57 5G models offer smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery.
Gemini is an AI-powered assistant that simplifies your tasks by seamlessly accessing multiple apps like Google Maps, Calendar, YouTube, and more. With Gemini, you can ask questions, find information, or issue commands without switching between apps. The AI features on the Galaxy A17 5G have developed quite nicely, and we encourage you to explore them. We also have an online resource linked below that provides more details about the Galaxy A17 5G.
Thank you for being a Samsung customer.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your first impressions of the Galaxy A17 5G. It may take some time to adjust to the new AI features and Gemini, especially if you're coming from a different setup. Many users find that the personalization options can help tailor the experience to their preferences.
The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and the Circle to Search functionality. Additionally, the A37 5G and A57 5G models offer smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery.
Gemini is an AI-powered assistant that simplifies your tasks by seamlessly accessing multiple apps like Google Maps, Calendar, YouTube, and more. With Gemini, you can ask questions, find information, or issue commands without switching between apps. The AI features on the Galaxy A17 5G have developed quite nicely, and we encourage you to explore them. We also have an online resource linked below that provides more details about the Galaxy A17 5G.
Thank you for being a Samsung customer.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love phone
on April 18, 2026
Posted by: Buck
from Roanoke,Va.
Expertise:Expert
No more questions love the phone need warranty iii
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, April 24, 2026
Howdy Buck,
Love hearing how much you are enjoying your Galaxy A17 5G. It is designed to keep things simple, smooth, and reliable for everyday use. Appreciate you sharing the love. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Love hearing how much you are enjoying your Galaxy A17 5G. It is designed to keep things simple, smooth, and reliable for everyday use. Appreciate you sharing the love. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 18, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use
on April 18, 2026
Posted by: Galaxyanyday
[This review was collected as part of a promotion.] You can never go wrong with any Galaxy smartphone. I upgraded from an AS13 for mr y grandson who uses the phone with absolutely no problems. Picture quality is perfect and he use the phone on the road. He's not tech savvy but it's perfect for his needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 17, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice size. A lot of features.
on April 16, 2026
Posted by: ChaCha
[This review was collected as part of a promotion.] This phone has a nice size screen and comes with a lot of helpful apps. Like Galaxy AI. Its very helpful with all kinds of topics and the Gemini app is officially apart of my home screen! My only issue is how slow it is. My last phone was a couple years old and it was much faster. My apps constantly crash and that becomes annoying. As far as phones go though, it does its job.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hey there ChaCha,
Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It's wonderful to hear that you're enjoying the display size and helpful features, such as AI features like Circle to Search.
Keep in mind that performance can vary based on your app usage, and ongoing updates help to refine speed and responsiveness over time. If your device is becoming glitchy and slow, consider cleaning up its memory to improve performance.
To do this, go to Settings, then swipe to and tap Device care. Tap Memory, then select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, add them to the Excluded apps list so they do not close when using this feature.
A more thorough way to clean the phone's memory is by occasionally rebooting it. You can restart your phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select Restart and then tap Restart again. If prompted, you'll need to enter your PIN or password when the reboot is complete.
For more tips on keeping your device running smoothly, please check out the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It's wonderful to hear that you're enjoying the display size and helpful features, such as AI features like Circle to Search.
Keep in mind that performance can vary based on your app usage, and ongoing updates help to refine speed and responsiveness over time. If your device is becoming glitchy and slow, consider cleaning up its memory to improve performance.
To do this, go to Settings, then swipe to and tap Device care. Tap Memory, then select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, add them to the Excluded apps list so they do not close when using this feature.
A more thorough way to clean the phone's memory is by occasionally rebooting it. You can restart your phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select Restart and then tap Restart again. If prompted, you'll need to enter your PIN or password when the reboot is complete.
For more tips on keeping your device running smoothly, please check out the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes awesome photos.
on April 16, 2026
Posted by: Loveshop
[This review was collected as part of a promotion.] This phone has many great features and takes awesome photos. I won't buy any other brand phones. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great
on April 16, 2026
Posted by: Lucy0411
[This review was collected as part of a promotion.] It is such a good phone I love it so much the details are assume the associates with it there is nothing to hate about this phone
Value
5
Written by a customer while visiting Samsung US