Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(1,817 Reviews)
Rating breakdown 1,817 reviews
5 Stars
1,117
4 Stars
404
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great features
on March 14, 2026
Posted by: Norman
[This review was collected as part of a promotion.] Galaxy is a great phone A17111¹11qqqqqqqqqqqqqqqqqqqqqqqqqqq
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 14, 2026
Posted by: Psycomawmaw2014
[This review was collected as part of a promotion.] I love my phone it is just getting older and as soon as I can afford it I would love to get another GALAXY AI. I HAVE USED IT FOR 5 YRS NOW AND OVER THIS TIME I HAVE USED IT TO WORK, PLAY GAMES, DO MY SCHOOLING, AND WATCH MOVIES.
MY GRANDDAUGHTER USES IT FOR HER GAMES,SCHOOLING, AND WATCHING MOVIES AS WELL. IT HAS BEEN A GREAT PHONE AND I LOVE THE SAMSUNG.
MY GRANDDAUGHTER USES IT FOR HER GAMES,SCHOOLING, AND WATCHING MOVIES AS WELL. IT HAS BEEN A GREAT PHONE AND I LOVE THE SAMSUNG.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have gone back to the A16 5G from a REVVL 7
on March 14, 2026
Posted by: Sheebs
[This review was collected as part of a promotion.] My Galaxy AI 16 5G is a better phone then the REVVL upgrade I tried in the recent past, I also used the opportunity to get the AI 16 5G on a promo. I'm so glad to be back to the Samsung brand that I intuitively find easier to use. Good for me ! I'm still searching out a lap top and WiFi service provider in my home area, I use T-M for basic smart phone service and would like to branch out to internet & smart TV use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
New phone
on March 14, 2026
Posted by: Peachygeek84
[This review was collected as part of a promotion.] Honestly ive had sum issues getting this phone set up where it works correctly without lagging
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great reliable phone lasted quite awhile.
on March 14, 2026
Posted by: SlipknotFan2026
[This review was collected as part of a promotion.] Great for watching shows, youtube, and video chatting.
Value
5
Response from Samsung USBy R&R, March 15, 2026
Hiya SlipknotFan2026,
Thank you for taking the time to provide feedback. The Galaxy A17 5G is designed to offer essential Galaxy features for everyday use. It aims to be simple, intuitive, and easy to navigate. We're pleased to hear that it enhances your daily communication and entertainment experiences. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to provide feedback. The Galaxy A17 5G is designed to offer essential Galaxy features for everyday use. It aims to be simple, intuitive, and easy to navigate. We're pleased to hear that it enhances your daily communication and entertainment experiences. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Upgraded from the A16
on March 14, 2026
Posted by: Cnjraines
[This review was collected as part of a promotion.] It's a decent phone the only issue I have with it is occasionally the os system restarts the phone without turning it completely off and then I have to restart it
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hi Cnjraines
Thank you for sharing your thoughts with us. The Galaxy A17 5G is designed to deliver reliable performance for communication, media, and applications. However, certain apps may cause random or frequent reboots on your phone or tablet. To troubleshoot this concern, you can try performing a software update, a factory reset, or enabling Safe Mode to determine if an app is causing the problem.
For more information on preventing your device from rebooting repeatedly, please refer to the online article linked below. Additionally, closing unused apps or restarting your device may help improve performance in some cases. Thank you for being a valued Samsung customer.
Samsung phone or tablet reboots repeatedly
https://www.samsung.com/us/support/troubleshoot/TSG10001548/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. The Galaxy A17 5G is designed to deliver reliable performance for communication, media, and applications. However, certain apps may cause random or frequent reboots on your phone or tablet. To troubleshoot this concern, you can try performing a software update, a factory reset, or enabling Safe Mode to determine if an app is causing the problem.
For more information on preventing your device from rebooting repeatedly, please refer to the online article linked below. Additionally, closing unused apps or restarting your device may help improve performance in some cases. Thank you for being a valued Samsung customer.
Samsung phone or tablet reboots repeatedly
https://www.samsung.com/us/support/troubleshoot/TSG10001548/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Yeng and Yang of functions and design
on March 14, 2026
Posted by: 1Loves2Share1
[This review was collected as part of a promotion.] Joke or a aptitude survey for summary of S/D? Idk maybe the out with the old in with the new just got picky. So trade-in order swap for the new version or next I line should be within the same company and stop material impotence and offers access to reform / refine. Recycling is not efficient alone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good basics, poor multitask
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy A17 5G is an honest entry-level device. It features a nice display and great battery life for daily streaming and simple tasks. However, it struggles significantly with multitasking. The performance slows down when switching between multiple business apps or handling heavy workloads. While it works well as a basic secondary phone, it lacks the power for a fast-paced professional routine. It is a reliable but very simple device.
Value
3
Response from Samsung USBy R&R, March 15, 2026
Hi michaelurrutia0223,
Thank you for sharing your thoughts on the Galaxy A17 5G. Devices in the Galaxy A series are designed to provide reliable performance for everyday use. They feature a vibrant display and long-lasting battery life, which many users rely on for streaming, communication, and daily tasks. The Galaxy ecosystem also includes built-in tools that help manage performance and ensure that the device runs efficiently over time. The A series offers a practical way to stay connected while enjoying essential Galaxy features. We appreciate your contribution to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. Devices in the Galaxy A series are designed to provide reliable performance for everyday use. They feature a vibrant display and long-lasting battery life, which many users rely on for streaming, communication, and daily tasks. The Galaxy ecosystem also includes built-in tools that help manage performance and ensure that the device runs efficiently over time. The A series offers a practical way to stay connected while enjoying essential Galaxy features. We appreciate your contribution to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US