Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3 out of 5
4.3
(2,304 Reviews)
Open Ratings Snapshot
Rating breakdown 2,304 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
98
42%of customers recommend this product. 
(
5 out of 12
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5 out of 5
5
Good phone last a long time
on March 13, 2026
Posted by: TinkerTech
[This review was collected as part of a promotion.] My galaxy phone has survived the test of time it has kept its speed through the years unlike older phones I have had in the past and it has fallen more times than I can count and it hasn't even had a scratch. I use this device everyday for personal use like like watch a video in mini screen and playing a game or texting as I do so and it keeps up with the demand, I also use it for school so I can turn in my digital assignments and for connecting to my club's social pages, lastly I use my device for work to assist costumers and when on break I use my phone to pay so I don't have to worry about bringing my card and potentially losing it. Overall good product compared to past phones galaxy or otherwise this phone feels like a big improvement.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung phone
on March 13, 2026
Posted by: Brn2bWild
[This review was collected as part of a promotion.] I've had this phone for a while now and this phone is the easiest phone I've ever had. Im pretty much phone illiterate but this phone guides me through everything with ease. Thank you Samsung!!! The galaxy AI is amazing and so easy to use thank you Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
For the price. It's a good phone.
on March 13, 2026
Posted by: Missyk
[This review was collected as part of a promotion.] Love it !!!!!. The price is great. Definitely worth the money
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection on a Budget!
on March 13, 2026
Posted by: KWeber513
[This review was collected as part of a promotion.] A budget friendly phone with all the power of a too of the line Galaxy series, plus Galaxy AI? What more could you ask for? This thing is powerful, fast, and has a great display! You like social media? Perfect! You like gaming? Excellence! This phone is perfection!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good budget phone
on March 13, 2026
Posted by: Wascstengr
[This review was collected as part of a promotion.] This phone does everything needed to communicate with the Internet, phones and messages. The phone alsohas Galaxy AI functionality. I find this phones setting screen confusing. I have not used a Samsung phone in a long time, so perhaps my confusion is with the latest UI and not this phone. I also find it a bit sluggish, my last Samsung device was a S14 ultra, so my perception of performance might be unrealistic.
Value
4 out of 5
4
Response from Samsung USBy R&RMarch 22, 2026
Hi there Wascstengr,
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is built to support communication, browsing, and everyday tasks, featuring integrated Galaxy AI. Users switching from higher-tier devices may initially find the experience a little different, but many get more comfortable with the interface over time. Galaxy devices aim to provide a balanced experience that meets various needs. Thank you for being a Samsung customer.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My galaxy experience
on March 13, 2026
Posted by: Roscoesgirl
[This review was collected as part of a promotion.] The only problem I've had with this device,is viruses and the screen breaking very easy. This is the 5th phone I've had to purchase due to screen breaking and not being able to use my device
Value
4 out of 5
4
Response from Samsung USBy R&RMarch 22, 2026
Hey there Roscoesgirl,
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is designed for everyday use, and many users enhance its performance by using protective accessories and built-in security features. Exploring options for device protection and regular maintenance can contribute to a more consistent experience on a daily basis. Many Galaxy users incorporate these tools into their routines. We appreciate you being a valued member of the Samsung community.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A17
on March 13, 2026
Posted by: Frederick
[This review was collected as part of a promotion.] So far the galaxy A17 has been a reliable budget phone that does all the basics for your day to day needs, and my cat is a chicken.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and extremely easy
on March 13, 2026
Posted by: Lvmysamsung
[This review was collected as part of a promotion.] This product is extremely easy to use and navigate it has great capabilities when it comes to streaming my favorite games and TV shows the AI is also fun to use and play with
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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