Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,304 Reviews)
Rating breakdown 2,304 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
98
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
1
It's slow freezes alot keyboard is not responsive
on March 13, 2026
Posted by: Rico3386
[This review was collected as part of a promotion.] Device is slow keyboard non responsive lags drops service all the time and reboots all the time
Value
1
Response from Samsung USBy R&R, March 15, 2026
Hi Rico3386,
Thank you for sharing your experience with the Galaxy A17 5G. Performance and responsiveness are essential aspects of the smartphone experience, particularly when using messaging, browsing, and everyday apps. The built-in optimization tools, such as Device Care, help manage system performance and ensure smooth operation during regular use. Thank you for being a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Performance and responsiveness are essential aspects of the smartphone experience, particularly when using messaging, browsing, and everyday apps. The built-in optimization tools, such as Device Care, help manage system performance and ensure smooth operation during regular use. Thank you for being a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
The features are fine its just a slow phone.
on March 13, 2026
Posted by: Jlemus10989
[This review was collected as part of a promotion.] Dont really like it. It pops out of no where and its kinda annoying 😒
Value
1
Response from Samsung USBy R&R, March 14, 2026
Hi there Jlemus10989,
Thank you for sharing your experience. The Galaxy A17 5G is designed to deliver reliable performance for everyday activities like browsing, messaging, and streaming. However, device responsiveness can vary based on the applications you have open and the system resources available. To enhance overall performance, consider reviewing the running applications and optimizing your device settings. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G is designed to deliver reliable performance for everyday activities like browsing, messaging, and streaming. However, device responsiveness can vary based on the applications you have open and the system resources available. To enhance overall performance, consider reviewing the running applications and optimizing your device settings. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A good phone except the memory on my model was lac
on March 13, 2026
Posted by: Stretch
[This review was collected as part of a promotion.] I mostly use my phone for games and to stream movies
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Was very affordable and comes with great features.
on March 13, 2026
Posted by: Izzybornbad1
[This review was collected as part of a promotion.] My galaxy AI comes with great features. The customization available and easy usage makes it a great phone! Plenty of storage and doesn't start running sluggish. Easy to operate and very user friendly. Thanks
Value
5
Response from Samsung USBy R&R, March 13, 2026
Hi there Izzybornbad1,
The Galaxy A17 5G was built to blend power, design, and reliability. Thanks for letting us know it’s meeting your needs. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G was built to blend power, design, and reliability. Thanks for letting us know it’s meeting your needs. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 13, 2026
Posted by: Theraresection86
[This review was collected as part of a promotion.] The camera quality is great and storage was pretty impressive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good
on March 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Is a good phone but whe i call it's has a trouble sometimes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst buy
on March 13, 2026
Posted by: Mshell
[This review was collected as part of a promotion.] The AI fuction is amazing but the all around phone sucks , worst phone I have ever owned. Can not make a phone call with it. Its a 1 star and that star is solely the AI function all around phone I regret the purchase , I got what I paid for,"cheap"
Value
1
Response from Samsung USBy R&R, March 14, 2026
Hi Mshell,
Thank you for sharing your experience with the Galaxy A17 5G. This device is built to support everyday applications and services through Android and One UI. Please remember that software performance can differ depending on the versions of the applications or system updates. To improve stability, consider checking for system updates and restarting your device. You can find useful information on keeping your device running smoothly in the link below. We value your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device is built to support everyday applications and services through Android and One UI. Please remember that software performance can differ depending on the versions of the applications or system updates. To improve stability, consider checking for system updates and restarting your device. You can find useful information on keeping your device running smoothly in the link below. We value your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: MzMeme
[This review was collected as part of a promotion.] My daughter loves her Galaxy AI phone. She uses it mainly for streaming and texting.
Value
5
Written by a customer while visiting Samsung US