Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
It has great features however it's doing other thi
on April 27, 2026
Posted by: Applebottom4eva
[This review was collected as part of a promotion.] It has great features however it's starting to do things on its own
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hey there Applebottom4eva,
We appreciate that you find the features appealing. The A17 5G is designed to learn your usage patterns over time, making it feel more intuitive as you use it daily. Thank you for sharing your feedback, and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate that you find the features appealing. The A17 5G is designed to learn your usage patterns over time, making it feel more intuitive as you use it daily. Thank you for sharing your feedback, and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I expected...
on April 27, 2026
Posted by: DaveDaQer
[This review was collected as part of a promotion.] I have a galaxy A17 5G phone. It has all my favorite android features but most importantly the phone has surpassed my expectations. The photo quality is amazing. The screen graphics are stunning. I mainly use my phone to run my games, take pix with, run social media and most recently to work my catering business thru when at my day job or otherwise on the go. The feature that allows my phone to share texts with my laptop is awsome because when I have my phone away or in another room I still recieve the texts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product by samsung is great.
on April 27, 2026
Posted by: MrKzack
[This review was collected as part of a promotion.] My device functions very well with mobile games and has a wide lcd display. This product is robust and light, i have enjoyed using it in my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product performs very well in every day task.
on April 27, 2026
Posted by: Arowtix17
[This review was collected as part of a promotion.] I use the a17 in streaming mainly and it has always been a good phone. I don't use it with service. Since I use a galaxy s22+ but I tend to use the a17 just for streaming videos on YouTube and also watching my movie subscriptions as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 27, 2026
Posted by: Chitown3
[This review was collected as part of a promotion.] This is a great phone, Galaxy AI is the greatest thing ever. There is nothing you can't do with this phone, absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
product has great features & great battery
on April 27, 2026
Posted by: pradascandi
[This review was collected as part of a promotion.] Holds your off data on it. I always use the AI to get me threw the day to aid me with the device. On researches and finding photos galore
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hello pradascandi,
It's wonderful to hear that the features and battery life are supporting your daily activities. The Smart AI features add a helpful layer for research and everyday tasks, making it easier to stay productive while on the go. Thank you for your insightful review and for including Samsung in your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear that the features and battery life are supporting your daily activities. The Smart AI features add a helpful layer for research and everyday tasks, making it easier to stay productive while on the go. Thank you for your insightful review and for including Samsung in your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 27, 2026
Posted by: Nene84
[This review was collected as part of a promotion.] I love how fast it downloads and I can hold alot of apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on April 27, 2026
Posted by: JoshRi81
[This review was collected as part of a promotion.] My brand new Samsung Galaxy A17 5G is honestly the worst phone I have ever had. It is slow, apps crash all of the time and whenever I make a call it drops my first attempt every single time. I have never had a phone suggesting that I restart it so it runs better. And it never works, so it's a bad suggestion. I have never used Galaxy AI. And when I can be able to afford another phone I am not going to get a Samsung. I'll never get another Samsung Galaxy, ever. Nothing but a bad experience.
Value
1
Response from Samsung USBy R&R, April 29, 2026
Hi JoshRi81,
Thank you for taking the time to share your experience with the Galaxy A17 5G. This device features a 5,000mAh battery with 25W fast charging, ensuring you have power for your busy days. It's equipped with the Exynos 1330 processor, which provides smooth HD streaming, responsive gaming, and seamless social sharing.
Storage options start at 128GB with 4GB of RAM, and you can expand storage up to 2TB through a microSD card, allowing ample space for apps, photos, and media.
If you're experiencing dropped calls when you first attempt to make a call, we recommend resetting your network settings. You can find the steps for this linked below. If the behavior persists after resetting your network, please contact your carrier and inform them of your experience, as it may relate to coverage in your area.
In addition, if your phone crashes occasionally, it could be due to applications running in the background. Optimizing your device, especially during heavy usage times, may help. The quick optimization feature enhances your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device care, then tap Optimize now, and finally tap Done. For more information, please check the online article linked below.
We also encourage you to explore our current offerings of devices. Thank you for your feedback; we value your presence in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A17 5G. This device features a 5,000mAh battery with 25W fast charging, ensuring you have power for your busy days. It's equipped with the Exynos 1330 processor, which provides smooth HD streaming, responsive gaming, and seamless social sharing.
Storage options start at 128GB with 4GB of RAM, and you can expand storage up to 2TB through a microSD card, allowing ample space for apps, photos, and media.
If you're experiencing dropped calls when you first attempt to make a call, we recommend resetting your network settings. You can find the steps for this linked below. If the behavior persists after resetting your network, please contact your carrier and inform them of your experience, as it may relate to coverage in your area.
In addition, if your phone crashes occasionally, it could be due to applications running in the background. Optimizing your device, especially during heavy usage times, may help. The quick optimization feature enhances your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device care, then tap Optimize now, and finally tap Done. For more information, please check the online article linked below.
We also encourage you to explore our current offerings of devices. Thank you for your feedback; we value your presence in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US