Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great Value
on April 27, 2026
Posted by: Trooper77
[This review was collected as part of a promotion.] Best phone for the price, although Gemini / Galaxy AI seems to be a little anxious to help at every opportunity; like an exuberant puppy! Awesome camera too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good mid range on a budget
on April 27, 2026
Posted by: Pope123
[This review was collected as part of a promotion.] Works how it should. Makes calls plays apps and gets on the internet. Some might say its a comfortable balance between pleasant and functional. I don't feel like it holds me back any
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 27, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on April 27, 2026
Posted by: Gooseman3
[This review was collected as part of a promotion.] Great phone overall. Plenty of memory, good camera, good features, great setup. Really enjoy Galaxy A.I. This is my fifth galaxy phone and I would never buy any other brand. Much better then Iphones. Does everything you would ever need from a phone.
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hello Gooseman3,
Thank you for sharing your thoughts on your Galaxy A17 5G. That kind of long-term loyalty really says a lot. Galaxy A17 5G is built to deliver dependable performance, strong features, and a smooth setup experience for everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your thoughts on your Galaxy A17 5G. That kind of long-term loyalty really says a lot. Galaxy A17 5G is built to deliver dependable performance, strong features, and a smooth setup experience for everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid everyday phone for real busy mom life
on April 27, 2026
Posted by: Momof4
[This review was collected as part of a promotion.] “I use my Samsung Galaxy every day for work, family, and everything in between, so I really rely on it. The display is beautiful, the camera takes clear, detailed photos, and I love how customizable everything is.
The Galaxy AI features are a nice addition and make certain things quicker and more convenient, especially when I’m multitasking or trying to get things done on the go.
I have noticed some lag at times—especially when switching between apps or when I’ve been using the phone for a while—which can be a little frustrating. But overall, it still performs well for what I need day to day.
It’s a solid device with a lot of great features, and I’m hopeful future updates will smooth out the performance even more.
The Galaxy AI features are a nice addition and make certain things quicker and more convenient, especially when I’m multitasking or trying to get things done on the go.
I have noticed some lag at times—especially when switching between apps or when I’ve been using the phone for a while—which can be a little frustrating. But overall, it still performs well for what I need day to day.
It’s a solid device with a lot of great features, and I’m hopeful future updates will smooth out the performance even more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had Mostley Problems
on April 27, 2026
Posted by: Shannon
[This review was collected as part of a promotion.] Never Had Problems With Samsung Phones Until The Current Phone I Am Using.. Im Not One To Complain However, I Am Completely Unsatisfied With This Phone Overall
Value
1
Response from Samsung USBy R&R, April 29, 2026
Hello Shannon,
Thank you for your strong history with Galaxy devices; it means a lot to us. The A17 5G is designed to handle daily use, and with ongoing updates and optimizations, it can better support your daily phone needs.
We have a feature in Settings that helps you quickly optimize your device. The Quick Optimization feature enhances your phone's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes junk files, scans for malware, and closes apps running in the background.
To optimize your phone, follow these simple steps:
1. Go to Settings.
2. Swipe to and tap on Device Care.
3. Tap on Optimize Now, and then tap Done.
This quick task will significantly improve your device's performance.
If you need any further assistance, please feel free to reach out to our Samsung Support Team. Additionally, a link to a resource on maintaining your device's optimal performance will be provided below.
Thank you for your feedback, and we appreciate your loyalty as a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your strong history with Galaxy devices; it means a lot to us. The A17 5G is designed to handle daily use, and with ongoing updates and optimizations, it can better support your daily phone needs.
We have a feature in Settings that helps you quickly optimize your device. The Quick Optimization feature enhances your phone's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes junk files, scans for malware, and closes apps running in the background.
To optimize your phone, follow these simple steps:
1. Go to Settings.
2. Swipe to and tap on Device Care.
3. Tap on Optimize Now, and then tap Done.
This quick task will significantly improve your device's performance.
If you need any further assistance, please feel free to reach out to our Samsung Support Team. Additionally, a link to a resource on maintaining your device's optimal performance will be provided below.
Thank you for your feedback, and we appreciate your loyalty as a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone so much
on April 27, 2026
Posted by: Dove95
[This review was collected as part of a promotion.] This is the best phone I've ever seen that could rival the i phones. All of the great features included in this phone, it's fantastic. Galaxy ai is top notch.
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hola Dove95,
It is great to hear how much you are enjoying the experience. Galaxy A17 5G brings together powerful features and Galaxy AI to create a device that feels smooth, capable, and ready for everyday moments. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Hola Dove95,
It is great to hear how much you are enjoying the experience. Galaxy A17 5G brings together powerful features and Galaxy AI to create a device that feels smooth, capable, and ready for everyday moments. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It is great to hear how much you are enjoying the experience. Galaxy A17 5G brings together powerful features and Galaxy AI to create a device that feels smooth, capable, and ready for everyday moments. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hola Dove95,
It is great to hear how much you are enjoying the experience. Galaxy A17 5G brings together powerful features and Galaxy AI to create a device that feels smooth, capable, and ready for everyday moments. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not recommended
on April 27, 2026
Posted by: LadySug
[This review was collected as part of a promotion.] I havent used A1. The performance of this phone discourages me to try anything extra. Its not touch sensitive. The UI stops and needs to shut down a lot. This is like a childs phone. I dont like it at all.
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hey LadySug,
Thank you for sharing your experience. The A17 5G is designed to support everyday tasks with a user-friendly interface. Keeping your apps and software updated can help ensure that everything runs smoothly.
To monitor your device's performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, improved performance. To do this, go to Settings, swipe to and tap on Device Care, then tap "Optimize Now" and finally tap "Done."
For optimal performance on your Galaxy A17 5G, it’s important to manage your usage effectively. Close apps you are not using and delete unnecessary files.
For more tips on getting the best performance from your device, please refer to the online article linked below. Thank you for taking the time to leave your review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The A17 5G is designed to support everyday tasks with a user-friendly interface. Keeping your apps and software updated can help ensure that everything runs smoothly.
To monitor your device's performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, improved performance. To do this, go to Settings, swipe to and tap on Device Care, then tap "Optimize Now" and finally tap "Done."
For optimal performance on your Galaxy A17 5G, it’s important to manage your usage effectively. Close apps you are not using and delete unnecessary files.
For more tips on getting the best performance from your device, please refer to the online article linked below. Thank you for taking the time to leave your review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US