Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
Kind of slow moving
on April 28, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] I feel like I have a pre-owned slow phone sometimes. The storage is good but goes slow to make a call
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hey Sunshine,
It's great to hear that your storage needs are being met! The A17 5G is designed for everyday use, and managing background apps can help ensure that calls and navigation run smoothly throughout the day. If you notice any delays when making calls, we recommend contacting your carrier to report the issue. Sometimes, it may just be a matter of the network taking a moment to connect your calls, especially if you're in a congested area or if your provider's coverage in your location is limited. Please contact your mobile phone provider first. If you need further assistance, feel free to reach out to our Samsung Support Team. Thank you for your feedback and for choosing Samsung as your go-to brand!
-Ty
Samsung Support
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It's great to hear that your storage needs are being met! The A17 5G is designed for everyday use, and managing background apps can help ensure that calls and navigation run smoothly throughout the day. If you notice any delays when making calls, we recommend contacting your carrier to report the issue. Sometimes, it may just be a matter of the network taking a moment to connect your calls, especially if you're in a congested area or if your provider's coverage in your location is limited. Please contact your mobile phone provider first. If you need further assistance, feel free to reach out to our Samsung Support Team. Thank you for your feedback and for choosing Samsung as your go-to brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Price unexpected Quality and performance
on April 28, 2026
Posted by: Syccor719
[This review was collected as part of a promotion.] Performance is great, the phone will ask you to restart if it lags. Huge storage for the cost. AI from whichever platform you're comfortable with, sky's the limit with this device im amazed. This is THE ONE!
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hey Syccor719,
Thanks for sharing how things are going with your Galaxy A17 5G! We are really impressed by how well it performs and the storage it offers. It’s great to know it stands up to everyday use and provides plenty of room for everything I need. We appreciate your support, Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for sharing how things are going with your Galaxy A17 5G! We are really impressed by how well it performs and the storage it offers. It’s great to know it stands up to everyday use and provides plenty of room for everything I need. We appreciate your support, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Less than 1mo old UI constantly has to force close
on April 28, 2026
Posted by: WIXMEAR
[This review was collected as part of a promotion.] I asked galaxy AI what the over all user experience for this model the A17 and most users were unhappy and have buyers remorse. The only reason I purchased was because you can't get any expandable storage with the s series. I've had a note 20 ultra for 6 years and it stopped getting support in August of 24. It works better and faster than the new A17. I completely hate this phone.
Value
1
Response from Samsung USBy R&R, April 29, 2026
Hi WIXMEAR,
Performance is crucial for a daily device, and the Galaxy A17 5G is designed to support essential tasks efficiently. With Galaxy AI, the phone enhances your interactions throughout the day.
If you're experiencing concerns with the Galaxy A17 5G’s user interface, it could be due to several factors. For instance, some apps may need updates to be compatible with the latest version, or clearing out old data might help. To improve your device's performance, consider cleaning up its memory.
To do this, go to **Settings**, swipe to **Device care**, and tap on **Memory**. Then, select **Clean now** to free up memory by closing background apps. If you want to keep specific apps running in the background, you can add them to the **Excluded apps** list, so they won’t close when you perform this action.
Another effective way to clear your phone’s memory is to reboot it regularly. To restart your phone, swipe down from the top of the screen with two fingers to open the Quick settings panel, then tap the Power icon. Select **Restart** and confirm by tapping it again. You may need to enter your PIN or password after the reboot completes.
By regularly optimizing your device, you can ensure it remains responsive over time. For more information on keeping your phone optimized, please refer to the link below. Thank you for your review, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Performance is crucial for a daily device, and the Galaxy A17 5G is designed to support essential tasks efficiently. With Galaxy AI, the phone enhances your interactions throughout the day.
If you're experiencing concerns with the Galaxy A17 5G’s user interface, it could be due to several factors. For instance, some apps may need updates to be compatible with the latest version, or clearing out old data might help. To improve your device's performance, consider cleaning up its memory.
To do this, go to **Settings**, swipe to **Device care**, and tap on **Memory**. Then, select **Clean now** to free up memory by closing background apps. If you want to keep specific apps running in the background, you can add them to the **Excluded apps** list, so they won’t close when you perform this action.
Another effective way to clear your phone’s memory is to reboot it regularly. To restart your phone, swipe down from the top of the screen with two fingers to open the Quick settings panel, then tap the Power icon. Select **Restart** and confirm by tapping it again. You may need to enter your PIN or password after the reboot completes.
By regularly optimizing your device, you can ensure it remains responsive over time. For more information on keeping your phone optimized, please refer to the link below. Thank you for your review, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product as great features
on April 27, 2026
Posted by: Renaeesan
[This review was collected as part of a promotion.] Phone is great it works amazing I love everyone about iy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A phone review
on April 27, 2026
Posted by: CharityGrace
[This review was collected as part of a promotion.] Great Samsung A phone. I do prefer another device. But Samsung is Growing on me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 27, 2026
Posted by: Kaylove
[This review was collected as part of a promotion.] I love my Samsung devise, I have owned several Samsung phones. I love how easy to navigate the phone is. All the different areas of my life and daily routines my phone helps me navigate.i can keep track of my schedule and my health and wellness. There are different modes for whatever I'm doing like exercise, work, driving and sleep mode my phone adjust for easy use hands free safety and voice command. It has a AI tool called Gemini that u can ask anything! Very helpful with step by step instructions so u can understand. You can set up your phone however you want adjust the size of the text and back grounds themes wallpapers and sounds. I highly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone, it has so many features.
on April 27, 2026
Posted by: Ripstikrep08
[This review was collected as part of a promotion.] One of my favorite features is Galaxy AI it does so much for me, i don't even have to type anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone very easy to use.
on April 27, 2026
Posted by: Kinleytime
[This review was collected as part of a promotion.] This phone has been the easiest phone to navigate through with amazing features that make life so much easier from navigation apps to the awesome Galaxy Ai feature that is absolutely a must have if you haven't tried it go ahead give it a whirl your gonna love it .
Value
5
Written by a customer while visiting Samsung US