Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,745 Reviews)
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Like this over last phone
on June 1, 2026
Posted by: LIKEMYA17
[This review was collected as part of a promotion.] I was looking for a new phone. Was shown model A17. Wasn't sure how it would work compared to my old phone. I had it for years. Learning a new system at my age I thought would be a challenge.
I was wrong. After taking it home and spending time with it. I now have everything better than the old phone. Even have tried using it with AI. I never thought about using new systems.
I like the easy use and help I get from this phone. So happy that I was shown such a simple to learn and use model.
I'm now interested in using Galaxy AI since it's been added with an update. I want to see if I'm able to work with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on June 1, 2026
Posted by: Jazzygirl102
[This review was collected as part of a promotion.] Galaxy AI is a cool feature to have i like using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tbh solid phone to use on a day to day basis
on June 1, 2026
Posted by: Ysimos
[This review was collected as part of a promotion.] I use bixby its like actually reliable asking the time or to pause ur music mgl Samsung actually cooked up with its ai this time the camera is pretty good also its just overall good for the price its shocking tbh to get a phone of that quality for its price kinda feels luxurious but yeah good product for day to day use would be upgrading to a s23 ultra in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product runs slow
on June 1, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] The galaxy AI works good but phone lags bad .it runs really slow.
Value
1
Response from Samsung USBy R&R, June 2, 2026
Hey there Jessica,
Thank you for taking the time to share your feedback. The Galaxy A17 5G provides a smooth everyday experience, complete with features designed to keep up with your daily routine. We understand that performance can significantly impact your user experience.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes irrelevant files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then press Done. For more information, please check the online article linked below. We appreciate your insights regarding both the phone and Smart AI. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for taking the time to share your feedback. The Galaxy A17 5G provides a smooth everyday experience, complete with features designed to keep up with your daily routine. We understand that performance can significantly impact your user experience.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes irrelevant files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then press Done. For more information, please check the online article linked below. We appreciate your insights regarding both the phone and Smart AI. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This has great features an good camera quality
on June 1, 2026
Posted by: Taylorgirl6323
[This review was collected as part of a promotion.] I use my device for my main phone. I use it for pictures, games, work, emails , ect. The camera has good quality takes great pictures, has really good storage and has fast speed. The galaxy AI has been so helpful with anything that I have a question about or need to do. I would recommend this device to many others for it is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but maybe not enough...
on June 1, 2026
Posted by: Mysticpapa
[This review was collected as part of a promotion.] The phone works well for what it is. Budget friendly. Dont expect smooth multi tasking or performance on the more tasking apps.
Slow reaction time, poor sensitivity on screen
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hiya Mysticpapa,
Thank you for your feedback! The Galaxy A17 5G features a vibrant display, practical everyday functions, and a design that offers excellent value in daily use. We understand how important performance and screen responsiveness are during regular usage, and we appreciate you sharing your experience with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback! The Galaxy A17 5G features a vibrant display, practical everyday functions, and a design that offers excellent value in daily use. We understand how important performance and screen responsiveness are during regular usage, and we appreciate you sharing your experience with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung because of the themes and it works
on June 1, 2026
Posted by: Vampi2shop
[This review was collected as part of a promotion.] I don't use the Ai still learning this phone I just got it like a week ago
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a believer
on June 1, 2026
Posted by: Amazingzay
[This review was collected as part of a promotion.] Definitely not an android person but this phone has definitely changed my mind about androids.
Value
5
Written by a customer while visiting Samsung US