Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Wanted an upgrade, got similar issue.
on March 28, 2026
Posted by: DzNutz4SGalaxys
[This review was collected as part of a promotion.] I ordered the A17 5G in hopes of elieviating a couple of internal errors that kept haunting me with the A16 5G. The errors are system UI not responding, and process system not responding.
The reason I say the errors are is because the same errors are being triggered on the A17 that were happening on the A16. I have yet to contact Samsung or the service that I used to get the device through. I will have to offer a pt.2 to this review once I contact both and see if I can get the error figured out. I just feel that having the same two errors happening right after turning the device on and using it kind of worries me. Stay tuned...I'm hoping Galaxy Ai can save the day
The reason I say the errors are is because the same errors are being triggered on the A17 that were happening on the A16. I have yet to contact Samsung or the service that I used to get the device through. I will have to offer a pt.2 to this review once I contact both and see if I can get the error figured out. I just feel that having the same two errors happening right after turning the device on and using it kind of worries me. Stay tuned...I'm hoping Galaxy Ai can save the day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and easy to use
on March 28, 2026
Posted by: Natdog
[This review was collected as part of a promotion.] My Galaxy A17 is a great phone, I use this device for everything. My favorite thing is my assistant that I can ask it anything and it can connect with anything I need to do. I recommend this phone to everybody I know.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This A 17 5G is overall an excellent phone
on March 28, 2026
Posted by: Dickie
[This review was collected as part of a promotion.] I use my phone almost constantly every day. It is my life line in the country and is important to my wellbeing and enjoyment. It is fantastic!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 28, 2026
Posted by: QueenLibra36
[This review was collected as part of a promotion.] I really like Samsung Galaxy its reliable and has enough storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable phone
on March 28, 2026
Posted by: GreatPhone
[This review was collected as part of a promotion.] I’ve used the Samsung Galaxy A17 5G in the past, and honestly, it surprised me in a good way.
I wasn’t expecting much at first since it’s a budget phone, but it handled everyday things really well. I used it for calls, social media, watching videos, and even some light gaming, and it didn’t give me any major issues. The screen is actually really nice and big, which made watching YouTube and scrolling feel smooth and enjoyable.
One of my favorite things was the battery life. I could go the whole day without stressing about charging it, which is a big deal for me since I’m usually busy. The camera was also pretty decent — nothing crazy, but definitely good enough to capture family moments and everyday pictures.
Of course, it’s not perfect. Sometimes it slowed down a bit when I had too many apps open, but for the price, I think it’s totally fair.
Overall, from my experience, it’s a great phone if you’re looking for something affordable that still gets the job done. I’d definitely recommend it for everyday use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
1st time A series user (former S series owner)
on March 28, 2026
Posted by: SleepyMomma
[This review was collected as part of a promotion.] This is the 1st time I and my Adult son have used an A series galaxy device. The last phones we had were Galaxy S22's.
I find the phone to be capable for phone calls and streaming. However, if you are trying to do multiple things at once, the phone can be very slow.
I find the phone to be capable for phone calls and streaming. However, if you are trying to do multiple things at once, the phone can be very slow.
My son and I have also both noticed that using the phone to do several things at once can cause it to have program crashes (messaging or even the operating system) causing you to have to restart those programs.
The pictures are great. They have great detail, but they may be slow to capture, which may not be the greatest for people with small children or pets (since they do not sit still for very long).
The phone would be great for a much younger or older crowd whom do not use it to do nearly as many things as much. I however, am looking to upgrade already to a galaxy S series phone once again.
Value
3
Response from Samsung USBy R&R, March 30, 2026
Good day SleepyMomma,
Thank you for sharing your detailed experience with the Galaxy A17 5G. It's great to hear that the camera quality and everyday functionality are impressive. The A17 5G is designed to handle essential tasks and entertainment while offering features that enhance daily use for a wide range of users. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed experience with the Galaxy A17 5G. It's great to hear that the camera quality and everyday functionality are impressive. The A17 5G is designed to handle essential tasks and entertainment while offering features that enhance daily use for a wide range of users. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy is My World
on March 28, 2026
Posted by: SamsungSam
[This review was collected as part of a promotion.] Im be happily lost in space as long as my Galaxy can find me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 28, 2026
Posted by: Netzelmom420
[This review was collected as part of a promotion.] It works like it should and holds a charge for a long time
Value
5
Written by a customer while visiting Samsung US