Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
A17 5g phone
on March 30, 2026
Posted by: Stinkylizard
[This review was collected as part of a promotion.] Galaxy Ai is wonderful and helpful in tasks! It is by far the best feature of the phone!
The phone is lagging and the service is not as good as some other devices on the same network!
Tap to pay is great!
Camera is pretty good.
For the price ...quality is OK! But you do get what u pay for!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Exact same phone as the A15 5G,
on March 30, 2026
Posted by: Messy2
[This review was collected as part of a promotion.] There's nothing really special about it, it runs ridiculously slow, and it's always telling me I need to restart. The system UI not responding message is always popping up, and it won't let me do two things at once. I can't Google and talk on the phone at the same time because the phone always freezes. I miss the A32
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hey Messy2,
Thanks for sharing your experience with the Galaxy A17 5G. It's helpful to hear that you've used other Galaxy models and can compare them across devices. Daily performance may vary depending on usage, and your feedback highlights what matters most for multitasking.
The Quick Optimization feature boosts your device's performance by finding apps that use too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To optimize your device, go to Settings, swipe to and tap on Device Care, then choose Optimize Now, and finally tap Done. For more details on keeping your device running smoothly, please check out the online article linked below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A17 5G. It's helpful to hear that you've used other Galaxy models and can compare them across devices. Daily performance may vary depending on usage, and your feedback highlights what matters most for multitasking.
The Quick Optimization feature boosts your device's performance by finding apps that use too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To optimize your device, go to Settings, swipe to and tap on Device Care, then choose Optimize Now, and finally tap Done. For more details on keeping your device running smoothly, please check out the online article linked below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 30, 2026
Posted by: Phillipuofm
[This review was collected as part of a promotion.] Nice for looking up stuff on you tube ai is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Storage and communication
on March 30, 2026
Posted by: Dlwmorgan
[This review was collected as part of a promotion.] Does not have enough storage and is slow to communicate.
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hello there Dlwmorgan,
We appreciate your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday communication and apps. To ensure smooth operation, it’s important to manage your storage and background activities. If you’re concerned about having unnecessary files on your device, it’s time to clear out your storage.
To do this, follow these steps:
1. Open the Settings app.
2. Swipe to and tap on Device Care.
3. Tap Storage.
4. Select a category with items you want to remove, such as Images.
5. Touch and hold an item to select it, then choose any additional items you wish to delete.
6. Once you’ve made your selections, tap Delete or Delete All, and then confirm by tapping Move to Trash.
For more detailed information on how to keep your device storage free and optimized, please check out our online guide linked below.
Thank you for sharing your thoughts and for making Samsung a part of your daily routine!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday communication and apps. To ensure smooth operation, it’s important to manage your storage and background activities. If you’re concerned about having unnecessary files on your device, it’s time to clear out your storage.
To do this, follow these steps:
1. Open the Settings app.
2. Swipe to and tap on Device Care.
3. Tap Storage.
4. Select a category with items you want to remove, such as Images.
5. Touch and hold an item to select it, then choose any additional items you wish to delete.
6. Once you’ve made your selections, tap Delete or Delete All, and then confirm by tapping Move to Trash.
For more detailed information on how to keep your device storage free and optimized, please check out our online guide linked below.
Thank you for sharing your thoughts and for making Samsung a part of your daily routine!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 30, 2026
Posted by: Marlene
[This review was collected as part of a promotion.] I know I know my phone is old but I love it. Can't wait to see what Galaxy AI comes up with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung A17 5G Review
on March 30, 2026
Posted by: JustBern
[This review was collected as part of a promotion.] I've gotten my Samsung A17 5G as a upgrade a week and a half ago after a accident with my old phone. My A17 5G is so much better than my old phone. It faster, visuals are impressive & it's much bigger and sturdier than my old phone. Overall, I'm glad that accident happened, because I've gotten a better phone out of the situation. Feels good to have a better & awesome phone now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone crashes
on March 30, 2026
Posted by: Inara23
[This review was collected as part of a promotion.] The phone tends to crash often now with the latest updates but the camera quality is amazing and the battery life is 10/10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 30, 2026
Posted by: STARBOI
[This review was collected as part of a promotion.] Runs good good features for me and good camera quality
Value
5
Written by a customer while visiting Samsung US