Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,211 Reviews)
Rating breakdown 3,211 reviews
5 Stars
1,920
4 Stars
710
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
This product is good , but it is slow and it lags
on May 23, 2026
Posted by: JHARM85
[This review was collected as part of a promotion.] So like movies, music, all those things, those features are pretty good.I don't have many issues with that.The battery dies pretty quick.I mean , quicker than I like , and there is some lagging going on.
Value
3
Response from Samsung USBy R&R, May 26, 2026
Good day JHARM85,
Thank you for leaving a review for your Galaxy A17 5G! We're thrilled to hear that you're enjoying features like music, movies, and photos on your device. When it comes to extending battery life, it all depends on your settings preferences.
Samsung Galaxy phones come with a range of settings and features to help you monitor and extend your device's battery life. You can track battery performance and use power-saving modes when needed to maximize battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity and monitor how much battery different apps are consuming.
To access this information, open the Settings app, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap "View Details" to see app usage, along with Screen On and Screen Off times. This will help you identify which apps are draining your battery the most.
For more tips on getting the most out of your Galaxy A17 5G’s battery, please check out the link provided below. We appreciate you taking the time to share your experience. Thank you for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for leaving a review for your Galaxy A17 5G! We're thrilled to hear that you're enjoying features like music, movies, and photos on your device. When it comes to extending battery life, it all depends on your settings preferences.
Samsung Galaxy phones come with a range of settings and features to help you monitor and extend your device's battery life. You can track battery performance and use power-saving modes when needed to maximize battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity and monitor how much battery different apps are consuming.
To access this information, open the Settings app, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap "View Details" to see app usage, along with Screen On and Screen Off times. This will help you identify which apps are draining your battery the most.
For more tips on getting the most out of your Galaxy A17 5G’s battery, please check out the link provided below. We appreciate you taking the time to share your experience. Thank you for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it worked great fast and it's over
on May 23, 2026
Posted by: Stevesbaby
[This review was collected as part of a promotion.] I have used my Galaxy AI a couple times and it works great every time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works great.
on May 23, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy AI is awesome, I can use it for work, play, and school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great it's a very important part of
on May 23, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] My A17 5G Galaxy phone is used daily for a number of things I use AI to make it easier to operate and help with my activity. I use for gaming, streaming, texting calling appointments important dates it's great I would recommend this phone to anyone. It's easy to operate has many great features and a very affordable price. I have no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone
on May 23, 2026
Posted by: Ninjananny
[This review was collected as part of a promotion.] I love this phone. So easy to use. And the new galaxy Ai is off the charts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has great features
on May 22, 2026
Posted by: BreezyBre
[This review was collected as part of a promotion.] I use it for everyday of everything with my Samsung phone this for all u do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome device!
on May 22, 2026
Posted by: Watagatapitusberry
[This review was collected as part of a promotion.] Great phone for daily use. Has Galaxy AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is very slow
on May 22, 2026
Posted by: Bubbz425
[This review was collected as part of a promotion.] I use it for everything and can't do multiple things at once
Value
2
Response from Samsung USBy R&R, May 26, 2026
Greetings Bubbz425,
Thank you for sharing your experience with the Galaxy A17 5G. We understand that day-to-day performance is crucial, especially since you rely on your phone for various tasks throughout the day. To enhance your multitasking capabilities, we recommend using the Split Screen feature. This allows you to perform multiple tasks on one screen, such as taking notes while watching a video or browsing the web while checking your email.
Here’s how to enable Split Screen view:
1. Tap the Recent apps key.
2. Select the app icon of the app you want to use, then choose "Open in split screen view."
3. Choose the second app you would like to use.
To open one app completely, simply adjust the divider in the middle of the screen by dragging it up or down, depending on which app you want to display in full screen.
To exit Split Screen view, tap the Recent apps key and swipe up on the window you want to close.
For more information on how to make the most of multitasking on your Galaxy A17 5G, please refer to the link provided below. We appreciate your feedback!
Use separate apps simultaneously on your Galaxy phone – Samsung
https://www.samsung.com/us/support/answer/ANS10004611/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We understand that day-to-day performance is crucial, especially since you rely on your phone for various tasks throughout the day. To enhance your multitasking capabilities, we recommend using the Split Screen feature. This allows you to perform multiple tasks on one screen, such as taking notes while watching a video or browsing the web while checking your email.
Here’s how to enable Split Screen view:
1. Tap the Recent apps key.
2. Select the app icon of the app you want to use, then choose "Open in split screen view."
3. Choose the second app you would like to use.
To open one app completely, simply adjust the divider in the middle of the screen by dragging it up or down, depending on which app you want to display in full screen.
To exit Split Screen view, tap the Recent apps key and swipe up on the window you want to close.
For more information on how to make the most of multitasking on your Galaxy A17 5G, please refer to the link provided below. We appreciate your feedback!
Use separate apps simultaneously on your Galaxy phone – Samsung
https://www.samsung.com/us/support/answer/ANS10004611/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US