Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,305 Reviews)
Rating breakdown 2,305 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
99
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Perfectly smooth transitions between tasks.
on April 2, 2026
Posted by: Scarcerabbitt
[This review was collected as part of a promotion.] Phone works flawlessly. Exactly capable of everything i ask of it. The Gemini feature makes it feel like u got a friend with u at all times. Never loose connection and performs like a champion. Great for the right price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A175G
on April 2, 2026
Posted by: GamerGirl
[This review was collected as part of a promotion.] I use my device for gaming, social media, my glucose monitor. I love it. So happy with my phone. Works fast compared to what I had before. Graphics on this phone is really nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very Slow Phone
on April 1, 2026
Posted by: LimitedEdition84
[This review was collected as part of a promotion.] This phone is terribly slow and I'm not talking about my actual service. I'm talking about this phone is slow when going from app to app or from unlocking the phone to your Home screen. It's ridiculous really! I work as a delivery driver so when I'm at someone's house about to drop an order off I sure don't want to be just sitting in their driveway trying to get the app to open since usually I am using the "map's" app. It just makes me feel uncomfortable. People have guns and things now days and people don't just trust anyone anymore. I get it! When I see someone turn in my driveway I start to wonder who it is, why they are there, and such. I get nervous. I don't want my customers to feel any type of way because I am in their driveway trying to pull up the app and their information or scan the items to be delivered and such. They need to fix it or discontinue the phone! I love Samsung products except this one! 😒 Now I have tried some of the Galaxy A. I. things and it has helped me so much when I needed a cover letter written and other things I used it for. Crazy how smart A. I. is getting too. Wow!!
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hi there LimitedEdition84,
Thank you for sharing your experience! The Galaxy A17 5G is designed to handle everyday tasks on the go, and it’s great to hear that Galaxy AI has been helpful in your daily routine. Keeping your apps and settings optimized can lead to smoother performance. However, if you are using a GPS application, you might notice your device slowing down due to the processing power it requires. You can improve your device's performance by optimizing it in the Device Care section under Settings. For more information, please review the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! The Galaxy A17 5G is designed to handle everyday tasks on the go, and it’s great to hear that Galaxy AI has been helpful in your daily routine. Keeping your apps and settings optimized can lead to smoother performance. However, if you are using a GPS application, you might notice your device slowing down due to the processing power it requires. You can improve your device's performance by optimizing it in the Device Care section under Settings. For more information, please review the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad could be better Galaxy AI
on April 1, 2026
Posted by: JUSTME
[This review was collected as part of a promotion.] Not bad pretty good "Samsung AI" it freezes more then it should no
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 1, 2026
Posted by: HannahMarieMyb
[This review was collected as part of a promotion.] I have loved galaxy devices since I bought my first one several years ago. I honestly went into my purchase of the A17 with slight doubt because several people had told me that the A series was basically like the knock off of the S series. In my experience the knock products typically aren't the same quality as the main product. Isn't that the meaning of knock off? Anyway, I certainly have to eat my words on this one because I love my phone, and am so glad I decided to go ahead and buy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Features But could be better.
on April 1, 2026
Posted by: SamsungUser2010
[This review was collected as part of a promotion.] This phone is pretty good and works good on some features including the battery life and camera but some other things that could be addressed or better would be the system itself it is pretty slow and when it comes to running apps it lags, A LOT but the phone itself and what its made to do works and honestly I use it every day and it's pretty reliable for sure but another problem I have ran into with using this phone is the Internet or signal of the phone cutting out some times which is pretty annoying but it's ok because it could be me and where I am situated at. The galaxy ai in the phone works amazingly and the ai that is integrated into the phone is pretty good for photos and good for questions or everyday needs.
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hiya SamsungUser2010,
It's wonderful to see how much you're enjoying features like the camera and Galaxy AI! The Galaxy A17 is designed to handle daily tasks while providing smart features that make everyday use more intuitive and reliable.
To improve your device's network performance, you can adjust its mobile network settings. This will help you manage your connection and may even affect your monthly bill. To do this, swipe down from the top of the screen and tap the Settings icon. From there, select "Connections," then tap "Mobile networks." Here, you will find options such as signal strength and network mode.
If you notice weaker signal strength in certain locations, consider contacting your carrier for assistance in improving your service. If you need further help, please don't hesitate to reach out to our Samsung Support Team. We are always here to assist you. Thank you for being a valued Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to see how much you're enjoying features like the camera and Galaxy AI! The Galaxy A17 is designed to handle daily tasks while providing smart features that make everyday use more intuitive and reliable.
To improve your device's network performance, you can adjust its mobile network settings. This will help you manage your connection and may even affect your monthly bill. To do this, swipe down from the top of the screen and tap the Settings icon. From there, select "Connections," then tap "Mobile networks." Here, you will find options such as signal strength and network mode.
If you notice weaker signal strength in certain locations, consider contacting your carrier for assistance in improving your service. If you need further help, please don't hesitate to reach out to our Samsung Support Team. We are always here to assist you. Thank you for being a valued Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use.tha
on April 1, 2026
Posted by: Ddkat70
[This review was collected as part of a promotion.] The Samsung phones I use all the time the Samsung AI is helpful. Right now I am using the A series and they are great phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to navigate
on April 1, 2026
Posted by: Dawn72804
[This review was collected as part of a promotion.] I love my Galaxy. I tried other brands and this one by far stands out the most for excellence.
Value
5
Written by a customer while visiting Samsung US