Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
Upgraded from the A16
on March 14, 2026
Posted by: Cnjraines
[This review was collected as part of a promotion.] It's a decent phone the only issue I have with it is occasionally the os system restarts the phone without turning it completely off and then I have to restart it
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hi Cnjraines
Thank you for sharing your thoughts with us. The Galaxy A17 5G is designed to deliver reliable performance for communication, media, and applications. However, certain apps may cause random or frequent reboots on your phone or tablet. To troubleshoot this concern, you can try performing a software update, a factory reset, or enabling Safe Mode to determine if an app is causing the problem.
For more information on preventing your device from rebooting repeatedly, please refer to the online article linked below. Additionally, closing unused apps or restarting your device may help improve performance in some cases. Thank you for being a valued Samsung customer.
Samsung phone or tablet reboots repeatedly
https://www.samsung.com/us/support/troubleshoot/TSG10001548/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. The Galaxy A17 5G is designed to deliver reliable performance for communication, media, and applications. However, certain apps may cause random or frequent reboots on your phone or tablet. To troubleshoot this concern, you can try performing a software update, a factory reset, or enabling Safe Mode to determine if an app is causing the problem.
For more information on preventing your device from rebooting repeatedly, please refer to the online article linked below. Additionally, closing unused apps or restarting your device may help improve performance in some cases. Thank you for being a valued Samsung customer.
Samsung phone or tablet reboots repeatedly
https://www.samsung.com/us/support/troubleshoot/TSG10001548/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Yeng and Yang of functions and design
on March 14, 2026
Posted by: 1Loves2Share1
[This review was collected as part of a promotion.] Joke or a aptitude survey for summary of S/D? Idk maybe the out with the old in with the new just got picky. So trade-in order swap for the new version or next I line should be within the same company and stop material impotence and offers access to reform / refine. Recycling is not efficient alone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good basics, poor multitask
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy A17 5G is an honest entry-level device. It features a nice display and great battery life for daily streaming and simple tasks. However, it struggles significantly with multitasking. The performance slows down when switching between multiple business apps or handling heavy workloads. While it works well as a basic secondary phone, it lacks the power for a fast-paced professional routine. It is a reliable but very simple device.
Value
3
Response from Samsung USBy R&R, March 15, 2026
Hi michaelurrutia0223,
Thank you for sharing your thoughts on the Galaxy A17 5G. Devices in the Galaxy A series are designed to provide reliable performance for everyday use. They feature a vibrant display and long-lasting battery life, which many users rely on for streaming, communication, and daily tasks. The Galaxy ecosystem also includes built-in tools that help manage performance and ensure that the device runs efficiently over time. The A series offers a practical way to stay connected while enjoying essential Galaxy features. We appreciate your contribution to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. Devices in the Galaxy A series are designed to provide reliable performance for everyday use. They feature a vibrant display and long-lasting battery life, which many users rely on for streaming, communication, and daily tasks. The Galaxy ecosystem also includes built-in tools that help manage performance and ensure that the device runs efficiently over time. The A series offers a practical way to stay connected while enjoying essential Galaxy features. We appreciate your contribution to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone Ever
on March 14, 2026
Posted by: Ambush5150
[This review was collected as part of a promotion.] I love my A17G series phone. I used to have the older model. But this one is so much more efficient and fast. I can watch movies download all the gaming apps and my phone still runs at its regular speed! Highly Recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features offered
on March 14, 2026
Posted by: Sincere
[This review was collected as part of a promotion.] I use my device as my business phone, I handle all my business on my galaxy
Value
5
Response from Samsung USBy R&R, March 14, 2026
Hi Sincere,
Thank you for sharing your thoughts about Galaxy A17 5G. The device is designed to offer a balance of performance, display quality and practical features. We’re glad to hear the experience is working well for your everyday needs. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about Galaxy A17 5G. The device is designed to offer a balance of performance, display quality and practical features. We’re glad to hear the experience is working well for your everyday needs. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 14, 2026
Posted by: Cocacolakid
[This review was collected as part of a promotion.] This Galaxy AI17 is great for everything it was designed for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good image graphics and best camera in history .
on March 14, 2026
Posted by: Rosal9455
[This review was collected as part of a promotion.] I use it for calling purposes and looking at social media or making tik tok videos on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Start over Samsung
on March 14, 2026
Posted by: RoyBoi04
[This review was collected as part of a promotion.] I'm not sure what Samsung was thinking when they came out with his phone but the a16 5G works better still slow and everything but totally 16 runs way better the 17 crashes all the time when I go to send a message it gets stuck Frozen sending the message all the time can't run multiple apps at the same time like I said the Samsung need to really need to redo and start over with that phone.
Value
1
Response from Samsung USBy R&R, March 15, 2026
Hello RoyBoi04,
Thank you for sharing your experience with the Galaxy A17 5G. Reliable communication and smooth performance are essential components of any smartphone experience, and feedback like yours helps us understand what matters most to users. The Galaxy A17 5G is designed to support everyday tasks such as messaging, streaming, and staying connected throughout the day. It continuously evolves with software updates and optimization tools integrated into the Samsung ecosystem. Many Galaxy users appreciate features like Device Care and system updates, which help keep their phones running smoothly over time. Thank you for being a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Reliable communication and smooth performance are essential components of any smartphone experience, and feedback like yours helps us understand what matters most to users. The Galaxy A17 5G is designed to support everyday tasks such as messaging, streaming, and staying connected throughout the day. It continuously evolves with software updates and optimization tools integrated into the Samsung ecosystem. Many Galaxy users appreciate features like Device Care and system updates, which help keep their phones running smoothly over time. Thank you for being a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US