Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(1,812 Reviews)
Rating breakdown 1,812 reviews
5 Stars
1,114
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great device. Smooth Sleak and Reliable!
on May 31, 2026
Posted by: Gphone
[This review was collected as part of a promotion.] Can do practicals everything except drive my car. Very comfortable using No need for Big user manual.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sucks bad
on May 31, 2026
Posted by: Mruphy
[This review was collected as part of a promotion.] Its really slow and dont work right always having problems with my apps
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hey there Mruphy,
Thank you for sharing your feedback on the Galaxy A17 5G. This device is designed with helpful Galaxy features and reliable connectivity to support your everyday tasks. We understand how frustrating it can be when apps and overall performance are less responsive than expected.
If you are experiencing unresponsive apps, it may be time for a "spring cleaning." There's no need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. This will remove any problematic files or bugs within the app. Additionally, using your device’s Device Care features can help limit background apps and extend your battery life.
Clearing the app cache is like a cleanse for your apps; it eliminates residual files that could be slowing them down. To clear the app cache, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, and then tap **Clear cache**.
For more information, please check out the link provided below. We appreciate your feedback and thank you for being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. This device is designed with helpful Galaxy features and reliable connectivity to support your everyday tasks. We understand how frustrating it can be when apps and overall performance are less responsive than expected.
If you are experiencing unresponsive apps, it may be time for a "spring cleaning." There's no need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. This will remove any problematic files or bugs within the app. Additionally, using your device’s Device Care features can help limit background apps and extend your battery life.
Clearing the app cache is like a cleanse for your apps; it eliminates residual files that could be slowing them down. To clear the app cache, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, and then tap **Clear cache**.
For more information, please check out the link provided below. We appreciate your feedback and thank you for being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is a good mid-range device
on May 31, 2026
Posted by: Granthamj34
[This review was collected as part of a promotion.] I use it for social media and streaming apps and it's good at those things but definitely not comparable to flagship gaming performance but still gets the job done
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A17 ¡I LOVE MINE!
on May 31, 2026
Posted by: Jamshat123
[This review was collected as part of a promotion.] I\n Absolutely. Love my Samsung Galaxy, a 17 phone I have gone from Samsung Galaxy A 13 - A14 -A15-A16- all the way to my new A17. This has by far been my favorite galaxy device that I've owned. The large display screen is makes it so easy to read the prints and see the photos which brings me to the camera to the a 17 offers great quality photos several modes. I just love it. If I were to change anything on this phone, it would be the amount of memory that it holds.I always seem to be running out of space but I also take thousands of photos a week. You see with my business.I take before and after photos of every job that I do so I use quite a bit of memory.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Affordable Smartphone that gets the job done
on May 31, 2026
Posted by: ItsChynna
[This review was collected as part of a promotion.] I love this phone especially the Galaxy AI feature I was always use different Ai apps now I dont have to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A17 5G Works Great
on May 31, 2026
Posted by: Jruger26
[This review was collected as part of a promotion.] This device works great!! Has a plethora of features. In fact, besides not being larger and not having the Flip or Fold or Gorilla glass features it has everything else from the NFC feature and Knox security to 5g service and up to 12 gigs of Ram. He Galaxy AI works seamlessly with the phone and its features. It's affordable and carried by most service providers. Get yours today!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Completely setting up my phone and learning it.
on May 31, 2026
Posted by: Littledee
[This review was collected as part of a promotion.] It didn't come with anything except a plug with no box...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 31, 2026
Posted by: Mari3857
[This review was collected as part of a promotion.] Overall really reliable phone for calls text apps streaming and especially galaxy AI great feature that really helps improve anything creative and profitable.
Value
4
Written by a customer while visiting Samsung US