Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,307 Reviews)
Rating breakdown 2,307 reviews
5 Stars
1,392
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great picture great camera
on April 13, 2026
Posted by: Stephbby
[This review was collected as part of a promotion.] Everyday personal use for pictures to do daily task it's overall great I would give it a 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: TimTeto
[This review was collected as part of a promotion.] This is a great phone as always samsung we love it highly recommend thank you samsung for the great service
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone sucks
on April 13, 2026
Posted by: Steve1701
[This review was collected as part of a promotion.] Galaxy AI. This phone sucks. The keyboard keeps dropping off when I am in the middle of typing a message and I've got to wait several seconds for it to reappear. I have two texting apps. The Google one will not give me notifications. The Samsung one (the one that actually works) is being discontinued in July 2026. When the phone is in my pocket it will open and start playing music and other apps. When I try to open it, I usually have to make several attempts to open using the fingerprint sensor. I can't make an outbound phone call when I'm in my apartment for some reason. It used to work, but not anymore and I live in a major city. Other than that laundry list of flaws, it's a great phone.
Value
1
Response from Samsung USBy R&R, April 15, 2026
Greetings Steve1701,
Thank you for sharing your experiences with your Galaxy A17 5G. It's designed to handle everyday tasks, and your feedback on its responsiveness, notifications, and overall usability is valuable in highlighting the full experience.
It seems your phone could benefit from a quick optimization. To monitor your device's performance, you can use the Device care feature, which provides an overview of your battery, storage, and RAM. This feature also lets you automatically optimize your phone or tablet for faster, more efficient performance.
The Quick optimization feature enhances your device's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, removes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy:
1. Go to Settings.
2. Swipe to and tap Device care.
3. Tap Optimize now, and then tap Done.
For more information, please check the online resources provided below.
If you're experiencing issues with connections and outbound calls being redirected, this could be a glitch with your carrier. We recommend reaching out to your network provider to discuss your experience, as there may be specific steps you need to follow in your device settings that vary by carrier.
Thank you for your feedback, and for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experiences with your Galaxy A17 5G. It's designed to handle everyday tasks, and your feedback on its responsiveness, notifications, and overall usability is valuable in highlighting the full experience.
It seems your phone could benefit from a quick optimization. To monitor your device's performance, you can use the Device care feature, which provides an overview of your battery, storage, and RAM. This feature also lets you automatically optimize your phone or tablet for faster, more efficient performance.
The Quick optimization feature enhances your device's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, removes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy:
1. Go to Settings.
2. Swipe to and tap Device care.
3. Tap Optimize now, and then tap Done.
For more information, please check the online resources provided below.
If you're experiencing issues with connections and outbound calls being redirected, this could be a glitch with your carrier. We recommend reaching out to your network provider to discuss your experience, as there may be specific steps you need to follow in your device settings that vary by carrier.
Thank you for your feedback, and for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the A series phones
on April 13, 2026
Posted by: Maine32
[This review was collected as part of a promotion.] I love my phone because its powerful and it suits me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A15 5G
on April 13, 2026
Posted by: Galaxy888
[This review was collected as part of a promotion.] My device is good. However, I would like more up to date features, without purchasing a New Phone. Playing music in the background, should not be interrupted with ads. Would like to work with multiple windows as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product for the price
on April 13, 2026
Posted by: Lemonshop
[This review was collected as part of a promotion.] My Galaxy AI 17 android cell phone is an excellent product for the price. If you are a Senior who want a practical cell phone for day to day use that use without having to become a cell phone guru, this is the phone for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 13, 2026
Posted by: OniguyX3
[This review was collected as part of a promotion.] Its an awesome phone all around. Clear videos and pictures. Never had a dropped call or issues access my apps. Dropped it over a dozen times and have yet took an damage to the screen. Perfect device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the erase feature it come in handy
on April 13, 2026
Posted by: Fangfiingfoom
[This review was collected as part of a promotion.] I use the ai feature to erase unwanted objects in the picture it comes in clutch
Value
5
Written by a customer while visiting Samsung US