After having my phone for 8 years I finally got an upgrade and I've been very happy with the A17 so far. It does everything I need it to do. Happy with my purchase.
Had issues transferring data from old phone to new
I would recommend this to a friend!
By Samsung, February 18, 2026
Hi there Gillstick, thank you for sharing your experience of your Samsung Galaxy A17 with us. We know how important all of your data is to you every day, and we would love to assist you are continuing to experience this matter with your device. We recommend reaching out directly to our team of experts through chat for assistance in seeing what options may be available to assist you. We appreciate you being a Samsung customer. -Elizabeth
Hello there, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy A17. We know how important your phone is to you every day, and wanting the best possible experience with your device. We have an article available online to help you with the display freezing you mention titled "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available through chat to offer any additional assistance available if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Lost all my calendar entries and lost all my text messages prior to 12/11/25
Thought there was suppose to be a cloud backup}
By Samsung, February 26, 2026
Hello Jerry159, we appreciate you sharing your experience of your Samsung Galaxy A17 with us. We know how important all of your data is to you and needing your calendar and texts to be as up to date as possible. Please, reach out to our team of experts through chat to determine what steps may need to be taken, or options may be available to resolve this experience and help ensure it does not happen in the future. We appreciate you being a Samsung customer. -Elizabeth