Customer reviews from ATT.com
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
3.1
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
39
4 Stars
15
3 Stars
4
2 Stars
9
1 Star
38
51%of customers recommend this product.
(
41 out of
80)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Posted by: Slerpless
Verified Purchase:Yes
Much more storage than my old phone.
Response from ATT.comBy AT&T CARE - Isabella, September 17, 2026
Thank you for taking the time to share your feedback. We are glad to hear that the increased storage capacity and overall value of your new Galaxy A17 5G have been a great upgrade from your old phone. 💙
Written by a customer while visiting ATT.com
Posted by: Princess Lamb
Verified Purchase:Yes
Samsung is excellent choice. I really love the phone
Response from ATT.comBy AT&T, AT&T Care, September 6, 2026
Thank you for the feedback! We completely agree that Samsung is an excellent choice, and we are happy to hear how much you love your new phone. If you ever need assistance from us, you can contact us through our official social media channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Senior 71
Verified Purchase:Yes
Love it. Easy setup instructions included
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 14, 2026
We're so glad to hear that you're loving your new Galaxy A17 5G and that the setup process was quick and easy for you.
Thank you for choosing AT&T to keep your new pocket secretary seamlessly connected. 💙
Thank you for choosing AT&T to keep your new pocket secretary seamlessly connected. 💙
Written by a customer while visiting ATT.com
Posted by: RaviJ
Verified Purchase:Yes
Love the new samsung a17.
Response from ATT.comBy AT&T CARE - Andres, September 10, 2026
Hello, RaviJ.
Thank you for the wonderful feedback! We are thrilled to hear that you love your new Samsung Galaxy A17.
We appreciate you choosing AT&T, and we hope you continue to enjoy your new phone!
Thank you for the wonderful feedback! We are thrilled to hear that you love your new Samsung Galaxy A17.
We appreciate you choosing AT&T, and we hope you continue to enjoy your new phone!
Written by a customer while visiting ATT.com
Posted by: TheresaWheels
from Scranton
Verified Purchase:Yes
Im not a fan of this new phone. It is slow to commands and the camera is worse than the older Samsung i had.
No, I would not recommend this to a friend.
By Samsung, August 31, 2026
Hi there TheresaWheels, we appreciate your feedback on your Samsung Galaxy A17. We understand how important your device is to you every day for a range of tasks. We have some resources available online to help you maximize the speed of your device at your convenience titled "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available to assist you through chat if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: EMUS
from Philadelphia
Verified Purchase:Yes
I have never had a phone slow before
No, I would not recommend this to a friend.
By Samsung, August 25, 2026
Hello EMUS, thank you for your feedback on your Samsung Galaxy A17. We completely understand how distressing it can be when your device is not meeting your expectations in functionality. We have some resources available online to help you maximize the speed of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available through chat to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: d3zil00
Verified Purchase:Yes
This is greater starter phone for a child. I am using this phone for my child. I use google to monitor activity, screen time, and location.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mr O
from New Orleans, LA
Verified Purchase:Yes
This is by far the slowest phone I have every used. It has such a bad delay simple tasks take forever. Simple text, swapping between apps, opening anything, etc.
Not to mention when your using an app and need a text or email verification. When you swap apps to get the code, when you return to the app it basically starts over the code becomes invalid because you left the login page asking for the code in the first time.
I DON'T recommend this phone to anyone.
No, I would not recommend this to a friend.
By Samsung, August 21, 2026
Hello Mr O, thank you for sharing your thoughts about your Samsung Galaxy A17 with us. We understand how frustrating it is when your device is not meeting your expectations in functionality. We have some resources available online to help you maximize the speed and responsiveness of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com