Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,307 Reviews)
Rating breakdown 2,307 reviews
5 Stars
1,392
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
This product is good!!!
on April 13, 2026
Posted by: Kamekudji10
[This review was collected as part of a promotion.] Battery is very resistant
Musique and video are easy and clear
Musique and video are easy and clear
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The phone operating system keeps crashing'
on April 13, 2026
Posted by: DOZER0304
[This review was collected as part of a promotion.] It keeps telling me to restart. Every time I do it immediately says the operating system isn't responding. It lags horribly.
Value
2
Response from Samsung USBy R&R, April 14, 2026
Howdy DOZER0304,
Thank you for sharing your thoughts on the Galaxy A17 5G. It's designed for everyday reliability, and your feedback on system performance and responsiveness is valuable in ensuring a smooth user experience. We understand that when your Galaxy phone freezes or crashes, it can be frustrating. The good news is that most of these concerns can be resolved without sending your device in for service.
To help prevent future freezes and crashes, consider taking simple actions such as rebooting your phone and updating the software. Below is a link to a resource that provides detailed troubleshooting options, including how to update your Galaxy phone, reboot it, and boot into safe mode to identify potential issues. If necessary, the resource will guide you through updating your device.
We hope this information is helpful. If you need further assistance, please don't hesitate to contact our Samsung Support Team. We are here to help. Thank you for being part of the Samsung family!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. It's designed for everyday reliability, and your feedback on system performance and responsiveness is valuable in ensuring a smooth user experience. We understand that when your Galaxy phone freezes or crashes, it can be frustrating. The good news is that most of these concerns can be resolved without sending your device in for service.
To help prevent future freezes and crashes, consider taking simple actions such as rebooting your phone and updating the software. Below is a link to a resource that provides detailed troubleshooting options, including how to update your Galaxy phone, reboot it, and boot into safe mode to identify potential issues. If necessary, the resource will guide you through updating your device.
We hope this information is helpful. If you need further assistance, please don't hesitate to contact our Samsung Support Team. We are here to help. Thank you for being part of the Samsung family!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has good features.
on April 13, 2026
Posted by: Brobro89
[This review was collected as part of a promotion.] I love the camera and it it's features, I also love all the other features such as the Microsoft features.i like how can use videos as my background or screen saver. Overall Im satisfied with this phone and I give it a 9 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had in years
on April 13, 2026
Posted by: 10001110101g
[This review was collected as part of a promotion.] For what I spent, I thought I was getting a dud. I'm so impressed with my galaxy a17. The screen is crystal clear. The overall structure is great. I drop it a lot. Not a crack or dent in sight. Only con is no earphone port.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect and has great features
on April 13, 2026
Posted by: Thrifter
[This review was collected as part of a promotion.] I use my device for everything online.
Streaming, gaming,
Streaming, gaming,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Shaya26
[This review was collected as part of a promotion.] Great phone all the way excellent battery life excellent connection and data speeds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's an excellent device that is up for any task!
on April 13, 2026
Posted by: DWB074
[This review was collected as part of a promotion.] Great device! Handles all my needs whether it be watching a movie or game via streaming,(without any buffering or lag whatsoever), or staying on top on all my social media platforms. Has ample storage with 128g internal. It also has an innovative way to get more RAM memory by utilizing some storage to increase your RAM to 4g when you need it. The battery may be my favorite function because it lasts ALL DAY and I stay on my phone from the time I get up till bed. It charges extremely fast as well as wirelessly. And the galaxy AI has made be a believer that it can help me in everyday life. It stays on top on my schedule better than I do. Thank you Samsung for such a great product at a truly affordable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great affordable phone!
on April 13, 2026
Posted by: Newsamsunguser
[This review was collected as part of a promotion.] I upgraded my phone and went from a moto g to the galaxy a17 5g. This phone is amazing for the price. It is affordable, fast, and it's perfect for what I use it for, which is basically calls, texts, email and social media.. the galaxy AI is also very helpful. For a budget phone, the a17 is definitely the best one I've had.
Value
5
Written by a customer while visiting Samsung US