Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,307 Reviews)
Rating breakdown 2,307 reviews
5 Stars
1,392
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Manito67
[This review was collected as part of a promotion.] Galaxy AI
Use phone for researching family history
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed
on April 13, 2026
Posted by: Jenkitty1993
[This review was collected as part of a promotion.] I use my phone for going online, watching videos, checking emails and social media. As well as texting and calls. Unfortunately this phone is the absolute worst phone I have owned. It will not load and has hug delays in text messaging and phone calls. No matter how many times I restart the phone or uninstall and reinstall apps it just doesn't work. Facebook messenger has a huge delays and glitches out. Taking a photo often makes my phone crash completely. I can't even take a photo.... Will never buy another A series phone!
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hello Jenkitty1993,
We understand how frustrating this situation has been for you. The Galaxy A17 5G is designed for everyday use, and your feedback regarding performance, messaging, and camera responsiveness highlights the importance of daily reliability.
If your device is experiencing glitches or slowdowns, you can improve its performance by clearing its memory. To do this, go to Settings, swipe to, and tap on Device care. Then, tap on Memory and select "Clean now" to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can add them to the Excluded apps list so that they remain open when using this feature.
For a more thorough memory clean, consider rebooting the phone occasionally. You can restart your device at any time by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select Restart, and then tap Restart again. You may need to enter your PIN or password once the reboot is complete.
For more tips on keeping your device running smoothly, please check out the online article linked below. We appreciate your feedback and thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand how frustrating this situation has been for you. The Galaxy A17 5G is designed for everyday use, and your feedback regarding performance, messaging, and camera responsiveness highlights the importance of daily reliability.
If your device is experiencing glitches or slowdowns, you can improve its performance by clearing its memory. To do this, go to Settings, swipe to, and tap on Device care. Then, tap on Memory and select "Clean now" to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can add them to the Excluded apps list so that they remain open when using this feature.
For a more thorough memory clean, consider rebooting the phone occasionally. You can restart your device at any time by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select Restart, and then tap Restart again. You may need to enter your PIN or password once the reboot is complete.
For more tips on keeping your device running smoothly, please check out the online article linked below. We appreciate your feedback and thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone.
on April 13, 2026
Posted by: Momof2
[This review was collected as part of a promotion.] I love how easy it is to use and how Galaxy AI makes it easier and quicker to do searches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is remarkable
on April 13, 2026
Posted by: GalaxyGuy
[This review was collected as part of a promotion.] I purchased the A17 for Galaxy AI use but also because unlike other models it had the ability to use SD card memory. The price doesn't reflect it's functionality and it's paid for itself already. It's great for using Galaxy Ai on the go in conjunction with other projects or out and about. The sound and clarity leave me speechless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has more then I expected
on April 13, 2026
Posted by: PrettyEyEbunny
[This review was collected as part of a promotion.] The product is amazing I love to game and listen to music and this phone allows me to do both with no problems this phone also is great for diabetics i can connect my CGM (continues glucose monitoring) and that helps me keep sugar levels in range to be honest I didn't know that I could do so much just on my phone alone galaxy Ai is great to get quick info even when driving hands free I can still ask questions and get real time answers
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great future
on April 13, 2026
Posted by: Hard2Love
[This review was collected as part of a promotion.] I use my Samsung device to watch movies and to play games and also to listen to music. Talking and texting is a given due to it being a cellphone duh !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Although this is only a .21+ series, it does the j
on April 13, 2026
Posted by: Kceramic
[This review was collected as part of a promotion.] My phone is a 21+ and it wasn't on your list.. guess it's time to start looking for a more current one. I do love the IA on this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this this phone!
on April 13, 2026
Posted by: MYBBWA17
[This review was collected as part of a promotion.] The A series is definitely stepping up it's game. I've owned several A series devices, but this one is my absolute favorite!
Value
5
Written by a customer while visiting Samsung US