Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,307 Reviews)
Rating breakdown 2,307 reviews
5 Stars
1,392
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
The UI needs a lot of work
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I am not excited about the UI. The AI interfaces are not as clean as they should could be. The memory and camera is up to par but would like AI to be integrated better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It's am older device an it's all bad
on April 13, 2026
Posted by: Timika
[This review was collected as part of a promotion.] I like my Galaxy but I really didn't like this version
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hi Timika,
Thank you for your honesty. The Galaxy A17 5G is designed for everyday essentials, and your feedback emphasizes the importance of overall performance and user experience. Here are some highlights of the Galaxy A17 5G:
- Sleek, slim, and stunning design
- Clearer videos and brighter photos, even in low light, thanks to Optical Image Stabilization (OIS)
- Stay updated with 6 years of operating system and security updates
- An immersive, vivid 6.7-inch Super AMOLED display
We have more information about everything you can explore with your Galaxy A17 5G. Please check out the link below to learn more. We hope this information is helpful. If you need further assistance, feel free to reach out to our dedicated support team at Samsung. Thank you for your review, and for being part of the Samsung family.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honesty. The Galaxy A17 5G is designed for everyday essentials, and your feedback emphasizes the importance of overall performance and user experience. Here are some highlights of the Galaxy A17 5G:
- Sleek, slim, and stunning design
- Clearer videos and brighter photos, even in low light, thanks to Optical Image Stabilization (OIS)
- Stay updated with 6 years of operating system and security updates
- An immersive, vivid 6.7-inch Super AMOLED display
We have more information about everything you can explore with your Galaxy A17 5G. Please check out the link below to learn more. We hope this information is helpful. If you need further assistance, feel free to reach out to our dedicated support team at Samsung. Thank you for your review, and for being part of the Samsung family.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This phone no good!
on April 13, 2026
Posted by: Lostbam107
[This review was collected as part of a promotion.] I use my phone for gaming and this is not the phone for that its really slow n glitches alot
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hey there Lostbam107,
Thank you for sharing how you use your device. The Galaxy A17 5G is designed for everyday tasks, and your feedback on gaming performance highlights what matters most for heavier usage.
If you are a heavy gamer and notice screen flickering or glitches on your Galaxy phone or tablet, several factors could be at play, including screen damage, outdated software, app conflicts, or underlying bugs. To troubleshoot, consider the following steps:
1. Inspect your device for any visible damage.
2. Check for software updates and install any that are available.
3. Adjust your display settings to see if that resolves the issue.
4. If specific apps are causing problems, try resetting them.
If your device is becoming glitchy and slow, you can improve its performance by cleaning up its memory. To do this, go to Settings, swipe to and tap on Device Care. Then, tap on Memory, and choose "Clean now" to free up memory by stopping background apps. If you wish to keep certain apps running in the background, you can select "Excluded apps" and add your preferred apps to that list to prevent them from being closed during this process.
A more thorough way to clean your phone’s memory is to reboot it occasionally. To restart your phone, swipe down from the top of the screen using two fingers to open the Quick Settings panel, then tap the Power icon. Select "Restart" and confirm by tapping "Restart" again. You may need to enter your PIN or password once the reboot is complete.
For more information on keeping your phone running smoothly, including tips on using Device Care and other features, please check out the link provided below. Thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how you use your device. The Galaxy A17 5G is designed for everyday tasks, and your feedback on gaming performance highlights what matters most for heavier usage.
If you are a heavy gamer and notice screen flickering or glitches on your Galaxy phone or tablet, several factors could be at play, including screen damage, outdated software, app conflicts, or underlying bugs. To troubleshoot, consider the following steps:
1. Inspect your device for any visible damage.
2. Check for software updates and install any that are available.
3. Adjust your display settings to see if that resolves the issue.
4. If specific apps are causing problems, try resetting them.
If your device is becoming glitchy and slow, you can improve its performance by cleaning up its memory. To do this, go to Settings, swipe to and tap on Device Care. Then, tap on Memory, and choose "Clean now" to free up memory by stopping background apps. If you wish to keep certain apps running in the background, you can select "Excluded apps" and add your preferred apps to that list to prevent them from being closed during this process.
A more thorough way to clean your phone’s memory is to reboot it occasionally. To restart your phone, swipe down from the top of the screen using two fingers to open the Quick Settings panel, then tap the Power icon. Select "Restart" and confirm by tapping "Restart" again. You may need to enter your PIN or password once the reboot is complete.
For more information on keeping your phone running smoothly, including tips on using Device Care and other features, please check out the link provided below. Thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Phone always glitches and has pop ups
on April 13, 2026
Posted by: Queenbee0420
[This review was collected as part of a promotion.] I use it for galaxy ai , Samsung health and personal use. It's bout the worst phone I've had but it definitely isn't that good.
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hey Queenbee0420,
We understand your concerns and appreciate you sharing them. The Galaxy A17 5G is designed for everyday use, and your feedback on performance and pop-up concerns highlights what matters most for a smooth experience.
Screen flickering or glitches on your Galaxy phone or tablet can stem from screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please inspect your device, check for software updates, adjust the display settings, and reset any problematic apps if needed. Sometimes, simply clearing your device’s storage can help as well.
To clean your storage, follow these steps: Open the Device care menu, then tap Storage. Choose a file category, such as Images, Videos, Audio files, or Documents. Touch and hold the file you want to select, or tap "All" at the top of the screen to select all files. Tap "Delete" or "Delete all," then confirm by selecting "Move to Trash." To empty the Trash, tap "Trash" at the bottom of the Storage screen, then select a folder in the Trash menu. Tap the "More" option (three vertical dots) in the top-right corner, select "Empty," then tap "Delete."
This is just one of many steps you can take to improve your device's performance. For further tips on keeping your device running smoothly, please check out our online article linked below. Thank you for being part of the Samsung family.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your concerns and appreciate you sharing them. The Galaxy A17 5G is designed for everyday use, and your feedback on performance and pop-up concerns highlights what matters most for a smooth experience.
Screen flickering or glitches on your Galaxy phone or tablet can stem from screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please inspect your device, check for software updates, adjust the display settings, and reset any problematic apps if needed. Sometimes, simply clearing your device’s storage can help as well.
To clean your storage, follow these steps: Open the Device care menu, then tap Storage. Choose a file category, such as Images, Videos, Audio files, or Documents. Touch and hold the file you want to select, or tap "All" at the top of the screen to select all files. Tap "Delete" or "Delete all," then confirm by selecting "Move to Trash." To empty the Trash, tap "Trash" at the bottom of the Storage screen, then select a folder in the Trash menu. Tap the "More" option (three vertical dots) in the top-right corner, select "Empty," then tap "Delete."
This is just one of many steps you can take to improve your device's performance. For further tips on keeping your device running smoothly, please check out our online article linked below. Thank you for being part of the Samsung family.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on April 13, 2026
Posted by: KITTYKATTMCGEE1
[This review was collected as part of a promotion.] My Samsung phone is amazing, I use it for gaming, picture taking, videos. I use it for everything. All my entertainment. The Galaxy Ai feature helps me with my conversations as I am Autistic and it helps me to communicate with clarity. Thank you Samsung 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall some improvement
on April 13, 2026
Posted by: DMS274
[This review was collected as part of a promotion.] Features are better but the phone reception has been a disappointment. Many more dropped calls with these phones. Sill living in the same place and phone usage pretty much the same, but we have to keep getting to new places in our house to keep from losing calls.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and dependable.
on April 13, 2026
Posted by: Jay1224
[This review was collected as part of a promotion.] I have always loved the ease of use with my galaxy phone. I am not the most technically savvy person. I can use all the features my phone provides as well as easy updating.
My phone always works even if I have had it for a long time. The phone still charges like new and holds the charge all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and dependable.
on April 13, 2026
Posted by: Jay1224
[This review was collected as part of a promotion.] I have always loved the ease of use with my galaxy phone. I am not the most technically savvy person. I can use all the features my phone provides as well as easy updating.
My phone always works even if I have had it for a long time. The phone still charges like new and holds the charge all day.
Value
5
Written by a customer while visiting Samsung US