Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,115
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
1
It's super slow
on March 14, 2026
Posted by: WitchyGlitter
[This review was collected as part of a promotion.] I expected a faster phone coming from a TCL20 but I hate it so far
Value
1
Response from Samsung USBy R&R, March 14, 2026
Hi WitchyGlitter,
Thank you for sharing your experience. The Galaxy A17 5G features a 5,000mAh battery and processing power designed to handle everyday smartphone tasks. Please note that performance may vary based on workload and the number of active applications. To maintain consistent performance, consider closing unused apps or restarting your device. We have a helpful resource that offers tips and tricks for keeping your device running smoothly, which you can find in the link below. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience. The Galaxy A17 5G features a 5,000mAh battery and processing power designed to handle everyday smartphone tasks. Please note that performance may vary based on workload and the number of active applications. To maintain consistent performance, consider closing unused apps or restarting your device. We have a helpful resource that offers tips and tricks for keeping your device running smoothly, which you can find in the link below. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is just too slow for me...
on March 20, 2026
Posted by: Marcopolo
[This review was collected as part of a promotion.] Can't really answer that, unless Samsung is going to send me new products to text out especially phones, watches, gaming etc...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some Good and some Bad!
on April 2, 2026
Posted by: StaceBleu
[This review was collected as part of a promotion.] Some of it's best qualities, in my opinion, are important qualities for a phone to have! The Galaxy AI feature is amazing and works beautifully! Also, even though I had No Idea until it was submerged under water, it's actually water proof! After being under water for at least 10mins it still works perfectly fine!
If it wasn't for some minor issues with it running slowly and occasionally cutting off I would give it a 5 star review, and that's saying A LOT coming from Me!
This phone isn't indestructible but I have realized that it doesn't break or crack as easily as other phones I've had did!
It has an amazing battery life and takes forever to die no matter how much I've used it or how bright the lighting is on it!
It also charges pretty quickly when it does need to be charged! Mine goes from 0% to 100% in less than an hour!
It's smart view feature works like a dream and the color contrast is beautiful and vibrant!
I Love watching tv shows on it and playing games! It makes the features and pictures look so much better!
The accidental touch feature also comes in handy, especially if Your like Me, and You usually have Your phone in Your hand or pocket all day long!
I would definitely recommend this phone to anyone who asked Me and I have already recommended it to Famy and Friends as well as gotten one for My Husband and 15yr old daughter!
So, if Your looking for a new phone and/or Your undecided on this one...Go ahead and get it...You won't regret it!!!
If it wasn't for some minor issues with it running slowly and occasionally cutting off I would give it a 5 star review, and that's saying A LOT coming from Me!
This phone isn't indestructible but I have realized that it doesn't break or crack as easily as other phones I've had did!
It has an amazing battery life and takes forever to die no matter how much I've used it or how bright the lighting is on it!
It also charges pretty quickly when it does need to be charged! Mine goes from 0% to 100% in less than an hour!
It's smart view feature works like a dream and the color contrast is beautiful and vibrant!
I Love watching tv shows on it and playing games! It makes the features and pictures look so much better!
The accidental touch feature also comes in handy, especially if Your like Me, and You usually have Your phone in Your hand or pocket all day long!
I would definitely recommend this phone to anyone who asked Me and I have already recommended it to Famy and Friends as well as gotten one for My Husband and 15yr old daughter!
So, if Your looking for a new phone and/or Your undecided on this one...Go ahead and get it...You won't regret it!!!
Value
3
Response from Samsung USBy R&R, April 6, 2026
Hey there StaceBleu,
Thank you for sharing your experience! We're glad to hear that you're enjoying features like Galaxy AI, battery life, and display quality. The Galaxy A17 5G is designed to handle both everyday tasks and entertainment seamlessly.
Please keep in mind that your device is water-resistant, but not completely waterproof. An IP rating, or Ingress Protection rating, is a universally recognized measurement for dust and liquid resistance. Most newer Galaxy phones and the Tab S10 have an IP rating of at least IP52, which means they can withstand dust and some liquid exposure without worry.
The Galaxy A17 5G has an IP54 rating, indicating it can tolerate some exposure to liquids. However, exercise caution. For more information on how IP ratings work and details about dust resistance, please refer to the link below.
We’re thrilled that you’re enjoying your device. Thank you for being a valued Samsung customer!
Galaxy phones and tablets dust and water resistance (IP rating)
https://www.samsung.com/us/support/answer/ANS10001610/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience! We're glad to hear that you're enjoying features like Galaxy AI, battery life, and display quality. The Galaxy A17 5G is designed to handle both everyday tasks and entertainment seamlessly.
Please keep in mind that your device is water-resistant, but not completely waterproof. An IP rating, or Ingress Protection rating, is a universally recognized measurement for dust and liquid resistance. Most newer Galaxy phones and the Tab S10 have an IP rating of at least IP52, which means they can withstand dust and some liquid exposure without worry.
The Galaxy A17 5G has an IP54 rating, indicating it can tolerate some exposure to liquids. However, exercise caution. For more information on how IP ratings work and details about dust resistance, please refer to the link below.
We’re thrilled that you’re enjoying your device. Thank you for being a valued Samsung customer!
Galaxy phones and tablets dust and water resistance (IP rating)
https://www.samsung.com/us/support/answer/ANS10001610/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device has super great features i love it!!
on April 5, 2026
Posted by: Lou209
[This review was collected as part of a promotion.] I couldn't ask for s better fone it made my life easier thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very reliable and has good memory
on April 26, 2026
Posted by: Bravowest2026
[This review was collected as part of a promotion.] I have a Galaxy A17 5G. Never have I had a phone that has so much ram and storage. 128GB storage and 4G memory. Completely awesome👌 for lots of apps open at the same time. Very fast in all applications.It has a nicely discreet fingerprint reader. Also it has an amazing face recognition for easy unlocking. The speaker is also pretty loud. The flashlight is bright too. The battery usually lasts me for 3 days on a single charge with the battery protection. That setting also makes your battery last alot longer without issues and dieing all the time. Just an awesome phone.I would recommend getting one, or 4 for the family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Daily everyday companion!
on April 27, 2026
Posted by: Terraa
[This review was collected as part of a promotion.] The Galaxy AI is so hopeful for on the go look up of a desirable location, object or thing! It's photo editing is also the best for its tools to change up the images snapped with this thing! So far my phone has been durable with daily everyday life and it's been with me everywhere I go. Everything I do like when it comes to watching YouTube, playing some games here and there, streaming to my Samsung TV with Smart Things, and photos outside comes to me naturally and smooth which is the best thing about this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dumpster fire
on May 4, 2026
Posted by: Broski
I want a phone that responds to touch, dosent shut down backround game apps while im watching an ad, id like to see my notifications and without swiping a different side of my screen use my flashlight. This is honestly the worst phone ive ever had.
Response from Samsung USBy R&R, May 5, 2026
Hello Broski,
It seems you are looking for a smoother, more responsive experience with your Galaxy A17 5G. This device is designed to handle everyday tasks effectively, offering a balance of performance and useful features such as multitasking and notifications.
To view both the Notification panel and Quick panel together, follow these steps: Swipe down from the top-right corner of the screen, then tap the Edit icon (the pencil). Next, select Panel settings, then tap Together.
If your phone is responding slowly or not responding properly, it could be due to your case or screen protector. Additionally, on the Galaxy A17 5G, you may need to wait half a second for the device to register your input.
For more information on troubleshooting your phone if it is frozen or responding slowly, please refer to the linked article below. Your feedback underscores the importance of consistency in daily use. Thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It seems you are looking for a smoother, more responsive experience with your Galaxy A17 5G. This device is designed to handle everyday tasks effectively, offering a balance of performance and useful features such as multitasking and notifications.
To view both the Notification panel and Quick panel together, follow these steps: Swipe down from the top-right corner of the screen, then tap the Edit icon (the pencil). Next, select Panel settings, then tap Together.
If your phone is responding slowly or not responding properly, it could be due to your case or screen protector. Additionally, on the Galaxy A17 5G, you may need to wait half a second for the device to register your input.
For more information on troubleshooting your phone if it is frozen or responding slowly, please refer to the linked article below. Your feedback underscores the importance of consistency in daily use. Thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17
on March 11, 2026
Posted by: CHAOSAGENTALLMYLOVE
[This review was collected as part of a promotion.] I love My Samsung A17, with the galaxy Ai. All wrapped in one smooth cat. As a new starting nfp I needed a phone just for my advocacy. The Os is just soo smooth. I use AI for many aspects in my organization. A reliable friendly usable platform. I just love it. #ALLMYLOVEADVOCACY.
#ITSOKTOLOVEBOTHPARENTS.
#ITSOKTOLOVEBOTHPARENTS.
Value
5
Written by a customer while visiting Samsung US