Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
1
The phone does take great pics
on March 13, 2026
Posted by: Joeyyy
[This review was collected as part of a promotion.] I dont like it my adp crashes non stop now I can't even use it and I mainly use my phone for work and that's a major impact on my income I will never get another Samsung because of this issue
Value
1
Response from Samsung USBy R&R, March 14, 2026
Hey Joeyyy,
Thank you for taking the time to provide your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday activities such as browsing, messaging, and streaming. Performance may vary depending on how you use the device. To enhance overall performance, consider reviewing the applications running on your device and optimizing its settings.
If you are experiencing issues with certain apps crashing, please ensure that both the app and your device's software are up to date. If a software update is pending, it might result in slower app performance and crashes, as the apps may no longer be compatible.
For more information and troubleshooting steps, please refer to the links provided below. We appreciate your support and thank you for choosing Samsung.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday activities such as browsing, messaging, and streaming. Performance may vary depending on how you use the device. To enhance overall performance, consider reviewing the applications running on your device and optimizing its settings.
If you are experiencing issues with certain apps crashing, please ensure that both the app and your device's software are up to date. If a software update is pending, it might result in slower app performance and crashes, as the apps may no longer be compatible.
For more information and troubleshooting steps, please refer to the links provided below. We appreciate your support and thank you for choosing Samsung.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A17 5G improved features
on March 13, 2026
Posted by: Ricodoug
[This review was collected as part of a promotion.] As a long time user of the Galaxy A17 5G, I have been thoroughly impressed with its performance and features. The A17 has truly elevated my streaming experience, whether it's watching videos or live sports events. The 5G connectivity has made streaming seamless and lag-free, providing me with a smooth and uninterrupted viewing experience.
One of the standout features of the Galaxy A17 5G is its compatibility with microSD cards up to 2TB. This means I can store all my favorite videos, photos, and music without worrying about running out of storage space. This is especially useful for someone like me who loves to capture every moment and has a vast collection of media files,But what truly sets this phone apart is its AI assist feature. The AI technology on the Galaxy A17 5G learns my usage patterns and adapts to my needs, making using the phone a breeze. It suggests apps and features based on my daily routine, making my life more efficient and organized. For example, if I usually check my social media accounts in the morning, the AI will suggest those apps on my home screen for easy access.The AI assist also helps me with my daily tasks, such as setting reminders, scheduling appointments, and even suggesting the best route to my destination based on traffic conditions. This has made my life so much easier and has saved me a lot of time and effort.The camera on the Galaxy A17 5G is also worth mentioning. With a 48MP main camera and a 5MP ultra-wide camera gets quality pics/video
One of the standout features of the Galaxy A17 5G is its compatibility with microSD cards up to 2TB. This means I can store all my favorite videos, photos, and music without worrying about running out of storage space. This is especially useful for someone like me who loves to capture every moment and has a vast collection of media files,But what truly sets this phone apart is its AI assist feature. The AI technology on the Galaxy A17 5G learns my usage patterns and adapts to my needs, making using the phone a breeze. It suggests apps and features based on my daily routine, making my life more efficient and organized. For example, if I usually check my social media accounts in the morning, the AI will suggest those apps on my home screen for easy access.The AI assist also helps me with my daily tasks, such as setting reminders, scheduling appointments, and even suggesting the best route to my destination based on traffic conditions. This has made my life so much easier and has saved me a lot of time and effort.The camera on the Galaxy A17 5G is also worth mentioning. With a 48MP main camera and a 5MP ultra-wide camera gets quality pics/video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very affordable!
on March 13, 2026
Posted by: Appleaddict
[This review was collected as part of a promotion.] Galaxy AI is so intuitive and helpful! Phone runs kinda slow but still is great. Just need a little patience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 13, 2026
Posted by: Outofthisworld4
[This review was collected as part of a promotion.] I love Samsung devices and am an avid android user. I love the ease of transferring data and the customization of the apps. I don't have to squint at the screen anymore. Great photo resolution!.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!!!
on March 13, 2026
Posted by: Speedinsteven
[This review was collected as part of a promotion.] My galaxy phone has so many great options. I use it for everything! It's fast and easy to use! I've been trying out GALAXY AI and it's amazing. Thanks for making my life easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good
on March 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Is a good phone but whe i call it's has a trouble sometimes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great brand
on March 13, 2026
Posted by: PurplePass
[This review was collected as part of a promotion.] I use my device to play games and browse social media platforms. I also been using the Galaxy AI to get help anything I feel it can better help me comprehend. I.like the features of the themes, camera and faster processor.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Was very affordable and comes with great features.
on March 13, 2026
Posted by: Izzybornbad1
[This review was collected as part of a promotion.] My galaxy AI comes with great features. The customization available and easy usage makes it a great phone! Plenty of storage and doesn't start running sluggish. Easy to operate and very user friendly. Thanks
Value
5
Response from Samsung USBy R&R, March 13, 2026
Hi there Izzybornbad1,
The Galaxy A17 5G was built to blend power, design, and reliability. Thanks for letting us know it’s meeting your needs. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G was built to blend power, design, and reliability. Thanks for letting us know it’s meeting your needs. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US