Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,307 Reviews)
Rating breakdown 2,307 reviews
5 Stars
1,392
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
This product has great features
on April 20, 2026
Posted by: SammyFAN
[This review was collected as part of a promotion.] It has a very cool camera and it 4K and I love the smooth screen and how it reacts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is the worst phone I've ever had
on April 20, 2026
Posted by: Rrebelreper
[This review was collected as part of a promotion.] This phone I've had for two days now touch screen is so slow the UI isn't responding have to close it twice in one day and the programs won't respond have to close main phone due to non response this is a new phone I've had it less then 48 hours n already having problems this is why I dislike Samsung Galaxy products
Value
1
Response from Samsung USBy R&R, April 21, 2026
Hello Rrebelreper,
We hear you. The Galaxy A17 5G is designed to deliver smooth performance for your everyday tasks, ensuring your experience stands out. Since your device is fresh out of the box, it may take a bit of time to switch between tasks. This may be due to the need for software updates. Typically, phones come with software installed at the time of manufacture, so you might need to update it to the latest version for optimal performance.
Think of software updates as oil changes and tune-ups for your phone; they help it run smoothly. These updates can also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in excellent condition.
Please visit the link below for more information on how to update your device and set it up for automatic updates, ensuring it continues to perform at its best. Your feedback is valuable and helps us enhance the Galaxy experience. Thank you for being a Samsung customer!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We hear you. The Galaxy A17 5G is designed to deliver smooth performance for your everyday tasks, ensuring your experience stands out. Since your device is fresh out of the box, it may take a bit of time to switch between tasks. This may be due to the need for software updates. Typically, phones come with software installed at the time of manufacture, so you might need to update it to the latest version for optimal performance.
Think of software updates as oil changes and tune-ups for your phone; they help it run smoothly. These updates can also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in excellent condition.
Please visit the link below for more information on how to update your device and set it up for automatic updates, ensuring it continues to perform at its best. Your feedback is valuable and helps us enhance the Galaxy experience. Thank you for being a Samsung customer!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A17 Nee device
on April 20, 2026
Posted by: MrsLoverGirl
[This review was collected as part of a promotion.] So I got a Samsung A17 since there wasn't any a15 a available. I'm not sure why I wasn't able to transfer almost my information. I'm still trying to figure it out that's why I gave a 4stars. If everything would of transferred over then I would of gave a 5.
Value
4
Response from Samsung USBy R&R, April 23, 2026
Hiya MrsLoverGirl,
Thank you for sharing your experience. A smooth transition when setting up a new device makes a significant difference. It's fantastic to hear that you are exploring the Galaxy A17 5G. Your feedback emphasizes the importance of the setup process. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. A smooth transition when setting up a new device makes a significant difference. It's fantastic to hear that you are exploring the Galaxy A17 5G. Your feedback emphasizes the importance of the setup process. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
can choose to enhance the quality of your pic
on April 20, 2026
Posted by: Cityboy
[This review was collected as part of a promotion.] The camera is the most important for me. You can choose to have a better photo thats higher quality. The galaxy AI is on point and tremendously helpful. I have absolutely nothing negative to say only positive but there isn't enough space and time for me to put all the positive points with this phone. You wont be disappointed that's forsure. If you Rolled the dice and got the a17 it would be the best decision you would ever make.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product runs great
on April 20, 2026
Posted by: Jaxthepurplerabbit
[This review was collected as part of a promotion.] The galaxy ai on this phones is great if I could buy it samsung phone I would buy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really great phone!
on April 20, 2026
Posted by: Chusk33t
[This review was collected as part of a promotion.] Great bargain phone really impressive and google ai is installed and so so helpful! If you need a good deal but dont wanna slow horrible phone this one can keep up with me no lagging .
Value
4
Response from Samsung USBy R&R, April 24, 2026
Hey Chusk33t,
Love hearing that the Galaxy A17 5G is keeping up with your day. It is designed to deliver smooth performance and helpful features like AI support, all while staying accessible. Sounds like it is doing exactly what you need. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Love hearing that the Galaxy A17 5G is keeping up with your day. It is designed to deliver smooth performance and helpful features like AI support, all while staying accessible. Sounds like it is doing exactly what you need. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 20, 2026
Posted by: RosiePosie
[This review was collected as part of a promotion.] I’ve been using the Galaxy A17 5G for a while now, and it’s a solid everyday phone that keeps things simple and reliable.
The battery is easily the best part—it lasts all day without me having to think twice about charging. Performance is smooth for regular use like calls, apps, and streaming. It’s not built for heavy multitasking or gaming, but it handles the basics without slowing me down.
The display looks good for daily use, and the 5G connectivity is a nice bonus when I’m in a strong coverage area. The camera does well in good lighting—clear enough for everyday shots—but low light definitely isn’t its strong side.
Overall, it’s not flashy or high-end, but it’s dependable. If you want a phone that just works, lasts long, and doesn’t cost a fortune, this one delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and takes good pic
on April 20, 2026
Posted by: Stitchlover93
[This review was collected as part of a promotion.] The galaxy ai is amazing I use it quiet a bit. This phone takes great pictures. The battery life on this device is amazing. Streaming on it is also great. Very good picture. The sound on the phone is spectacular. I would recommend the Samsung galaxy to anyone
Value
5
Written by a customer while visiting Samsung US