Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
2
Connectivity issues
on March 13, 2026
Posted by: DB2099
[This review was collected as part of a promotion.] This phone is not a terrible option, for the price, however the bluetooth connection leaves something to be desired.
The 4 GB RAM is a bit of a damper on performance speed, and it needs to have a power cycle almost daily to maintain functionality.
Most importantly, it will not remain paired with a smart watch (including Samsung brand, experienced with both the model 6 and model 8) If the phone is running any other task in the background, it disconnects from the device.
It does have the capability for memory expansion though, which makes up a bit for the other issues.
The 4 GB RAM is a bit of a damper on performance speed, and it needs to have a power cycle almost daily to maintain functionality.
Most importantly, it will not remain paired with a smart watch (including Samsung brand, experienced with both the model 6 and model 8) If the phone is running any other task in the background, it disconnects from the device.
It does have the capability for memory expansion though, which makes up a bit for the other issues.
Value
2
Response from Samsung USBy R&R, March 14, 2026
Hey DB2099,
Thank you for taking the time to provide your feedback. The Galaxy A17 5G features a large Super AMOLED display, a long-lasting battery, and expandable storage. Please note that performance can vary based on system activity and the number of apps running in the background. To enhance system responsiveness, you may want to optimize your device settings using Device Care. Please find out more by checking out the online article linked below. The Galaxy A17 5G also supports long-term operating system and security updates, ensuring that your device remains up to date. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback. The Galaxy A17 5G features a large Super AMOLED display, a long-lasting battery, and expandable storage. Please note that performance can vary based on system activity and the number of apps running in the background. To enhance system responsiveness, you may want to optimize your device settings using Device Care. Please find out more by checking out the online article linked below. The Galaxy A17 5G also supports long-term operating system and security updates, ensuring that your device remains up to date. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Heatproof
[This review was collected as part of a promotion.] Galaxy ai is asowem hope it gets even better an doesn't take over the world like terminator
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I prefer the A16 over the A17
on March 13, 2026
Posted by: DonEnuch83
[This review was collected as part of a promotion.] Oh yes this AI from Galaxy it's really starting to wear on me we don't get al along. It doesn't understand me well, it doesn't think like at all. Most research I've attempted it pulled up the lest of popular facts, topics or just wrong results again like it doesn't understand me.
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hello DonEnuch83,
Thank you for sharing your feedback. The Galaxy A17 5G comes with features such as a large Super AMOLED display, long battery life, and expandable storage. Galaxy AI is designed to make everyday tasks easier and more convenient, although it may take some time to get accustomed to. We also have an online guide that provides more details on how to use Galaxy AI on your device, allowing you to personalize it and make it uniquely yours. We're pleased to hear that the device is delivering the everyday reliability you were seeking. It's wonderful to know that the features and performance are making a positive impression. Thank you for being a Samsung customer!
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G comes with features such as a large Super AMOLED display, long battery life, and expandable storage. Galaxy AI is designed to make everyday tasks easier and more convenient, although it may take some time to get accustomed to. We also have an online guide that provides more details on how to use Galaxy AI on your device, allowing you to personalize it and make it uniquely yours. We're pleased to hear that the device is delivering the everyday reliability you were seeking. It's wonderful to know that the features and performance are making a positive impression. Thank you for being a Samsung customer!
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2026
Posted by: Christmas1226
[This review was collected as part of a promotion.] Galaxy A1 is great. Love my phone. Would highly recommend the phone to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The quick navigation of this phone makes tasks
on March 13, 2026
Posted by: Rascal5466
[This review was collected as part of a promotion.] The picture quality makes streaming and games seem more vibrant than my previous phones.
While not having the power of the higher end models the A17 has incorporated Gemini AI to make tasks and writing emails much easier than expected.
While not having the power of the higher end models the A17 has incorporated Gemini AI to make tasks and writing emails much easier than expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone had a lot of features
on March 13, 2026
Posted by: Banking
[This review was collected as part of a promotion.] I am still leaning all the features. Mostly how to read voicemail rather then login to the voicemail. Other than that I like my galaxy, I have had them before and they my favorite. Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on March 13, 2026
Posted by: Lovelady
[This review was collected as part of a promotion.] I love the Galaxy AI is so convenient easy to use and very helpful. I use my phone for everything school work and home. Keeping up with everything on it makes my life easier. Thanks Samsung for making sure it works for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i use my A17 for games and watch movies
on March 13, 2026
Posted by: Renegado
[This review was collected as part of a promotion.] Galaxy IA y use for all purposes call movies games
Value
5
Written by a customer while visiting Samsung US