Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,308 Reviews)
Rating breakdown 2,308 reviews
5 Stars
1,393
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
this is the best a series yet I have had them all
on April 27, 2026
Posted by: Emoryjr72
[This review was collected as part of a promotion.] Great phone I have had all the a series phones this one is by far the best one
Value
4
Response from Samsung USBy R&R, May 4, 2026
Hello there Emoryjr72,
We sincerely appreciate receiving feedback like yours, especially from someone who has experienced the entire A series lineup. It's fantastic to hear that the Smart AI features are your favorite so far. Thank you for sharing your experience with us, and for being a valued Samsung customer.
-Ty
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We sincerely appreciate receiving feedback like yours, especially from someone who has experienced the entire A series lineup. It's fantastic to hear that the Smart AI features are your favorite so far. Thank you for sharing your experience with us, and for being a valued Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on April 27, 2026
Posted by: LightCornerz21
[This review was collected as part of a promotion.] I really like my device cause I use it for streaming and gaming and it is a lot better than my old phone i have more data than I did on the other one, and it's really good for using it for work, and any other projects. I have not used the galaxy AI yet, but i've heard it's very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This brand has fantastic features
on April 27, 2026
Posted by: Benjimontana
[This review was collected as part of a promotion.] Galaxy AI IS A GREAT PLATFORM FOR ALL YOUR NEEDS IN ADDITION GREAT VOICE OPTIONS.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hey there Benjimontana,
I love seeing the excitement surrounding the Smart AI features and voice options. These tools are designed to make everyday interactions smoother and more intuitive. I'm glad to hear they are making a positive impression on you. Thank you for being a Samsung customer!
-Ty
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I love seeing the excitement surrounding the Smart AI features and voice options. These tools are designed to make everyday interactions smoother and more intuitive. I'm glad to hear they are making a positive impression on you. Thank you for being a Samsung customer!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Phone is PAINFULLY slow.
on April 27, 2026
Posted by: Bummed
[This review was collected as part of a promotion.] Slow to start.
Slow to respond. Even Galaxy AI is slow.
I had a Samsung a few years ago and liked it a LOT. I figured any Samsung would be better than the Motorola I was using.
I was wrong. Lesson learned.
If you are wanting a better, more capable mobile phone than what you have, I do NOT recommend the A17.
Slow to respond. Even Galaxy AI is slow.
I had a Samsung a few years ago and liked it a LOT. I figured any Samsung would be better than the Motorola I was using.
I was wrong. Lesson learned.
If you are wanting a better, more capable mobile phone than what you have, I do NOT recommend the A17.
Value
2
Response from Samsung USBy R&R, April 28, 2026
Hello Bummed,
We understand the importance of speed and responsiveness when using your device throughout the day. The Galaxy A17 5G is designed to support everyday tasks and includes AI features that enhance learning and productivity. If you notice your phone is lagging, you can use the Device Care feature to monitor your device's performance. It provides an overview of your battery, storage, and RAM, and you can also automatically optimize your phone or tablet for improved performance.
To optimize your device, go to Settings, swipe to Device Care, then tap Optimize Now, and finally tap Done. For more information, see the online article linked below. We appreciate your feedback, as it helps us understand which performance aspects matter most to you. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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We understand the importance of speed and responsiveness when using your device throughout the day. The Galaxy A17 5G is designed to support everyday tasks and includes AI features that enhance learning and productivity. If you notice your phone is lagging, you can use the Device Care feature to monitor your device's performance. It provides an overview of your battery, storage, and RAM, and you can also automatically optimize your phone or tablet for improved performance.
To optimize your device, go to Settings, swipe to Device Care, then tap Optimize Now, and finally tap Done. For more information, see the online article linked below. We appreciate your feedback, as it helps us understand which performance aspects matter most to you. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Daily everyday companion!
on April 27, 2026
Posted by: Terraa
[This review was collected as part of a promotion.] The Galaxy AI is so hopeful for on the go look up of a desirable location, object or thing! It's photo editing is also the best for its tools to change up the images snapped with this thing! So far my phone has been durable with daily everyday life and it's been with me everywhere I go. Everything I do like when it comes to watching YouTube, playing some games here and there, streaming to my Samsung TV with Smart Things, and photos outside comes to me naturally and smooth which is the best thing about this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for price
on April 27, 2026
Posted by: Ghostmaker
[This review was collected as part of a promotion.] It's decent for the price, galaxy ai is meh. It could use more storage, and seems to get really slow without wifi
Value
3
Response from Samsung USBy R&R, April 28, 2026
Good day Ghostmaker,
Thank you for reaching out and sharing your thoughts about your Galaxy A17 5G. It’s great to hear you’ve found value in your device, especially its enhanced AI features. The device is designed for everyday activities such as browsing, streaming, and staying connected.
We appreciate your feedback on storage and performance. If you are experiencing significant slowdowns when not connected to Wi-Fi, we recommend contacting your carrier to confirm whether you are on a plan with data caps. In some cases, if you have reached your data limit or are in an area with limited coverage, you may notice your device's data speeds slow down.
Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
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Thank you for reaching out and sharing your thoughts about your Galaxy A17 5G. It’s great to hear you’ve found value in your device, especially its enhanced AI features. The device is designed for everyday activities such as browsing, streaming, and staying connected.
We appreciate your feedback on storage and performance. If you are experiencing significant slowdowns when not connected to Wi-Fi, we recommend contacting your carrier to confirm whether you are on a plan with data caps. In some cases, if you have reached your data limit or are in an area with limited coverage, you may notice your device's data speeds slow down.
Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Daily everyday companion!
on April 27, 2026
Posted by: Terraa
[This review was collected as part of a promotion.] The Galaxy AI is so hopeful for on the go look up of a desirable location, object or thing! It's photo editing is also the best for its tools to change up the images snapped with this thing! So far my phone has been durable with daily everyday life and it's been with me everywhere I go. Everything I do like when it comes to watching YouTube, playing some games here and there, streaming to my Samsung TV with Smart Things, and photos outside comes to me naturally and smooth which is the best thing about this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 27, 2026
Posted by: Dzimmy
[This review was collected as part of a promotion.] I use the galaxy ai mostly for score checking and finding out what song is playing on the radio.
Phone was super easy to learn the ins and outs.
Phone was super easy to learn the ins and outs.
Value
4
Response from Samsung USBy R&R, May 4, 2026
Hi Dzimmy,
It is great to see how naturally the Smart AI features fits into your daily routine, from music discovery to quick updates. The Galaxy A17 5G ease of use can make all the difference when getting familiar with a new device. Thanks for sharing your experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
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It is great to see how naturally the Smart AI features fits into your daily routine, from music discovery to quick updates. The Galaxy A17 5G ease of use can make all the difference when getting familiar with a new device. Thanks for sharing your experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US