Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,308 Reviews)
Rating breakdown 2,308 reviews
5 Stars
1,393
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
This is a great phone, it has so many features.
on April 27, 2026
Posted by: Ripstikrep08
[This review was collected as part of a promotion.] One of my favorite features is Galaxy AI it does so much for me, i don't even have to type anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone very easy to use.
on April 27, 2026
Posted by: Kinleytime
[This review was collected as part of a promotion.] This phone has been the easiest phone to navigate through with amazing features that make life so much easier from navigation apps to the awesome Galaxy Ai feature that is absolutely a must have if you haven't tried it go ahead give it a whirl your gonna love it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value
on April 27, 2026
Posted by: Trooper77
[This review was collected as part of a promotion.] Best phone for the price, although Gemini / Galaxy AI seems to be a little anxious to help at every opportunity; like an exuberant puppy! Awesome camera too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good mid range on a budget
on April 27, 2026
Posted by: Pope123
[This review was collected as part of a promotion.] Works how it should. Makes calls plays apps and gets on the internet. Some might say its a comfortable balance between pleasant and functional. I don't feel like it holds me back any
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 27, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on April 27, 2026
Posted by: Gooseman3
[This review was collected as part of a promotion.] Great phone overall. Plenty of memory, good camera, good features, great setup. Really enjoy Galaxy A.I. This is my fifth galaxy phone and I would never buy any other brand. Much better then Iphones. Does everything you would ever need from a phone.
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hello Gooseman3,
Thank you for sharing your thoughts on your Galaxy A17 5G. That kind of long-term loyalty really says a lot. Galaxy A17 5G is built to deliver dependable performance, strong features, and a smooth setup experience for everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy A17 5G. That kind of long-term loyalty really says a lot. Galaxy A17 5G is built to deliver dependable performance, strong features, and a smooth setup experience for everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Solid everyday phone for real busy mom life
on April 27, 2026
Posted by: Momof4
[This review was collected as part of a promotion.] “I use my Samsung Galaxy every day for work, family, and everything in between, so I really rely on it. The display is beautiful, the camera takes clear, detailed photos, and I love how customizable everything is.
The Galaxy AI features are a nice addition and make certain things quicker and more convenient, especially when I’m multitasking or trying to get things done on the go.
I have noticed some lag at times—especially when switching between apps or when I’ve been using the phone for a while—which can be a little frustrating. But overall, it still performs well for what I need day to day.
It’s a solid device with a lot of great features, and I’m hopeful future updates will smooth out the performance even more.
The Galaxy AI features are a nice addition and make certain things quicker and more convenient, especially when I’m multitasking or trying to get things done on the go.
I have noticed some lag at times—especially when switching between apps or when I’ve been using the phone for a while—which can be a little frustrating. But overall, it still performs well for what I need day to day.
It’s a solid device with a lot of great features, and I’m hopeful future updates will smooth out the performance even more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had Mostley Problems
on April 27, 2026
Posted by: Shannon
[This review was collected as part of a promotion.] Never Had Problems With Samsung Phones Until The Current Phone I Am Using.. Im Not One To Complain However, I Am Completely Unsatisfied With This Phone Overall
Value
1
Response from Samsung USBy R&R, April 29, 2026
Hello Shannon,
Thank you for your strong history with Galaxy devices; it means a lot to us. The A17 5G is designed to handle daily use, and with ongoing updates and optimizations, it can better support your daily phone needs.
We have a feature in Settings that helps you quickly optimize your device. The Quick Optimization feature enhances your phone's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes junk files, scans for malware, and closes apps running in the background.
To optimize your phone, follow these simple steps:
1. Go to Settings.
2. Swipe to and tap on Device Care.
3. Tap on Optimize Now, and then tap Done.
This quick task will significantly improve your device's performance.
If you need any further assistance, please feel free to reach out to our Samsung Support Team. Additionally, a link to a resource on maintaining your device's optimal performance will be provided below.
Thank you for your feedback, and we appreciate your loyalty as a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your strong history with Galaxy devices; it means a lot to us. The A17 5G is designed to handle daily use, and with ongoing updates and optimizations, it can better support your daily phone needs.
We have a feature in Settings that helps you quickly optimize your device. The Quick Optimization feature enhances your phone's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes junk files, scans for malware, and closes apps running in the background.
To optimize your phone, follow these simple steps:
1. Go to Settings.
2. Swipe to and tap on Device Care.
3. Tap on Optimize Now, and then tap Done.
This quick task will significantly improve your device's performance.
If you need any further assistance, please feel free to reach out to our Samsung Support Team. Additionally, a link to a resource on maintaining your device's optimal performance will be provided below.
Thank you for your feedback, and we appreciate your loyalty as a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US