Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
This product performs every task and function.
on September 7, 2026
Posted by: Ryot1488
[This review was collected as part of a promotion.] I chose this phone because I am partial to Samsung. I have no complaints about this model, (A17). It has lots of storage space for apps. It has not let me down in any aspect and has performed every function It is meant to perform.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 7, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I have been a loyal Samsung user for over 10 years. When it came time to upgrade my A16 I chose to go up to the A17. I just set it up and love that it has all the features I loved in the 16 and new features that I know I will love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on September 7, 2026
Posted by: Pammie
[This review was collected as part of a promotion.] I chose the A 17 because I do a lot of things with my phone I watch movies stream get on social media and a lot of things. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Second time trying Samsung
on September 7, 2026
Posted by: Phone2
[This review was collected as part of a promotion.] I chose Samsung because of a price of a phone special I found it to be a very good phone that works fantastic one complaint is that I can't get my wearable Samsung 7 watch to tell me my true steps during the day I have no idea how to fix it and no one at the phone shop seems to be able to either but a great phone won't go back to another brand
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great battery life
on September 7, 2026
Posted by: Itshot
[This review was collected as part of a promotion.] I chose the A17 after my old S21 fell and stopped working, she was great for a long time. I needed a phone quick,and unfortunately was not able to get a new phone that cost to much. So I got the A17 that night. It's not as fast as my S21 but it has a lot of great features, it has great battery life, it has great storage, I wish it was faster between apps, but it's OK. This phone is a lot bigger than I anticipated and has bright colors and takes great pictures and videos.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hey there Itshot,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We're pleased to hear that you’re enjoying the battery life, storage capacity, bright display, and camera quality of your device. The larger screen and reliable everyday features enhance your experience of staying connected and capturing photos and videos. We also appreciate your feedback regarding the speed of app switching and the device's larger size as Samsung continues to refine the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. We're pleased to hear that you’re enjoying the battery life, storage capacity, bright display, and camera quality of your device. The larger screen and reliable everyday features enhance your experience of staying connected and capturing photos and videos. We also appreciate your feedback regarding the speed of app switching and the device's larger size as Samsung continues to refine the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
My opinion on the galaxy A17 + 5G
on September 7, 2026
Posted by: GammiesPhone
[This review was collected as part of a promotion.] I've had other Galaxy's before but this one has been working out better than the rest. I'm glad I choose the Galaxy A17+ 5G and the wallet case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Meh, good but not good
on September 7, 2026
Posted by: Lovinmzre
[This review was collected as part of a promotion.] As a Samsung device, this phone definitely has the camera and screen effects that are high quality and easy to use. However, the processor is sorely lacking. It is slow and often freezes and hiccups. It is unable to retain background information when switching between one open app to another. Example, if you are working in an app and you get a call, if you switch to the call you will lose your information in the other app.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hello Lovinmzre,
Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. We're glad you appreciate its camera quality, display, and user-friendly Galaxy experience. The Galaxy A17 5G also provides 5G connectivity and features that facilitate everyday multitasking, helping you stay connected throughout the day. We value your feedback regarding occurrences like slower processing, freezing, and apps not retaining information when switching between tasks. Samsung is committed to improving performance based on user experiences like yours.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. We're glad you appreciate its camera quality, display, and user-friendly Galaxy experience. The Galaxy A17 5G also provides 5G connectivity and features that facilitate everyday multitasking, helping you stay connected throughout the day. We value your feedback regarding occurrences like slower processing, freezing, and apps not retaining information when switching between tasks. Samsung is committed to improving performance based on user experiences like yours.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Constant issues with usage
on September 7, 2026
Posted by: KHM1967
[This review was collected as part of a promotion.] I have had this phone less than 3 months & it has to be restarted every week. Even after a restart it doesn't work any better or faster. I have taken the phone back to Spectrum once & they said they cleared out some memory. Still isn't working any better. Slow & glitchy. This phone would not be reliable in an emergency because it takes so long to see anything on the screen or for the phone to do what I'm trying to do. I tried to take a picture & had to click the button 6 times for 1 photo. Absolutely ridiculous. This phone is awful. I just don't have time to run back & forth to get another & all day to set a new phone up with all of info.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hey there KHM1967,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device features a spacious display, 5G connectivity, and everyday camera functions designed to keep essential tasks easily accessible. We appreciate your detailed feedback regarding the slow performance, frequent restarts, delayed screen response, and camera responsiveness.
To improve the speed and performance of your Samsung Galaxy A17 5G, you can try the following steps: run built-in memory optimization, clear the system cache, and adjust the animation scales. To clear the system cache, go to Settings, then Battery and Device Care, select Storage, and tap "Clean Now" to remove unwanted cache files.
For more tips on enhancing your device's performance, check out the online article linked below. Your experiences help Samsung provide smoother, more reliable Galaxy performance.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device features a spacious display, 5G connectivity, and everyday camera functions designed to keep essential tasks easily accessible. We appreciate your detailed feedback regarding the slow performance, frequent restarts, delayed screen response, and camera responsiveness.
To improve the speed and performance of your Samsung Galaxy A17 5G, you can try the following steps: run built-in memory optimization, clear the system cache, and adjust the animation scales. To clear the system cache, go to Settings, then Battery and Device Care, select Storage, and tap "Clean Now" to remove unwanted cache files.
For more tips on enhancing your device's performance, check out the online article linked below. Your experiences help Samsung provide smoother, more reliable Galaxy performance.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US