Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,308 Reviews)
Rating breakdown 2,308 reviews
5 Stars
1,393
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 4, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 4, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is a decent phone.
on May 4, 2026
Posted by: 1PositiveQueen
[This review was collected as part of a promotion.] The Samsung Galaxy A17 5G is a good, affordable 5G phone for someone on a tight budget. It works well for everyday use like calls, texting, and watching YouTube. I also use it for puzzle and trivia games, stream music, watch movies with only light issues, and do my schoolwork, and it handles those things fine.
It can feel a little laggy at times, but I manage. The battery life is average, lasting about 7–8 hours. It doesn’t come with a charger and doesn’t have wireless charging, which is a downside.
The main camera is fine in good lighting, and the screen is a nice size at 6.7 inches with bright, clear colors. I also like that it has space for a microSD card and offers great software support.
Overall, it’s a basic phone, not a powerful one. But for the price, I like it, and it works for me.
It can feel a little laggy at times, but I manage. The battery life is average, lasting about 7–8 hours. It doesn’t come with a charger and doesn’t have wireless charging, which is a downside.
The main camera is fine in good lighting, and the screen is a nice size at 6.7 inches with bright, clear colors. I also like that it has space for a microSD card and offers great software support.
Overall, it’s a basic phone, not a powerful one. But for the price, I like it, and it works for me.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Greetings to you 1PositiveQueen,
Thank you for sharing how the Galaxy A17 5G fits into your daily routine. It’s wonderful to see how it supports everything from schoolwork to entertainment, thanks to its large display and flexible storage options. This device is designed to meet every day needs while delivering reliable features that keep things simple. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing how the Galaxy A17 5G fits into your daily routine. It’s wonderful to see how it supports everything from schoolwork to entertainment, thanks to its large display and flexible storage options. This device is designed to meet every day needs while delivering reliable features that keep things simple. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Dumpster fire
on May 4, 2026
Posted by: Broski
I want a phone that responds to touch, dosent shut down backround game apps while im watching an ad, id like to see my notifications and without swiping a different side of my screen use my flashlight. This is honestly the worst phone ive ever had.
Response from Samsung USBy R&R, May 5, 2026
Hello Broski,
It seems you are looking for a smoother, more responsive experience with your Galaxy A17 5G. This device is designed to handle everyday tasks effectively, offering a balance of performance and useful features such as multitasking and notifications.
To view both the Notification panel and Quick panel together, follow these steps: Swipe down from the top-right corner of the screen, then tap the Edit icon (the pencil). Next, select Panel settings, then tap Together.
If your phone is responding slowly or not responding properly, it could be due to your case or screen protector. Additionally, on the Galaxy A17 5G, you may need to wait half a second for the device to register your input.
For more information on troubleshooting your phone if it is frozen or responding slowly, please refer to the linked article below. Your feedback underscores the importance of consistency in daily use. Thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It seems you are looking for a smoother, more responsive experience with your Galaxy A17 5G. This device is designed to handle everyday tasks effectively, offering a balance of performance and useful features such as multitasking and notifications.
To view both the Notification panel and Quick panel together, follow these steps: Swipe down from the top-right corner of the screen, then tap the Edit icon (the pencil). Next, select Panel settings, then tap Together.
If your phone is responding slowly or not responding properly, it could be due to your case or screen protector. Additionally, on the Galaxy A17 5G, you may need to wait half a second for the device to register your input.
For more information on troubleshooting your phone if it is frozen or responding slowly, please refer to the linked article below. Your feedback underscores the importance of consistency in daily use. Thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good features
on May 3, 2026
Posted by: LostGirl84
[This review was collected as part of a promotion.] I personally think that this device would be better if you add more rewards and insensitive i stream and game and it always makes me have to dial the number that I want to call at least 3 times before the call will go through witch is very inconvenient for me
Value
3
Response from Samsung USBy R&R, May 4, 2026
Hey there LostGirl84,
We are glad to hear that you're enjoying the features of your device for streaming and gaming. Consistent call quality and reliable app performance are essential, and many users have found that keeping both apps and system updates current helps everything run more smoothly. If you are experiencing issues with your phone dialing out and calls not going through, please contact your mobile carrier for assistance. Your feedback is valuable as we strive to improve the overall experience. Thank you for being a Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad to hear that you're enjoying the features of your device for streaming and gaming. Consistent call quality and reliable app performance are essential, and many users have found that keeping both apps and system updates current helps everything run more smoothly. If you are experiencing issues with your phone dialing out and calls not going through, please contact your mobile carrier for assistance. Your feedback is valuable as we strive to improve the overall experience. Thank you for being a Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ain't the bottom of the barrel no more
on May 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The A17 5G is compact, affordable, and reliable. The screen looks good, and it handles everyday tasks smoothly. With galaxy AI, it’s great for business—sending invoices and creating Instagram posts. It’s a solid phone that gets the job done efficiently. Simply put its one of those phones that proves you don’t need to spend flagship-level money to get a reliable, capable device. It sits firmly in the budget-to-midrange category, but it delivers a surprisingly well-rounded experience that makes it ideal for everyday users, small business owners, and anyone who just wants a phone that works without complications. Personally coming from s22 ultra it does a great job delivering everything I need to get the job done.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Howdy OmniWerkz,
Thank you for taking the time to share your thoughtful feedback on the Galaxy A17 5G. It's great to hear that the device has been a reliable choice for work, content creation, and everyday tasks. Features like Smart AI and smooth 5G performance truly make the A series stand out for many users. We appreciate your amazing review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughtful feedback on the Galaxy A17 5G. It's great to hear that the device has been a reliable choice for work, content creation, and everyday tasks. Features like Smart AI and smooth 5G performance truly make the A series stand out for many users. We appreciate your amazing review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on May 3, 2026
Posted by: StarWarsguy
[This review was collected as part of a promotion.] Galaxy AI works perfect in this, streaming and gaming is high quality and never misses it is an amazing phone I've been using it for a while and the amount of features as is just outstanding.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Good day StarWarsguy,
It's wonderful to hear how much you're enjoying the Galaxy A17 5G! The Smart AI features, excellent streaming performance, and gaming capabilities truly enhance your daily experience. I'm glad to know that the phone has continued to impress you over time. Thank you for sharing your thoughts and for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear how much you're enjoying the Galaxy A17 5G! The Smart AI features, excellent streaming performance, and gaming capabilities truly enhance your daily experience. I'm glad to know that the phone has continued to impress you over time. Thank you for sharing your thoughts and for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Image quality is amazing
on May 2, 2026
Posted by: Misary666
[This review was collected as part of a promotion.] To start galaxy ai is super helpful. Especially if I'm not stating my request properly. It offers suggestions and I'm able to get my information along with links.
Samsung in general has helped me be able to retrieve all my personal information as I switch phones frequently.
All in all, I prefer my Samsung device above any other
Samsung in general has helped me be able to retrieve all my personal information as I switch phones frequently.
All in all, I prefer my Samsung device above any other
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hello Misary666,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI and Samsung account features have made switching devices and finding information simple and convenient. The Galaxy A17 5G introduces Awesome Intelligence for smarter and more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and Circle to Search. You can learn more about the Smart AI features by checking out the article linked below. The A series continues to provide smart everyday functionality that keeps users connected and supported throughout the day.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI and Samsung account features have made switching devices and finding information simple and convenient. The Galaxy A17 5G introduces Awesome Intelligence for smarter and more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and Circle to Search. You can learn more about the Smart AI features by checking out the article linked below. The A series continues to provide smart everyday functionality that keeps users connected and supported throughout the day.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US