Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Great AI works amazing
on June 29, 2026
Posted by: Bubbles
[This review was collected as part of a promotion.] Great ai feature & phone works amazing . Fast & easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the camera, the storage of 128 gb is good
on June 29, 2026
Posted by: Lucas81
[This review was collected as part of a promotion.] I like the ai on the device and how easy it is to use, everything seems easy to use, no issues I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is working pretty fine.
on June 29, 2026
Posted by: Username
[This review was collected as part of a promotion.] I use my phone for many things, streaming, gaming and watching videos.
I've been having some problems with the phone feeling warm and the system UI crashing when I start up the phone, but in general, everything has been going normal. I don't use the camera a lot but it's a nice feature.
I've been having some problems with the phone feeling warm and the system UI crashing when I start up the phone, but in general, everything has been going normal. I don't use the camera a lot but it's a nice feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is working pretty fine.
on June 29, 2026
Posted by: Username
[This review was collected as part of a promotion.] I use my phone for many things, streaming, gaming and watching videos.
I've been having some problems with the phone feeling warm and the system UI crashing when I start up the phone, but in general, everything has been going normal. I don't use the camera a lot but it's a nice feature.
I've been having some problems with the phone feeling warm and the system UI crashing when I start up the phone, but in general, everything has been going normal. I don't use the camera a lot but it's a nice feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy A17 5G
on June 29, 2026
Posted by: SamGalaxylover
[This review was collected as part of a promotion.] Phone is a little faster than the previous phone A15 but it works great for my work app and others. I would love to try the new Samsung galaxy S26Ultra looks like an amazing phone.
Value
3
Response from Samsung USBy R&R, June 30, 2026
Hi there SamGalaxylover,
Thank you for sharing your thoughts. We are glad to hear that your Galaxy A17 5G is a significant improvement over your previous Galaxy A15 and that it works well with your work applications. With its AI features, 5G connectivity, and vibrant display, the A17 is designed to support your daily routine. We appreciate your ongoing enthusiasm for the Galaxy lineup and your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts. We are glad to hear that your Galaxy A17 5G is a significant improvement over your previous Galaxy A15 and that it works well with your work applications. With its AI features, 5G connectivity, and vibrant display, the A17 is designed to support your daily routine. We appreciate your ongoing enthusiasm for the Galaxy lineup and your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
Product is buggy
on June 29, 2026
Posted by: Angelfly
[This review was collected as part of a promotion.] Product works well most of the time does have a habit of freezing and rebooting at times. Does what it needs to do and takes good pictures
Value
3
Response from Samsung USBy R&R, June 30, 2026
Hello Angelfly,
Thank you for sharing your feedback. The Galaxy A17 5G offers AI technology options, 5G connectivity, and a large display designed to enhance your everyday experience. We understand how important reliable performance is throughout the day. If you're experiencing performance issues, there are several troubleshooting steps you can take to improve your phone's responsiveness.
Often, the phone may become overloaded with data, or an outdated app running in the background could be causing the slowdown. The Quick Optimization feature can help enhance your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to, and tap on Device Care. Then tap "Optimize now," and finally hit "Done." You can find more information about optimizing your device and additional troubleshooting steps through the link provided below.
We appreciate your comments regarding device freezing and overall performance; they will be shared with our teams as we work on improving future Galaxy devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G offers AI technology options, 5G connectivity, and a large display designed to enhance your everyday experience. We understand how important reliable performance is throughout the day. If you're experiencing performance issues, there are several troubleshooting steps you can take to improve your phone's responsiveness.
Often, the phone may become overloaded with data, or an outdated app running in the background could be causing the slowdown. The Quick Optimization feature can help enhance your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to, and tap on Device Care. Then tap "Optimize now," and finally hit "Done." You can find more information about optimizing your device and additional troubleshooting steps through the link provided below.
We appreciate your comments regarding device freezing and overall performance; they will be shared with our teams as we work on improving future Galaxy devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5g
on June 29, 2026
Posted by: JDReed
[This review was collected as part of a promotion.] The galaxy AI implemented in the A17 5g complements its other great features and also the phone itself has amazing response time. Also the image quality is amazing. I love my Galaxy A17 5g.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how easy to use the A17
on June 29, 2026
Posted by: NICOLAOS
[This review was collected as part of a promotion.] I love just about everything there is about the A17! I love the kids mode and how amazing my photos come out! My son loves kids mode as well such an amazing phone !
Value
5
Written by a customer while visiting Samsung US