Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
Pros and Cons of the Galaxy A17
on June 29, 2026
Posted by: GalaxyUser
[This review was collected as part of a promotion.] I use my device as a mobile phone. Im pleased with the picture quality overall, it gets a bit fuzzy on the zoom in but has clear view when taking distance photos. I love the design of the phone and the sleek look.
Value
3
Response from Samsung USBy R&R, June 30, 2026
Hey there GalaxyUser,
Thank you for taking the time to leave your review. We're glad to hear that you are enjoying the sleek design, versatile camera, and vibrant display of the Galaxy A17 5G. It's fantastic to know that the camera is capturing clear photos and that you appreciate the device's overall appearance. We also value your feedback regarding photo quality when using the zoom feature, and we will share your comments with our teams as we work to enhance the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for taking the time to leave your review. We're glad to hear that you are enjoying the sleek design, versatile camera, and vibrant display of the Galaxy A17 5G. It's fantastic to know that the camera is capturing clear photos and that you appreciate the device's overall appearance. We also value your feedback regarding photo quality when using the zoom feature, and we will share your comments with our teams as we work to enhance the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
It Glitches and It Restarts
on June 29, 2026
Posted by: Lifeline1
[This review was collected as part of a promotion.] It's glitches and freezes from time to time and sometimes it simply restarted without permission. I play games, listen to music, watch movies, talk on the phone, surf the web, shop, read emails, get messages, and handle business. In otherworldly, its like my computer but in my hand.
Value
3
Response from Samsung USBy R&R, June 30, 2026
Hi there Lifeline1,
Thank you for sharing your experience. The Galaxy A17 5G offers AI features, a vibrant display, and 5G connectivity designed to support everything from entertainment to everyday productivity. We understand how important dependable performance is when your phone handles so many daily tasks. Your comments about freezing, unexpected restarts, and overall responsiveness are appreciated and will be shared with our teams as we continue improving the Galaxy experience. Software behavior can sometimes vary depending on application versions or system updates. Checking for system updates and restarting the device may help improve stability. Thank you for choosing Samsung.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G offers AI features, a vibrant display, and 5G connectivity designed to support everything from entertainment to everyday productivity. We understand how important dependable performance is when your phone handles so many daily tasks. Your comments about freezing, unexpected restarts, and overall responsiveness are appreciated and will be shared with our teams as we continue improving the Galaxy experience. Software behavior can sometimes vary depending on application versions or system updates. Checking for system updates and restarting the device may help improve stability. Thank you for choosing Samsung.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love how i cAn cuatomize the phone
on June 29, 2026
Posted by: JessMarie1357
[This review was collected as part of a promotion.] I use my device for texting, phone calls, ans aocial media. Galaxy AI is cedy helpful when looking up things that i typically do not know.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The best low budget phone I had in a long time.
on June 29, 2026
Posted by: KrazyOldman77
[This review was collected as part of a promotion.] Love using A.I. with the A16/17. The processing speed is amazing on this low budget phone. The camera being 50 pixels works great with A.I.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on June 29, 2026
Posted by: Robbinm
[This review was collected as part of a promotion.] It's a great phone. I recommend a Samsung to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Many issues
on June 29, 2026
Posted by: 107638
[This review was collected as part of a promotion.] I get the message that n y phone is running slow and that I need to restart it 3 to 4 times a week.
Occasionally I get dropped from an app and I need to log back into the app. Using n y old Samsung A32 5G I don't ever see this problem.
It runs slow compared to the Samsung A32 5G.
Occasionally I get dropped from an app and I need to log back into the app. Using n y old Samsung A32 5G I don't ever see this problem.
It runs slow compared to the Samsung A32 5G.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Okay overall
on June 29, 2026
Posted by: Shop2drop
[This review was collected as part of a promotion.] Overall decent phone but screen breaks easily even with protector. The sound quality could use improvement as well but it's an older phone so im okay with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is great. But I have had issues with it.
on June 29, 2026
Posted by: Back2back
[This review was collected as part of a promotion.] Like I said I have had issues with it. Like playing a game on my phone. I will be playing and I will be kicked out of my game. Watching shows and movies on my phone is ok. Runs a little slow. Taking pictures is ok. Be nice if I could do more.
Value
2
Response from Samsung USBy R&R, June 30, 2026
Hey there Back2back,
Thank you for sharing your experience. The Galaxy A17 5G includes Galaxy AI features, a versatile camera, and a large display designed for entertainment and everyday tasks. We are glad to hear you have enjoyed watching shows and taking photos on your device. Your comments about game performance, responsiveness, and overall speed are appreciated and will be shared with our teams for continued improvements. Please check out the link below for more on how to keep your device running smoothly. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G includes Galaxy AI features, a versatile camera, and a large display designed for entertainment and everyday tasks. We are glad to hear you have enjoyed watching shows and taking photos on your device. Your comments about game performance, responsiveness, and overall speed are appreciated and will be shared with our teams for continued improvements. Please check out the link below for more on how to keep your device running smoothly. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US