Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
So far, so good.
on March 12, 2026
Posted by: GalaxyDog
[This review was collected as part of a promotion.] I've only had it for a few minutes. And I'm not done transferring data yet. But the phone looks great. I don't think this phone has "Galaxy AI". But if it did, I'm not sure I'd use it much anyway. The SIM tray tool would not work. I used a paperclip and it worked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very very smart
on March 12, 2026
Posted by: AngelPriss
[This review was collected as part of a promotion.] This phone automatically finds all devices and is ready when you are to screen share it is a great size f or texting and holding in your hands the screen is a great size la r ger then the other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works well
on March 13, 2026
Posted by: Loveshop
[This review was collected as part of a promotion.] This product made my life easier and really helped me stay
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product lacks in quality
on March 13, 2026
Posted by: Ozlovesneo
[This review was collected as part of a promotion.] Products lacks in speed and has major bugs..constantly freezes up n takes forever to download videos .
The camera is subpar compared to the other Samsung devices I have had over the years.
AI is pretty good though and is getting better n better
The camera is subpar compared to the other Samsung devices I have had over the years.
AI is pretty good though and is getting better n better
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Ozlovesneo,
Thank you for sharing your experience. The A17 5G features a reliable processor designed for essential tasks, and many users appreciate its balance of performance and affordability. If you find the photo quality lacking, consider using HDR and Scene Optimizer for improved results. The Galaxy A Series comes with a 50MP main lens, along with additional cameras for wide-angle and depth shots. We’re glad to hear that your experience with the enhanced AI system has been positive. We also have an online guide with more detailed information about the Galaxy A17 5G, which you'll find linked below. We think you'll find it helpful. Thank you for your review, and we appreciate your involvement in the Samsung community.
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience. The A17 5G features a reliable processor designed for essential tasks, and many users appreciate its balance of performance and affordability. If you find the photo quality lacking, consider using HDR and Scene Optimizer for improved results. The Galaxy A Series comes with a 50MP main lens, along with additional cameras for wide-angle and depth shots. We’re glad to hear that your experience with the enhanced AI system has been positive. We also have an online guide with more detailed information about the Galaxy A17 5G, which you'll find linked below. We think you'll find it helpful. Thank you for your review, and we appreciate your involvement in the Samsung community.
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and extremely easy
on March 13, 2026
Posted by: Lvmysamsung
[This review was collected as part of a promotion.] This product is extremely easy to use and navigate it has great capabilities when it comes to streaming my favorite games and TV shows the AI is also fun to use and play with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on March 13, 2026
Posted by: Frederick
[This review was collected as part of a promotion.] So far the galaxy A17 has been a reliable budget phone that does all the basics for your day to day needs, and my cat is a chicken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy experience
on March 13, 2026
Posted by: Roscoesgirl
[This review was collected as part of a promotion.] The only problem I've had with this device,is viruses and the screen breaking very easy. This is the 5th phone I've had to purchase due to screen breaking and not being able to use my device
Value
4
Response from Samsung USBy R&R, March 22, 2026
Hey there Roscoesgirl,
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is designed for everyday use, and many users enhance its performance by using protective accessories and built-in security features. Exploring options for device protection and regular maintenance can contribute to a more consistent experience on a daily basis. Many Galaxy users incorporate these tools into their routines. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is designed for everyday use, and many users enhance its performance by using protective accessories and built-in security features. Exploring options for device protection and regular maintenance can contribute to a more consistent experience on a daily basis. Many Galaxy users incorporate these tools into their routines. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Good budget phone
on March 13, 2026
Posted by: Wascstengr
[This review was collected as part of a promotion.] This phone does everything needed to communicate with the Internet, phones and messages. The phone alsohas Galaxy AI functionality. I find this phones setting screen confusing. I have not used a Samsung phone in a long time, so perhaps my confusion is with the latest UI and not this phone. I also find it a bit sluggish, my last Samsung device was a S14 ultra, so my perception of performance might be unrealistic.
Value
4
Response from Samsung USBy R&R, March 22, 2026
Hi there Wascstengr,
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is built to support communication, browsing, and everyday tasks, featuring integrated Galaxy AI. Users switching from higher-tier devices may initially find the experience a little different, but many get more comfortable with the interface over time. Galaxy devices aim to provide a balanced experience that meets various needs. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is built to support communication, browsing, and everyday tasks, featuring integrated Galaxy AI. Users switching from higher-tier devices may initially find the experience a little different, but many get more comfortable with the interface over time. Galaxy devices aim to provide a balanced experience that meets various needs. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US